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“Christmas joy in the sun” 3 of 5 stars
Review of Premier Romance Boutique Hotel and Spa

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Premier Romance Boutique Hotel and Spa
5.0 of 5 Hotel   |   Sahl Hasheesh | Old Town, Hurghada 84511, Egypt   |  
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Ranked #15 of 182 hotels in Hurghada
Fareham, United Kingdom
1 review
8 helpful votes 8 helpful votes
“Christmas joy in the sun”
3 of 5 stars Reviewed December 31, 2012

We spent Christmas week at the Premier Romance as a family of two adults and three early twenties. The experience was extremely positive. The accommodation is of good quality and the overall style and decor of the hotel is in keeping with a 5 star hotel. We all agreed that it was an excellent time of year to visit Egypt as the temperature was warm, yet comfortable. Also, the hotel was not overly busy so there were no issues regarding sun bed availability or level of service. We were quite happy that there was no entertainment in the evenings (apart from Xmas eve) because as a group we entertained oursleves. The arrival of Santa on a speed boat to the private beach was somewhat surreal, but very entertaining!

We found all the staff to be extremely friendly and attentive. They quickly learned our preferences and routine and were keen to accommodate our needs wherever possible. We tended to drink mainly water during the day which was quickly noted and our arrival on the beach was always met with a delivery of cold bottles of water to our sunbeds. We experienced absolutely no rudeness from the staff, only smiles on the whole and in some cases a bit of friendly banter with the youngsters in our group.

As a point of constructive criticism, it would be good to have a range of soft drinks/juices which are not quite so sweet. We found the majority of soft drinks and cocktails to be really sweet and somewhat sickly. As two of our group are not big alcoholic drinkers, this limited their choice. The fruit juices all tasted artificial.

I would also agree with the previous comment regarding the practice of placing guests in the bar area where smoking is permitted while awaiting check in. As non-smokers, this was unpleasant, but we simply moved ourselves into the reception seating area, which was fine.

The food was excellent in respect of the variety and range of choice. I understand that catering for a wide spectrum of tastes is not an easy job, but we would have appreciated a heavier handed use of spices or herbs. Sometimes some of the dishes were a little bit bland. This by no means detracted from our holiday experience and is a minor observation. The range of fresh vegetables, breads, and meat dishes would make it difficult for guests not to be able to find something to their liking.

I would have no hesitation in recommending this hotel for anyone wishing to get away for a relaxing and very chilled break.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, January 1, 2013
Dear Guest, Thank you for your review and sincerely regret that we did not meet all of your expectations. the management will Bearing in mind all the mentioned points,hoping for next one.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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Essex
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 31, 2012

Spent 14 nights here from 14-28 December. From the moment we checked in until we checked out we were treated like royalty. The location is absolutely superb, on the beach with just a promenade separating hotel and beach. Hotel itself is luxuriously furnished throughout, beautiful public rooms, and the guest rooms are furnished to a very high standard and are very comfortable (we did have a deluxe full sea view) with everything that one expects at a five star establishment. The standards of hygene and cleanliness are exceptionally high, everywhere spotlessly clean. The man who daily cleaned our room (1205) was brilliant nothing was too much trouble for him and it was always spotlessly clean every day. Turndown service was provided every evening which very nice. The food was very good mostly in the buffet restaraunt with a good choice of dishes with different theme nights, breakfast and lunch very good plenty of variety. Sometimes it could have been hotter and also plates were sometimes cold. The house wines were quite drinkable, the rose was good, and the red, Omar Khayam, which we knew of was very good. Local spirits and beer were also quite acceptable.

The staff here are truly outstanding. They are all top shelf. Nothing is too much trouble and they go out of their way to give excellent service and are very sincere. Can't name them all but a special mention and thank you to the following:

On the Mustafa, what a great waiter impeccable service and a really nice person. In the bars Karim, three Ahmeds. The restaraunt Ahmd, Romany, Moawad. All staff however are first rate,
the manager Mr Mohamed Saeed is always on hand to help or answer any questions. It is a very quiet discreet hotel ideal for couples. The only negative thing for us was that in the evening it would have been nice to have an ocassional singer/pianist, in the 14 nights we were there there was only one evenings entertainment. We enjoyed our stay immensely and would return as this is definitely our type of hotel, ticks all of the boxes.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, January 1, 2013
Dear Guest, happy new year and Thank you for having reviewed our hotel on Tripadvisor, wishing the next one. all the best.
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Twickenham
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 31, 2012

We have just returned from a weeks break over Christmas at the Premiere Romance Hotel in Hurghada and it was just what we wanted. Lovely location in a quiet and secluded part of Hurghada. The temperature was around 25 degrees every day and the beach was clean and well equipped with comfortable sunbeds and parasols. We stayed on a B&B basis as we didn't want to be tied to eating at the hotel for all our meals. There were only a handful of restaurants within walking didtance but we found these to be excellent. The buffet in the hotel was adequate but lacking in variation. Breakfast was good but serving carton orange juice instead of freshly squeezed in a 5* hotel is not justifiable. Also we were charged for latte coffees which we requested 1 morning which again seems somewhat penny pinching. The staff were all very friendly and helpful and we were able to check out at a later time at no extra cost.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, January 1, 2013
Dear Guest, I'd like to thank you for taking the time to post your review, i want to draw your attention that there are some special drinks and itemes not included in the all inclusive package as agreed with the tour operators, finally we enjoyed your stay with us and hoping see you soon.
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Bruges, Belgium
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2012

We stayed at the premier romance for a relaxing winter break.
The management en staff are all there to help you and have always a smile, the food at the buffet is amazing
We went to the chinese and italian restaurant, both are very good but we prefere the chinese restaurant.
Only the extra charge to stay longer in the room on the day of depart is too expensive (60 euro for only 3 hours)
Rudy & Martine

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, January 1, 2013
Dear Guest, happy new year and I'd like to thank you for taking the time to post your review, we enjoyed your stay with us and hoping see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BURTON-ON-TRENT
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 28, 2012

We stayed at the romance for a relaxing break & it was just that. At this time of year it seems to be the right time & place to stay, as there is hardly anyone else on the beach which is great, we dont mind that there is hardly any entertainment, as it keeps the hotel atmosphere relaxed.
The management & staff are all there to help you enjoy your stay which i feel has to be a positive mention, the only negative comment is that when you arrive to book in at the hotel you are taken into a bar area which is small & it is where people are allowed to smoke, my husband & myself are none smokers so we had to sit else where.
I am sure that my husband & myself will return to this hotel as overall we had a lovely stay.

Room Tip: All the rooms have a sea view.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, December 29, 2012
Dear Marg G
Thank you for taken the time to review us on the tripadvisor. on behalf of the premier romance team we wish you and your family happy new year and we look forward to welcoming you again in the near future and we will escorting you to the non smoking area which you can check in there.
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Lockerbie, United Kingdom
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 27, 2012 via mobile

This is our last day here on a 7 night holiday. The hotel is absolutely beautiful. We had a superior room with balcony overlooking the sea. Wonderful. The room is massive and has plenty space for clothes and luggage. The food at the buffet is amazing and the chefs do a great job. We ate at both the chinese and indian and loved them both. As smokers it was great to have a bar we could sit inside in and relax with a drink. The staff are all amazing and have a smile for you every time you meet them and go out of their way to make you feel welcome. They work very hard and are constanly making sure you are attended to. We spent some time at the private beach and it was great. Drinks served to you and even someone comes along and cleans your sunglasses for you!!. Beautiful hotel in a beautiful location and we will return for sure.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, December 28, 2012
Dear Pam 190777
As you still here at the hotel , so i will see you and thank you personally and wish you happy new year.
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

We have just spent two weeks at the Premier Romance Boutique Hotel in Sahl Hasheesh which is situated in a stunning and peaceful location with a wonderful beach,crystal clear sea water and perfect sunny weather.This hotel exceeded my expectations in every way and I would like to thank all the hotel staff for their efficient work,friendliness,attention to detail and the ability to go that extra mile to ensure that our holiday was so enjoyable.I would like to thank Subet,and Moawad in the main restaurant,Ahmed in the Italian restaurant,Sebry and Abdul providing the beach service,Mohamid for cleaning our room and Karim for the wonderful bar service in the Romance bar.I would also like to thank Mr Mohamed Saeed the hotel General Manager for his professionalism and for always being available not just for ourselves but for but for every guest in the Hotel.I agree with all the positive reviews and would highly recommend this hotel - we will certainly be returning in the near future.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed S, General Manager at Premier Romance Boutique Hotel and Spa, responded to this review, December 25, 2012
Dear Brain c
Thank you so much for your review , me and my team are delighted that you enjoyed your stay at premier romance. we look forward to seeing you in the near future.
Merry Christmas and Happy new year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Romance Boutique Hotel and Spa

Address: Sahl Hasheesh | Old Town, Hurghada 84511, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in Hurghada
#7 Romantic Hotel in Hurghada
#11 On the Beach Hotel in Hurghada
#13 Luxury Hotel in Hurghada
#38 Family Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Premier Romance Boutique Hotel and Spa 5*
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Also Known As:
Premier Romance Boutique Hotel Hurghada

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