Just returned from a week at this hotel and it was lovely,but we were dissapointed with the food the buffet was not brilliant the food was never hot, just warm, lots to choose from but we have had better food in other hotels in Egypt.The 2 A LA Carte restaraunts were lovely but on the 2 nights we went there only 2 other tables were occupied,we were told they leave tables empty hoping for people not staying at the hotel to book the tables ! The rooms were very comfortable and clean for the first 3 days, then we had a new cleaner who didn't show the same level of care as the previous cleaner.The beach boys are lovely and really friendly as were most of the staff there was one guy working in the cocktail bar who never stopped smiling but another guy the night before we left sat talking on his mobile we waited for him to come and take our order but he just stayed on his phone so we walked out.We had 4 nights with just luke warm showers and the night before we left the manager came to see the people in the next room to apoligise for this and said they could have a late check out and food and drink up until they checked out the following day which was 3pm. He never came to our room ? so we went to reception and asked for the same as we were leaving at the same time and were told we could only have our room until 2pm which was ok until they tried to charge us for drinks and food after 12am we had to go back to reception to get them to sort this out which they did but maybe communication between department would help in these situations.The spa staff are a bit pushy but if you politely say no you are not interested they will leave you alone.We spoke to one couple who went on the glass bottom boat trip who told us you given fishing rods with barbed hooks and when you catch these fish which they said were beautiful fish the guy rips the hook out of them and throws them in a bucket with no water in it ! and they are left to die !!So we did not go on this trip.It is a hotel that would suit anyone looking for a peacefull relaxing time lying on the beach or round the pool but we would probably not go back.
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- Premier Romance Boutique Hotel Hurghada