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“Sadly No Longer that good” 3 of 5 stars
Review of Movenpick Resort Hurghada

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Movenpick Resort Hurghada
5.0 of 5 Resort   |   El Fareek Youssef Affifi Street, Hurghada, Egypt (Formerly Continental Resort Hurghada)   |  
Hotel amenities
Ranked #38 of 176 hotels in Hurghada
Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Sadly No Longer that good”
3 of 5 stars Reviewed October 11, 2012

I've been to Movenpick on April 2012 for a long weekend, we were happy, staff was good, place was well maintained, food was good and upon this experience we decided to repeat the experience, but it was really dissapointing, the hotel is no longer well maintained, the cot we had was in a very bad condition,food was barely okay...
On the beach, was another story, the tables nearby the chaiselong wasn't clean you may find leftovers (empty glass, orange juice)
It's so sad, the hotel location, beach and view is spectacular, yet one must say staff is very freindly

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie G, Executive Assistant at Movenpick Resort Hurghada, responded to this review, October 23, 2012
Dear Nzeee,

Sunny greetings back from the Mövenpick Resort Hurghada.

Thank you kindly for having rated your recent repeat stay with us here on TripAdvisor. We appreciate your feedback and your constructive criticism.

Apologies that your latest stay was not quite up to standard. Please rest assured that the issues you raised will be closely looked at and the reason for what you experienced sought, as it certainly does not reflect our normal standard. We would very much hope that you might give us another chance on another occasion, to right the image you gained during this stay.

We would be delighted to be able and welcome you again!

With kind regards,

Stefanie Glasser
Executive Assistant
Mövenpick Resort Hurghada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Tilburg, The Netherlands
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 30, 2012

Friendly staff! Activities like animation for the kids, watersports (polo, aerobics, parasailing, bananaboat, etc.).
You can book trips in the hotel itself (near reception) and in the stores inside the hotel, but also in the stores outside the hotel, so lots to choose from.
A few giftstores inside, a lot of little (gift)stores and restaurants outside (although not near the New Marina).
We did some great dives with the diving center that is located on the resorts jetty called Diving Lodge.
The food is great: the buffet has a different theme every day (egyptian, international, tex mex, etc. and always several dishes to choose from in this theme, so always something you like) and there is a pasta station each evening where you can compose your own pasta. Breakfast is great as well: lots to choose from and during breakfast they have an omelet station where you can compose your own omelet. There is always a kids corner and a healty corner in the buffet (breakfast as well as dinner). Besides the buffet there are 2 other restaurants (italian and fish), 3 bars (with drinks, snacks and ice cream).
The rooms were large and clean. Recommend this resort!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie G, Executive Assistant at Movenpick Resort Hurghada, responded to this review, October 23, 2012
Dear Ms. Brigitte,

Sunny greetings from the Mövenpick Resort Hurghada.

We do not want to miss thanking you for your kind review about your recent stay with us. Thank you for having taken the time in writing and also for recommending us on to other holidaymakers.

We are delighted to read that you have enjoyed your stay with us and hope to be able and welcome you again in the future.

With kind regards,

Stefanie Glasser
Executive Assistant to the General Manager
Mövenpick Resort Hurghada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 10, 2012

The hotel staff are the best thing in the hotel, they are friendly, helpfull and can promptly answer your needs. This attitude had made my stay very nice indeed.
Except there may be some delays from the house keeping and maintaince people

The swimming pool area is nice place to set.
Food quality is good and value for money.

Some items seems to very expensive for no reason like water, tea, coffe, and Internet. So buy them from outside.

There is an island near the marina, it is one of the best places to have quite time and good views for sun set and rise also for night sky watching specially when full moon on the sky.

Hotel in general is clean where ever you go.

Minibar was not working in my room so in case you have any medication to keep in cold place ask the management to sort it out for you.

Room Tip: If you prefer quietness then ask for the rooms faces the villas facing the north. If you prefer sun...
See more room tips
  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2012

We just returned from a beautiful holiday, everything was great, wonderful hotel, it is older but very nicely integrated into the environment, a lot of greenery, very nicely maintained, the staff is very helpful and sincerely heartfelt. The beach is in my opinion the most beautiful in Hurghada, very comfortable sun loungers, parasols and screens are excellent, with bows isolated from other beach without the crowds and noise. The food is excellent and varied, great dishes, salads, cakes and pastries are phenomenal and most versatile, oriental than European and international.
Sincerest recommendation!!!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 31, 2012

Just got back from beautiful Hurghada..It was supposed to spend my vacation in Moevenpick Resort at Hurghada but we change our mind and we refund our money after 2 hours from check in.Firstly we found our room wasn't match with our booking; it was overlooking bad view with small size though it should be bigger and sea view. We called reception to change this room to another one fit our expectations, and after hassle we moved to another one while we examine it we found empty minibar also wasn't working and when my friend try 2 get shower after 5 hours driving also shower wasn't working!!And when we ask reception they sent plumber after 30 min
After he finished his work, he made the bath so dirty after he change the whole tap that mean we have to wait more than one hour to send housekeeping to clean it!!! Also they remembered to repair minibar after one hour after we forgot we have miserable and empty minibar!!
My friend went to reception to complain and ask what damn we are in?!
Receptionist tried to handle this issue by offering another room better the second replaced room. We wear our clothes and settle luggage again for second time after we spread our stuff in the room which make us already annoyed and more anger!!
Before we move from hotel hall, we confirm with reception this room will be complete and have nothing to complain. We went with the guy to show the room and surprisingly we found another people check the same room!!
After accepting this room, we found NO towels in Bath & No signal on TV though we confirmed with reception to check list of this room but it was USELESS!!!!!!
Finally we decided to leave the hotel after Three miserable rooms, each room have different story..
It was unbelievable experience in hotel supposed to be ranked as five stars...
For anyone think about luxury and comfortable stay; please remove Moevenpick from your list!!!!!

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novi Sad, Serbia
Top Contributor
61 reviews 61 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 29, 2012

Just got back from Hurghada and while the impressions are still strong I must write some words about this hotel. Once Intercontinental, now Moevenpick. OK. Swiss management over American built properties ....Iam not sure but so far it works. Been there nine years ago, it was really pure luxury, now it looks tired and need a complete renovation but its still immaculately clean and perfectly kept place. Rooms gets new paint and large LCD TV. Rooms are really large, over 30 sqm and with huge terrace, all overlooking the pool and sea. Room furniture old, massive wood, we got two queen size bed, polished marble floor, electronic safe deposit box, mini bar and perfect simple to use aircon. Bathroom all in marble wit big new bathtub and immaculately clean. It has all the ammenities You need and with daily supplies of, well not so quality but usable, shower gels, shampoo... The quantities we got certainly not enough for two adults, we must use ours. Towels, big, though not new, but always clean and with nice smell, daily changed except one day when it was busy in the hotel and our roomkeeper obviously didnt have time to do his job. Beach...it is without any doubt THE BEST ONE in whole region. In past ten years we visited over 70 hotels in various part of Hurghada and this beach is absolutely no1. 300 m long, all sandy, no rocks, no corals...just fine sand. Palm trees and wooden parasols. No need of get up early to grab the place. Decent distance between loungers. Nice entrance to the sea, 5 m from the shore You can swim, water are clear and warm. Sunloungers are plastic, firm and comfortable. Towels are big enough, always fresh and clean. You can change it at any time. All kind of watersports are avaialable: windsurfing, banana boat, diving... many of them are pricey. Windsurfing is 35E/hour Sun is strong but falls early and after 4 pm dont need sun tan lotion. After 5.30 sun falls behind the hotel and beach became empty.....dinner time from 6:30.....and it gets us to the food....Its well... severe form of insanity! Such variety of quality and well prepared food and then beautifully decorated and presented no one expect from the hotel who cater mass tourism. Breakfasts were standard buffet for 5 stars rated resort but dinner surprise us every night. There were everything: Meat several kinds every night, bbq, one evening even beef wellington...fish every other night and all kind of seafood... one night I found crabs, moroccan tagine...desserts were far beyond the best you can imagine. Waiters and whole other restaurant staff is very polite, fast and efficient and with smile all the time. Main restaurant is clean, always with plenty of tables and with huge outdoor section. We use it for breakfast but it was too hot for us at dinner time to eat outside. For catlovers there are several beautiful. We count five. Nice touch. Hotel is not big, some 250 rooms and it is perfect if you want to rest on Your holiday. Guests are mix of Germans Italians French Russian serbian and when the holy month of Ramadan was over came a lot of Egyptians. Peace and quiet throughout the day. The only noise came from neighboring Hilton resort . During the day, in summer, there is only one activity and it is beach. Temperature is 40 and up, and yes it is HOT, oven hot but after dinner it is pleasant to walk outside the hotel and there is a new promenade all the way to Marriott hotel some 4,5 km long with shops cafes and restaurants. Taxi to old downtown is around 15LE or 2E. Be prepare to negotiate the price. Sometimes it can be boring but it is a way of life for them. Cleopatra souvenir shop with fix prices and Abu ashara market is some 500 m from hotel to right.
For those who are looking for a luxury resort with good beach and great food (what else to ask from summer holidays) Moevenpick Hurghada is perfect place.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 25, 2012

Assuming this hotel as 5 stars hotel is just BIG fat lie!

I have done check in very fast which was very good, by entering our room we found it very poor (not a 5 star hotel room) and is not matching our reservation of being Sea & Pool view! so we requested to change it.
We settled in another room, however, it was a surprise to found the shower is not working! the hotel sent me a plumber who kept working and we waited for him. After he finished & sure made the bath miserable in his attempt to fix it, I've been informed that the tape need to be changed & he would go to get a new one!! I was really pissed off, I put my cloth on again and back to reception..what has been firstly offered is to wait a bit more & they will send house keeping to restore the bathroom! For sure waiting more than 1 & half hour to rest in my room after a long travel was extremely unacceptable..The receptionist told me they have a nice room in the 5th floor, OK, let me check it first...went there accompanied with a guy of reception opened a room on 4th floor instead of that one in the 5th and was a surprised that they are already showing it to other guests!! then we check that one in 5th. After accepting it found no towels & TV is not working!!! Finally I got my decision to leave the hotel and not to follow the receptionist advice to bring me someone to fix it..I refused to stay more than two hours to receive a good & comfortable room as expected from a five stars hotel!!!!

If you are going to select it based on the fact that it is a luxurious 5 stars hotel, you have to think again...I was really surprised that this hotel is granted 5 stars not 4 or 3 plus!!

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Movenpick Resort Hurghada

Also Known As:
Continental Resort Hurghada Hotel
Continental Resort Hurghada Hotel Hurghada
Intercontinental Hotel Hurghada
Intercontinental Resort Hurghada
Intercontinental Hurghada
Address: El Fareek Youssef Affifi Street, Hurghada, Egypt (Formerly Continental Resort Hurghada)
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Hurghada
#13 Best Value Hotel in Hurghada
#21 Family Hotel in Hurghada
#21 On the Beach Hotel in Hurghada
#22 Top resorts Hotel in Hurghada
#32 Luxury Hotel in Hurghada
#38 Business Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:5 star — Movenpick Resort Hurghada 5*
Official Description (provided by the hotel):
Moevenpick Resort Hurghada is located in Hurghada's Promenade and local attractions include New Marina as well as nearby shopping and entertainment facilities. Hotel Features. This Hurghada property has a private beach offering diving and large variety of water sports directly from the beach. Dining options at Moevenpick Resort Hurghada include a buffet restaurant and 2 specialty restaurants, a pool side restaurant and a beach bar. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, a health club, a sauna, and a fitness facility. Spa amenities include massage/treatment rooms and beauty services. This 5star property offers a large event space consisting of banquet facilities, conference/meeting rooms and exhibit space, audio-visual equipment and wireless Internet access in public areas. Concierge services and tour assistance are available as well Airport shuttle service. Guestrooms. 252 air-conditioned guestrooms at Moevenipck Resort Hurghada feature minibars and coffee/tea makers. All accommodations have balconies and enjoy great views over the pool and the Red Sea. Bathrooms feature, bath tub, bidets, makeup/shaving mirrors and hair dryers. In addition to safes, guestrooms offer direct dial phones, Satellite television and internet access. ... more   less 
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