This hotel could be very good but it is let down by issues with maintenance and service.
The public areas of the hotel are nice. Great private beach and nice pool. Reception area and restaurants are also fine.
We stayed in a standard room overlooking the pool area. The room layout was fine but it was in need of a renovation. Furniture and fixings showed signs of wear and age. The air conditioning was effective and reasonably quiet.
We were surprised to find out that internet is not included in the room rate but what surprised us even more was the extortionate rate they wanted for it.
Food in the restaurants was average. Not great but not bad either. However, you need to note that they add 10% tax and 12% service charge on all prices shown in the menus so you will end up paying 22% more than the listed price. This is quite significant difference.
The worst aspect is the service though. It seems nothing gets done in an efficient and timely fashion. Having a quick lunch in the pool bar can end up taking hours. It is almost comical how you ask for something and the staff member just disappears. You then wait a while for something to happen and ask another one with the same result.
All in all it wasn't terrible but it also wasn't the kind of experience you expect from a 5 star hotel. There are a lot of resorts in Hurghada in the same price range as the Marriott and next time I would look for something else.
- Official Description (provided by the hotel):
- Centrally located and directly on the beach, the Hurghada Marriott invites you to experience the ultimate in Red Sea luxury. This Hurghada hotel famous for its extravagant lifestyle and Red Sea charm, delivers exceptional service and outstanding amenities. Our beachfront resort in Hurghada features 283 spacious rooms complete with sea view and sumptuous furnishings designed for your comfort and relaxation. With a variety of dining options, this Marriott hotel boasts a diverse selection of international cuisine with 9 restaurants ensuring every day is a new experience. Whether your stay is business or pleasures our extensive amenities including wifi, outdoor pool, two tennis courts and a private island, the Hurghada Marriott ensures you of a memorable holiday. Experience the legendary Hurghada night spots and take a plunge into world class diving, explore and discover our Hurghada resort, the greatest vacation where life is ‘simply blue’! ... more less
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- Also Known As:
- Hurghada Marriott Red Sea Hotel Hurghada
- Marriott Hurghada