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“Very pleasant stay in Sahl Hasheesh Premier Le Reve!” 4 of 5 stars
Review of Premier Le Reve Hotel & Spa

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Premier Le Reve Hotel & Spa
5.0 of 5 Hotel   |   Sahl Hasheesh, Hurghada, Egypt   |  
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Ranked #2 of 182 Hotels in Hurghada
Belgium
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
“Very pleasant stay in Sahl Hasheesh Premier Le Reve!”
4 of 5 stars Reviewed November 7, 2010

Just returned from a one week stay in Premier Le Reve with my girlfriend.
We booked a deluxe room with side sea view with Thomas Cook (Germany).

Hotel & room
We arrived late (after midnight), but check-inn was quick and we received a welcome drink and were accompanied to the executive lounge where we could enjoy our drink with some amuses. Very nice touch. After this we went to the deluxe room and everything was as promised. Very large bed, walk-in dressing, internet with cable in room, large bathroom, spacious terrace…

Pool & beach
The next day we went to the pool, and again the service from the pool-boys was great. Also drinks were brought to you regularly. The pools are large, and you can choose between salt or fresh water pools. There were always enough chairs available. No need for reservation early in the morning!
The beach directly in front of the hotel is not great, but slightly to the left it is much better and you can easily go snorkeling. The hotel also provides swimming shoes to go into the sea!

Spa
I can confirm that prices doubled in the spa when the new management took over and we decided not to go to the spa in Premier Le Reve anymore. Instead we went to Premier Romance (sister hotel at 10 min from Le Reve) and enjoyed a relaxing couples treatment for half the price this would have cost in Le Reve.

Food
The food in general was very good. We tried 3 al la carte restaurants and were most satisfied with the Japanese (for which you have to pay 10 euro extra pp.). The main restaurant offered a wide choice of foods (Egyptian, Italian, French…) and service and quality was always good for us.

Location & cleanliness
The hotel is not completely finished, but as a guest you will hardly notice this. What you will notice though is the unfinished hotels to the right and to the left of the hotel. The Sahl Hasheesh area is in full development and will be very nice when finished.
We did find some faults in the finishing and the cleaning of our room, but these were minor faults. This is a five star hotel, and the rooms are new, but if they don’t improve cleaning, it will not stay that nice for long (stains on carpets, furniture, painting...).

Trips
We booked a trip to Luxor (1 day private excursion) and to Mahmya. Both were very nice. On departure we went to the airport with the hotel limo service which was expensive (30 USD) but saved us a trip to all the other hotels with the touroperator bus and we could stay 1,5 hours longer in Premier Le Reve!

Conclusion
Very satisfied with our stay in Premier Le Reve and we will certainly consider to come back next year if service and cleanliness is at the same level when the hotel will be at full capacity.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, November 20, 2010
Dear Guest,

Thank you for taking the time to post your comments on Tripadvisor.

We have noted your comments regarding the service and cleanliness of our hotel and will be discussing these within our management and staff team.

Thank you again for your wonderful comments about your stay in our Premier Le Reve hotel we do hope to welcome you back once more to our hotel next year.

Hani Zariffa
Area General Manager
Premier Hotels
Sahl Hasheesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,686 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (751)
Date | Rating
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  • Chinese (Simplified) first
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English first
Hurghada, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2010

We were looking for a relaxing week and got our wishes fulfilled. The hotel is not too large, no waiting for a table at the main restaurant, etc. Great service, excellent food with several a la carte restaurants. The place is extremely well kept and the personel attentive to all your needs. The only negative comment we can make concerns the price of the massages which nearly doubled overnight as a new management took over.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Apollo

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, November 11, 2010
Dear Guests,

We are delighted to read that you enjoyed your holiday and would like to thank you for taking the time to give us your feedback.

As you correctly pointed out our SPA is now under the management of an external supplier, please be assured that we will forward your comments to them.

We hope to welcome you back again very soon to one of our Premier hotels.

Best regards,

Hani Zariffa
Area General Manager
Premier Hotels Sahl Hasheesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 30, 2010

The hotel and pools were fantastic, the staff couldn't do enough for us as soon as we walked through the door,they took our luggage and sat us down with a cool drink.
We were taken to our room and next morning we pulled back the curtains to discover a building site next door on both sides!
Snorkeling was not good here and wouldn't recommend it.
Fantastic food except I had severe diarrhoea 10 days into the holiday but a trip to the resident doctor sorted it out promptly.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 31, 2010
Dear guests,
Sincere greetings from Egypt. First of all let me seize the opportunity to thank you for taking the time to post your feedback on tripadvisor.
I am a bit puzzled as your positive headline and rating doesn’t quite match with your comment.
Once more, thank you very much for your review and we wish to welcome you soon once again in our Premier Le Reve Hotel & SPA.

Best regards,
Hani Zariffa
Area General Manager
Premier Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2010

we have stay in the best hotels all over the world, and this is one of the best, the staff are just great , from the pool manager islam,and his staff watel, & morsey,the pool waiter melad who was never far away and they all had a smile for you,even the deputy manager mr fouquet could not do enough for the guests. If it had a fault there was not much outside space to eat although the italian resturant had and the food was to die for. we would have liked some music in the form of piano on the patio at night. this hotel is quiet and away from it all if you need to relax

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 31, 2010
Dear guests,

thank you very much for your wonderful comment about our F&B outlets and our employees.

I highly value this and will be pleased to pass this on to the team

Looking forward to welcome you once more here in Sahl Hasheesh.


Best regards,

Hani Zariffa
Area General Manager
Premier Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
zichem
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 27, 2010

Every year our vacation consists of 3 weeks on a camping and +/- 1 week in a 5 star hotel (price range 1800 – 2500 Euro) for total relaxation. This year we choose for a luxury Type 21 room in ‘Le Premier Reve’ and it was our first time in Egypt. Total cost: 2100 Euro for 1 week.
After reading the positive reviews here we were sure the hotel would not disappoint and like everyone else here we can be very positive and recommend this hotel if you go on vacation to Hurghada. However, there are things to improve…

Arrival/Reception:


We were brought a welcome drink and a little later a wet cold towel which was a very nice gesture. More Info about the hotel would have been welcome as we did not receive any from the reception! There was time enough as we were the only new guest to check in.
8/10

Rooms:

The Type 21 room is spacious, enjoyable with a huge bed, LCD TV, little fridge, shower, bath,.. We found the hygiene not OK when we arrived. The bath was not cleaned enough, there were still soap rests from the guests before us on the faucets and we found hair in the shower. On the large mirror in the room were greasy rests of hands. For a 5* hotel this is a major fault. We cleaned the bath and shower ourselves before using them. We also found the water in the shower not warm enough and we told maintenance. They checked it but it remained ‘to cold’ during our stay (They did nothing for solving the problem and we did not get any feedback). Bath temperature was OK so it was a problem with the temperature adjustment of the faucet. Afterwards the room was cleaned well enough but compared to the German, Belgian, Dutch standards there is a big difference, even if you in a 3* Hotel in ‘Baden Baden’ in Germany the room looks brand new when you arrive, this was not the case at “Le Reve”. Something worth mentioning is the fact that the air conditioning is noisy but we had no problems falling asleep. The advantage of the noise is you did not hear the neighbors. We cannot compare the deluxe room to a standard room as we did not see one from inside.
Overall room: 9/10. Clean at arrival: 4/10. Cleanness during our stay: 7/10


Main restaurant:


There is absolutely nothing negative about the food in the restaurant. Well prepared, beautifully arranged, various. The waiters were also very kind and helpful and they get our deepest respect. When my wife wanted roasted bread this was no problem. They brought her tea and asked if she was feeling better. (More on this topic later) Also breakfast was a pleasure with a big assortment. Thumbs up to the whole team! Keep up the good work. I loved the prepared duck.
9,5/10


Pool(s) + Bar:

What can we say? The pools are nice with one salt water pool for you to float, enough seats and umbrellas. Again the service is excellent. Why someone gets a real cappuccino with steamed milk and another guest a cappuccino with the touch of a button on the coffee machine we don’t know. Both persons asked the same. Maybe the ‘tip’ is decisively? We cannot predict what future brings as the hotel was not fully booked and still about 100 rooms needed to be finished. They bring you cold wet towels to freshen up. Sometimes you were brought a cocktail or fresh fruit you didn’t ask for. Nice surprises…

What bothered us was that Carlos chef (Carlos is the always friendly waiter who brought all the drinks) did not always appreciate the work Carlos did. Carlos was always very friendly and worked really hard even if the chef gave him a disgrace! Sometimes you had to wait 20 minutes before you got your drink but this was because of Carlos only had two arms and legs. We sometimes went for our drinks ourselves which was no problem for us. In our opinion the white wine is barely drinkable as it is a very low budget wine (I don’t think it’s an Italian or French import wine but some low cost Egyptian wine).Nothing what you expect in a Hotel like this.
Again we found the hygiene, in other words the cleanness of the plastic glasses failing. Rests of a red cocktail someone drank before were still visible and this was not a one-time. For us this is unacceptable! My wife showed the glass with remainders to one of the managers (recognized by the striped shirts) but he didn’t seem to care very much. He could have told the bar keepers to check the glasses but he didn’t. After several of these incidents we drank most of the time just plain water as this was brought in a closed bottle.
The 2nd day we drank a ‘to warm’ ‘Florida’, a cocktail made from fruit juice and for me this ended in diarrhea and my wife even didn’t sleep that night: diarrhea, throw up, fever….Misery . When we asked for toast the next day at the restaurant the waiter asked if we went to the Chinese restaurant… No we didn’t…
Environment: 9/10, Bar: 6/10, Pools: 9/10, Hygiene drinks: 0/10.


Fish Restaurant:


Here we drank a good African Chardonnay at extra cost. The ‘to quick’ brought courses were lovely. After 1 hour we already left the restaurant. All meals were very tasty.
7/10


Italian Restaurant:


After getting back to late from the “sightseeing and shopping” trip to Hurghada the kind woman who arranges the reservations was so kind we could still eat in the Italian restaurant though we were too late. Again the food was very very good and it was great the manager let us sit outside as we knew only a few days later we would be back in Belgium at 13°C.
8/10


Chinese Restaurant:


No comment: We didn’t go and cancelled the reservation as the day before we were sick and thought eating Chinese food was not a good idea.



Japanese Restaurant:

No comment either as we didn’t go.



Executive Lounge:



Entrance is only allowed for the deluxe rooms and suites with the key card. We did not find any advantage of going there. You find fresh fruit and other snacks on a 24 hour base. The “executive lounge” name sounds better as it actually is. It is nice though to know when you are hungry at 04.00 you can go there… If you want a sweet alcoholic drink like Cointreau, Amaretto you have to pay for it as there is no local alternative. The RIU hotels in Tunesia offer this kind of local drinks at no extra cost.
7/10

Bike Renting:


You can hire a bike and it might sound strange but it’s a pleasure to ride the bicycle between the red sea, the hotels and the desert. It’s fabulous to see the new hotels being built as well as the new premiere romance. The bikeway is superb. However we do no not understand why you have to pay 5 Euro for renting a bike for only an hour. This is ridiculous! This should also be a free service. Bikes were also not good quality and we had to wait 15 minutes before someone arrived with the keys to unlock the locks. No problem we are on vacation…
8/10

Shuttle bus to Hurghada:


We hate to say this but the shuttle bus smelled like a huge ashtray and IMHO the driver drove to fast with 18°C airco on and with very loud Arabic music. Hello, this is a ***** star Hotel not a ride in Disney!
You should treat guests not yourself…
6/10



Spa resort:

I went for a foot massage and my wife for a shoulder and neck massage. We both found this Thai massage very professional compared to other resorts we have been to with correct prices. We can only recommend this paying service.
9/10 (as nothing to drink was offered)


Quad driving (not organized by the hotel):

As my wife could not go with me (because of the illness) quad driving in the desert with Travco travel was fun and I can recommend this to everyone! Be sure to buy a b&w scarf for the dust in Hurghada for maximum 2 Euro as Travco asks 5 Euro fixed price when you arrive at the departure. You also can drive a Camel for 500m at a place in the middle of the desert where about 150 People live and this is already commercialized. It’s very funny to find an ice-cold cola and sat receiver in the middle of nowhere. They even created a small zoo with animals of the dessert (snakes…) and entrance price is 3 Euro. The whole tour is filmed and you can order a DVD afterwards for 22 Euro.
9/10

Snorkel:

Be sure to bring your snorkel material and shoes with you as not far from the hotel you can see beautiful fish. It’s like a huge Aquarium. I was very impressed as I did not see this before. Now I do understand why so many divers go to Egypt for scuba diving. It must be an amazing experience every time you go down in the water. Regrettably I can’t because of ear problems. However there should be someone who should explain you are not allowed to walk on the corral.


Overall:
As 80% of the guest were from England and Russia there were absolutely no problems whatsoever. Other 20% were coming from Germany, Belgium, Holland, Sweden,…
Summary:
Overall this is a very good hotel for relaxation as everyone is very polite and helpful and for lazy people who want total relaxation this is the place to be. It is located half an hour drive from Hurghada city.
Also do not forget to bring a diarrhea stopper. Even in the best Egyption hotels this phenomenon occurs. We spoke to other guests of the hotel and later talked with people who stayed in the Hilton and only a few did not have diarrhea. As my wife is a Health and Prevent adviser we can only give a tip also to clean the door handles with soap and a disinfect product as most of the bacteria are passed through this way (only the windows were cleaned). People will go back to ‘Le Premier Reve’ as it provides excellent service, very good assortment food, a superb environment and together with the perfect weather a great vacation is guaranteed. We have been to hotels with the same and/or better quality but the great service of this hotel makes the difference.
Overall 8/10

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 31, 2010
Dear guests,

Warm greetings from Sahl Hasheesh and thank you for taking the time to write this detailed review and scoring each outlet individually.
I would like to point out that your rating helps us very much and we have been discussing them in our daily briefing with all department heads. Be sure that we will do our utmost to ensure continuous improvement in the future.
We certainly look forward to welcome you soon once more in one of our Premier Hotels.

Best regards,
Hani Zariffa
Area General Manager
Premier Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langourla, France
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2010

We have just returned from a week at the Hotel and can certainly recommend reserving this hotel.
The food, the staff, quality and services are wonderful and definately take either the sports massage if you like DEEP massage ot yhe head & shoulder massage - they were FANTASTIC.

The restaurants are great and the main restaurant Turquoise has a brilliant selection of food,,, my tummy knows!!! The Seafood restaurant out doors is alo great.

Well done to the whole team at the hotel - we will be back
Phillip & Kevin

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmsford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2010

This is most unusual for us to visit the same hotel twice. This must illustrate how much We enjoyed our stay. All the staff are prepared to go that extra mile to ensure your visit is exceptional . The management are ever present and constantly available to hear your comments and if possible act upon them. This alone guarantees a most enjoyable stay.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 31, 2010
Dear guests,

thank you very much for taking the time to post this review.

It is lovely to hear that your second visit in our Premier Le Reve was as enjoyable as your first visit.

Therefore we are looking forward to welcome you again for the third time to leave another memorable impression.

Best regards,

Hani Zariffa
Area General Manager
Premier Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Le Reve Hotel & Spa

Address: Sahl Hasheesh, Hurghada, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Hurghada
#1 Spa Hotel in Hurghada
#2 Luxury Hotel in Hurghada
#2 Romantic Hotel in Hurghada
#6 Family Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Premier Le Reve Hotel & Spa 5*
Number of rooms: 228
Official Description (provided by the hotel):
Set in extensive landscaped grounds, this luxury hotel leads you from pool to beach to sea in one beautiful vista. With Premier's unique Ultra All Inclusive standards, you can dine in one of seven different restaurants, enjoy a relaxing drink in numerous bars or swim and play in a choice of pools or on the private beach. Each evening entertainment is offered or spend some quality time in the hotel's spa facilities. This is affordable luxury in a superb Red Sea setting ... more   less 
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Also Known As:
Premier Le Reve Hotel And Spa
Premier Le Reve Hotel Hurghada

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