My second trip, this year, to this hotel and I wasn't disappointed! Firstly let me say the hotel itself is 'tired' but spotlessly clean. That is the only negative thing I can say about this hotel. The grounds are gorgeous, the sea views breath taking, the food is fabulous and such a variety ( I defy anyone to say there was nothing they liked, I'm a fussy eater but every mealtime I found plenty to suit) the beach and pool area perfect. Our room was lovely with a large balcony that had 2 sun beds, table, chairs, a rocking chair and the sun on it all day and a fabulous view of the pool and sea.
But, the real jewel in this crown is the staff! Such genuine and lovely people, who cannot do enough to make your stay memorable. That included everyone....gardeners, room attendants, Chefs, waiters, bar men, pool men, managers, maintenance staff....everyone went that extra mile to make you feel special.
Hilton Plaza your staff are a credit to you and you should be justifiably proud of them.
I wish I could mention all the staff by name but the list would go on for ever, but special thanks must go to Anwar (bambooti & Italian restaurant) such a kind gentleman and so professional. A very well respected man.
Adel and Weill at the pool who always made sure we were comfortable & had everything we needed.
Nadir at the pool bar who always seemed to know when we needed drinks even before we did! Such a character, so funny, had us laughing every day.
Mohamed who looked after us in the plaza. Such a lovely man, quiet, unassuming and polite to everyone and super efficient at his job
And finally Mustafa in the coral restaurant, this young man should go far. He looked after us so well, going above and beyond to make sure we were well looked after. Kind, caring and so very respectful.
I have travelled all over the world in some fabulous hotels, but I have never received the quality of service that this hotel offers.