Having just returned from a week at Hilton Plaza, I find it difficult to be unkind about anything during our stay.
Picking up on other reviews, it is obvious that this is an older style Hilton, and plainly obvious that a renovation is needed, All of our requests were met, high floor room, late check out, no problem. We had no problem with slow lifts and in relation to food quality, yes we have had better, but for the price we paid were more than satisfied. It is great to eat at a hotel in Egypt where food quality is assured, and you do not get a dodgy tummy.
I would like to say how kind and attentive all the waiting staff were, Khaled and Amr spoilt us, but all were brilliant. The chefs were great ant the maitre d was a very decent guy. Regarding the comment about pancakes, my wife said they were beautiful, always had hers freshly cooked and the doughnuts were to die for.
Think we were the only Brits there, I see enough of them every day. Met some very nice Danes, Polish and Russian people which we enjoyed.
So in conclusion we thoroughly enjoyed our stay, and apart from the planned improvements, the only bad bits were no free wi fi, and a poor sound system in the disco which ruined what would have been a brilliant Whirling Dervish show.
The hotel limousine service is far safer than using a Taxi, and the Egyptian people are among the kindest you will meet.
High floor rooms best, use left hand side of restaurant, hotel for airport transfers
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 27, 2013
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Thank you very much for choosing to stay at Hilton Hurghada Plaza and for taking the time to leave your review about our hotel on TripAdvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
Many thanks for your positive feedback as well as your decent compliments, it is only through valuable feedback received from our valued guests, such as your good self, that we are able to maintain and further improve the quality of our services.
With respect to your decent comment concerning old property, I am delight to reassure your good self that Hilton Hurghada Plaza will be proceeding with a master-plan, for constructing new 120 rooms, commercial facilities, a big sea water swimming pool, a modern shopping mall next to the property, in addition to applying comprehensive renovation and refurbishing the old property, this project is expect to start by the end of 2013.
I am very pleased that you have enjoyed your overall stay with us at the Hilton Hurghada Plaza and hope that we have met your expectations. We place great value on your continued relationship with Hilton.
Looking forward to welcoming you once again at the Hilton Hurghada Plaza and any of our Hilton Family of Hotels worldwide in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me.
SHAHINAZ ATEF I Manager - Quality Control
HILTON HURGHADA PLAZA
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.