Spent 14 nights here from 14-28 December. From the moment we checked in until we checked out we were treated like royalty. The location is absolutely superb, on the beach with just a promenade separating hotel and beach. Hotel itself is luxuriously furnished throughout, beautiful public rooms, and the guest rooms are furnished to a very high standard and are very comfortable (we did have a deluxe full sea view) with everything that one expects at a five star establishment. The standards of hygene and cleanliness are exceptionally high, everywhere spotlessly clean. The man who daily cleaned our room (1205) was brilliant nothing was too much trouble for him and it was always spotlessly clean every day. Turndown service was provided every evening which very nice. The food was very good mostly in the buffet restaraunt with a good choice of dishes with different theme nights, breakfast and lunch very good plenty of variety. Sometimes it could have been hotter and also plates were sometimes cold. The house wines were quite drinkable, the rose was good, and the red, Omar Khayam, which we knew of was very good. Local spirits and beer were also quite acceptable.
The staff here are truly outstanding. They are all top shelf. Nothing is too much trouble and they go out of their way to give excellent service and are very sincere. Can't name them all but a special mention and thank you to the following:
On the Mustafa, what a great waiter impeccable service and a really nice person. In the bars Karim, three Ahmeds. The restaraunt Ahmd, Romany, Moawad. All staff however are first rate,
the manager Mr Mohamed Saeed is always on hand to help or answer any questions. It is a very quiet discreet hotel ideal for couples. The only negative thing for us was that in the evening it would have been nice to have an ocassional singer/pianist, in the 14 nights we were there there was only one evenings entertainment. We enjoyed our stay immensely and would return as this is definitely our type of hotel, ticks all of the boxes.
- Official Description (provided by the hotel):
- Romance king of the hotelsssszz ... more less
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- Also Known As:
- Premier Romance Boutique Hotel Hurghada