We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A nice break in Egypt” 3 of 5 stars
Review of Mercure Hurghada

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Mercure Hurghada to your Saves list
Mercure Hurghada
4.0 of 5 Hotel   |   Safaga Road km 12, Hurghada, Egypt   |  
Hotel amenities
Ranked #7 of 178 Hotels in Hurghada
London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
“A nice break in Egypt”
3 of 5 stars Reviewed 3 days ago NEW

One word to start this off 'Cloe' the best thing in the hotel. Nothing was too much for her and she smoothed every problem that we had. I cannot praise her enough. The staff were also excellent and all were friendly.

It's a nice resort, plenty of beach and sheltered chairs. A nice swimming bay and a huge pool. There’s quite a lot of noise from speakers around the pool due to fitness classes going on, but on the beach it isn’t too annoying and it doesn’t go on all day.

There were lots of Russians and Germans, fewer French and Brits, but no problems, although the queuing system does not work so well in some Countries apparently.

We went to windsurf as beginners, this resort isn't for us we discovered. The centre was first class with tons of new gear, but the access to the sea is a little narrow for us and is shared with the swimmers, venturing out into open sea was a little daunting especially as we had 30 knot + winds when we were there. The safety is however good and recovery is easy if you do get out of your depth.

The food was average, we ate well, but it did get a little repetitive despite there being a different theme to each night, a week was enough for us, drinks are local but readily available, this is a budget resort remember.

We had a nice room with a sea view, worth the upgrade I think, otherwise you will over-look a construction site if you are unlucky.

To sum up, this is a nice resort for the budget conscious and good for a weeks break and some sunshine.

Room Tip: Sea View upgrade
See more room tips
  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,078 reviews from our community

Traveler rating
    1,507
    413
    87
    45
    26
See reviews for
663
734
94
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Portsmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed may 2014, we were greeted by the lovely marley and chloe with drinks and a brief insight to the hotel, they went out of their way throughout our holiday to help. in fact all the staff were a credit . food was lovely, plenty of choice, pool was big and had plenty of sun beds, beach was nice. would recommend this hotel all day long. thank you mercure. cant wait to return in june

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada, responded to this review, 5 days ago
Dear Michel,

Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback and for recommending us to all Tripadvisor’s readers. We are glad to know that you have spent an enjoyable holiday.

With pleasure, I shall transmit your appreciation to all those named in your comments.

We are waiting for your next visit in June.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

WOW!!! What a brilliant week myself and my partner have just enjoyed at this pure jem of a hotel in Hurghada!! We arrived at around 9.30pm on the Friday night and were warmly greeted by the lovely Cloe at reception with welcome drinks and a tour of the hotel grounds. Cloe could not of been more helpfull upon arrival, she advised us that the restaurant closed at 10pm so if we liked she would show us to the restaurant and wait for us outside the restaurant un pressured to show us to our room. When we walked into our room we were stunned the rooms are beutifull, just the right size for Two people, tastefully decorated and with all the facilities you could need including a free to use safe in the wardrobe, small fridge, hairdryer and more mirrors than you would know what to do with in the bathroom. Our room overlooked the hotel grounds which were being improved and so there was some building work taking place, this didnt bother us at all there was no excessive noise, more just pure amusement for myself and my partner at how relaxed egyptian building sites are not a hard hat in site haha.
During our stay we used both the hotel pool and the beach which was lovely!! The water crystal clear and the sea warm too. The staff at the Mercure Hurghada really could not be more helpfull. Everytime we had a question or just wanted to ask anything the staff went out of there way to help us. Several of the reviews on here we feel are slightly misleading there is music playing during the day around the pool but this deffinatly is not blaring and would not stop you from getting an early nights sleep, the beach is lovely certainly not stoney/gravel and reviews regards bad cleanliness are rubbish there is constantly staff members mopping floors, cleaning tables and the rooms were cleaned to a superior standard. The Enteratainment team at the hotel were brilliant, they do a great job keeping kids amused throughout there stay and just brightening peoples days as you walk past them. We found sam to be the most helpfull and polite entertainment team member during our stay, he spoke to us daily making sure we were enjoying our stay and to see if he could help us with anything at all, Jimmy was also very friendly and the joker of the pack!!
Our stay was fantastic and we were absolutly gutted to be leaving the Mercure Hurghada!! We certainly have never stayed anywhere with a staff member as friendly, polite, respectfull and helpfull as Cloe who even came to the front of the hotel at the end of our stay to wish us a safe journey and to wave us off on our transfer. I would deffinatly recommend this hotel to anyone who is looking at a vacation in Hurghada and we are already looking to return in September having been home 1 day!!

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada, responded to this review, 4 days ago
Dear Guest,

Thank you very much for taking the time to write your supporting review online and for recommending Mercure Hurghada to Tripadvisor readers.
“Amazing Hotel with fabulous friendly staff”; what a great honor for us to receive such heartening words.

It is my extreme delight to know that you have taken pleasure in our multiple facilities and appreciated our services style, welcoming, caring and friendly staff, our comfy rooms, unique situation and unique sandy beach as well as our famed animation team.

With pleasure, I shall share your praise with the team with a special mention to Cloe for her caring and Sam and Jimmy from the animation team for daily chatting.

Mercure family is waiting for your return soon.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd holiday to Mercure and we loved it just as much as our first visit.

This hotel has everything. Rooms are cleaned to a very high standard our room attendant was fabulous and left towel art daily which our little one loved to see.

Food - So much choice and absolutely delicious! The chefs deserve a big mention as they work extremely hard to cater for everyone. You would have to be a very fussy eater to not find something here. Breakfast - Lunch and Dinner Amazing!

Poolside food - burgers - hotdogs - pizza - fries. Poolside bar staff are fantastic - so very welcoming and friendly and always have the time for a chat. They are a credit to the hotel.

Animation team - A big shout out to Dino who remembered us from last August and would always make the time to come and have a friendly chat with us each day. All the animation staff work so hard here they are a credit to the hotel.

Guest relations - Chloe A lovely girl who works so hard and is also a credit to Mercure. We hope Marley has recovered from his accident and is resting!

If you are thinking of booking and reading the reviews before deciding then please do book. You will not be disappointed.

We will definitely be back!

Room Tip: 2004 ground floor pool/sea view
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada, responded to this review, 1 week ago
Dear Guest,

First, let me take the opportunity to thank you for choosing, one more time, Mercure Hurghada for your recent stay and for recommending us to all.

It is my extreme delight to know that you have taken pleasure again in our multiple facilities and appreciated our services style, comfy rooms as well as our kitchen team and their buffets.

With pleasure, I shall share your praise with the team with a special mention to Dino from the animation team and Cloé, our guest relation as well as your wishes to Marley who is recovering well.

Mercure family is waiting for your return soon.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I passed holydays in Mercure hostel three times
good team, Nice food, a lot of smile, I felt good
city is quiet, People are fine
sun is shining, the red sea is beautiful
swim, sport, dance, discover egyptian desert, I don t find the words
I wanna come back in Mercure hostel of Hurghada
thanks a lot
luv

Stayed April 2015, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada, responded to this review, 2 weeks ago
Dear Guest,

First, let me take the opportunity to thank you for choosing, one more time, Mercure Hurghada for your recent stay and for recommending us to all.

We are glad to know that you have spent an enjoyable holiday and enjoyed sunny weather, kind staff, tasty buffets and various activities.

We are waiting for your next visit soon.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I was lucky enough to travel a lot in different countries and to stay in different beautiful hotels but I will never forget this one. People who work here were all so nice and always smiling, I can say I was quite astonished by the way they cared about the clients ; from the waiters to the director of the hotel. Of course the animators were amazing too, I had so much fun because of them and especially Marley :) If you're about to stay on this hotel you'll have the time of your life

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada, responded to this review, 2 weeks ago
Dear Sara,

“I was lucky enough to travel a lot in different countries and to stay in different beautiful hotels but I will never forget this one.”; what a great honor for us to receive such heartening words from an experienced traveler as you.

We would like to thank you for choosing Mercure Hurghada for your recent stay in Egypt. We are glad to learn that you spent an enjoyable stay and appreciate our service style as well as our attentive staff. I shall gladly transmit your appreciation to the team with a special mention to Marley.

Mercure team is waiting for you for another amazing trip.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The rooms were incredibly clean, the man who cleaned our room created a new animal out of Towel Origami which we would return to every evening. Every member of staff put that little bit of extra effort into everything they did which made everything all the more special. We had late night drinks and food with Marley and Chloe, a late night dance with the rest of the entertainment team. Everyone was friendly and welcoming and full of energy. You felt like a part of the family.

If you want to relax you can or there are plenty of activities going on throughout the day to keep you occupied. Fun Fly were in association with the hotel and offered Dolphin trips, excursions to the pyramids and many more. We went on the Dolphin trip and it was literally breath taking. Swimming with Dolphins and above and around the Coral Reefs was just amazing.

I recommend this place to everyone, there were couples there and families there but everyone could do their own thing and get what they wanted out of the holiday. The options are there to do what you please. Pool was big enough to have an activity going on and enought space for you to relax if you wanted. The beach was clean and if you swam out a short distance you can see smaller coral reefs and loads of fish.

Great place, Great people, Great Holiday!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atta E, General Manager at Mercure Hurghada, responded to this review, 2 weeks ago
Dear Brad,

Thank you very much for choosing Mercure Hurghada for your last stay in August in Egypt and for recommending us to Tripadvisor’s readers and to our future clients.

I am extremely delighted to know that you have admired the generous welcome and care of our staff, multiple services and facilities, diversity of the activities present on site, the energy of our famed animation team as well as our unique sandy beach.

I shall gladly transmit your appreciation to the team with a special mention to Marley, Cloe who will certainly be inspired to read your sympathetic words.

Your Mercure family is waiting for you for another amazing holiday.

Atta EL DESSOUKY
General Manager
MERCURE Hurghada
ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Mercure Hurghada? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Hurghada

Address: Safaga Road km 12, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Hurghada
#5 Business Hotel in Hurghada
#6 On the Beach Hotel in Hurghada
#7 Luxury Hotel in Hurghada
#11 Romantic Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hurghada 4*
Number of rooms: 312
Official Description (provided by the hotel):
Mercure Hurghada is the perfect holiday destination for people who want to do everything or nothing at all. Conveniently located just 10 minutes from the international airport, at the exclusive Hurghada beach resort, this exquisite venue offers guests the ultimate in pure luxury with a private, picture-perfect beach, elegant restaurants and incomparable service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, ACCOR, Priceline, Despegar.com, Odigeo and Hotels.com so you can book your Mercure Hurghada reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Hurghada Hotel Hurghada
Sofitel Hurghada
Accor Hurghada
Hurghada Sofitel

Owners: What's your side of the story?

If you own or manage Mercure Hurghada, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.