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“A Gem on the Red Sea” 5 of 5 stars
Review of Premier Le Reve Hotel & Spa

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Premier Le Reve Hotel & Spa
5.0 of 5 Hotel   |   Sahl Hasheesh, Hurghada, Egypt   |  
Hotel website
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Hotel amenities
Special Offer
Free parking
Ranked #2 of 176 hotels in Hurghada
York
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
125 helpful votes 125 helpful votes
“A Gem on the Red Sea”
5 of 5 stars Reviewed September 30, 2013

Hurghada at the present time is only a suitable venue for those looking for a relaxing break in the sun around the pool or on the beach. So unless you like diving, snorkelling, catamaran trips or quad biking, there is little else to do due to the restrictions on travel outside the resort. That said this is a brilliant hotel.

I’ll start with a tip about the airport, we travelled with Thomson and the flight crew advise you that on entering arrivals look out for the reps holding up Thomson boards and follow them to purchase your visa. If you do that you will miss the exchange desks which are immediately to the left of the door as you enter and only charge £10 for a visa and where you can exchange money. We carried straight onto to the reps who charge £13 each for the visa and in doing so missed the exchange and there are no more desks.

Transfer took 30/35 minutes and as others have said you do get fed up of the speed bumps. On arrival you are met by staff and management, a cool towel and drink, a really friendly welcome and registration only took a minute because we had completed the registration form on the coach. We were in our room with our cases delivered inside 15 minutes. This type of service continued for the next 14 days, we could not fault it.

I won’t report on the amenities it would be just repeating the superlatives which others have contributed. We preferred Chinese to the Italian but they are all good no matter where you chose to eat. The buffet was always good with Egyptian, Gala and Fish nights, always plenty to choose from and European food if you don’t want to go native.

The Staff were outstanding from the supervisor Osama in the buffet to Joseph bringing drinks on the beach, no matter who you came across all are very service orientated only too willing to help and chat to you. I have never been to a hotel where we were cosseted so much. Drinks never stopped coming to the extent that inebriation could easily be achieved by lunch time and you had to say no. We liked to go to the Long Bar on an evening, nice and cool with only a few people in there, pity it is not used more. Maybe management need to promote it more.

Speaking of management they are always very visible at all times of the day, checking and asking what you thought and ensuring you were having a good time. Even the goodbye was stage managed. Ceiran singing leaving on a jet plane and at the end of the song the coach which was waiting at the end of the approach ramp then pulls up to the door. Staff and management see you onto the coach and wave you off, tacky maybe but that’s why so many return to this resort, and we know we will.
Brilliant!

Room Tip: Delux rooms are worth the extra
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 2, 2013
Dear Guest,
Thank you very much for your valued and constructive comment on TripAdvisor. We appreciate very much that you share your impressions of your holiday at Premier Le Reve Hotel and It honors us that you rate us as “A Gem on the Red Sea”. It was our pleasure to welcome you and we are looking forward to welcome you Once Again Soon.
Best regards,
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (576)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013 via mobile

First class hotel and facilities. Food is outstanding. .. customer service second to none. Nothing too much trouble for anyone. . In fact most of your needs are anticipated, like drinks , which sunbeds you prefer.
The manager is visible and available at all times and suggestions are acted upon immediately.
Special mention to the staff who made our holiday extra fun and a home from home... Amir exec lounge, Khaled lobby bar , Carlos and Abdo at pool ,Ahmed in Spa , mohamed room cleaner and Ramy the Thompson Rep was a great help always available he must work 24/ 7!!
As I am a very early riser and need copious amounts of coffee to start ky day I must not forget the services of Mustafa and Hany who made sure I felt safe and welcome at 5am most mornings.
Can't wait to return. Will keep in touch till then. Ali and Steve

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 2, 2013
Dear Guest,
Many thanks for your encouraging review and your truly warm words about our staff . We are thrilled and proud to describe our hotel and its facilities as First class. “Food is outstanding...customer service second to none”. Thank you once more for having been our guests, the entire team looks already forward to welcome you again in Premier Le Reve.
Best Regards
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent UK
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

We'll done to everyone at the Premier La Reve,you have improved on our last years visit despite the most difficult situation Egypt finds itself in.Every thing is done with a smile and you are often asked if there any problems ,there is a real desire to make your stay the most enjoyable which it was.There was a improvement in the level of entertainment with Biddy a real gem,the singer who I think was called OneTwo OneTwo was very professional.Remi the rep was very friendly and was a credit to Thomsons.
Will be back in 2014.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 2, 2013
Dear Guest,
The Premier Le Reve Team thanks you very much for these wonderful compliments. We are thrilled to hear that you enjoyed Your Stay In Our Hotel. We are very pleased that we could meet & Exceeded your expectations and proud of your comments. Thank you once more for having been our guests. On behalf of the entire team we look forward to your next visit n 2014 in our hotel.
Best regards
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 29, 2013

What more can we say about the PLR that hasn't been said already?
My wife and I spent two wonderful weeks at the PLR from 23 August.
The outbound flight was 5 hours and we were very comfortable. We paid for extra leg room seats and actually had three seats each as the aircraft was by no means full. The transfer to the hotel was 35 minutes, we had one drop-off before arriving at the PLR. Welcome and check-in was excellent. We were checked-in by Mr Fouquet (Operations Manager) who explained were our room was located and that the buffet restaurant had been kept open for our arrival. Our luggage arrived at our room within 5 minutes of us.
We had upgraded to a Deluxe room with limited Sea view and we got exactly what we were expecting. A good sized room with all the amenities that we required. The bed was huge, 2.4 meters wide and very comfortable.
Due to the unrest in Cairo the hotel was only 30% full for the first week and then about 45% full the second. The hotel and its grounds are kept spotlessly clean and Mr Fouquet can be seen at all hours walking around checking that everything is up to standard. He is also around a lot during the day speaking with guests checking that everything is to your satisfaction. He leads by example, we saw him one day up a ladder adjusting a speaker and serving drinks at the pool bar.
The Buffet Restaurant, in our opinion, is one of the best that we have experienced. There was always plenty of choice and everything was presented beautifully, especially the deserts. We visited 3 of the 5 A La Carte Restaurants and enjoyed them all. Our favourite was 'Bella' (The Italian).
All of the staff work tirelessly, we did have our favourites but feel it would be unfair to single out anybody as all of the staff looked after us so well.
The entertainment at the hotel is low key and very much in keeping with the hotels grandeur. It is provided by Biddy (yes, real name) and Ciaran (still very much single). Biddy offered all the usual activities throughout the day. Ciaran would play most afternoons at the pool bar at around 4:30, and we were amazed that he played a different set each day, we never heard the same song twice! The evening entertainment had a different theme each night.
We met lots of lovely people and had a really good time with them all, we especially enjoyed the Gala Night of the second week, where we had one long table at the top of the Restaurant that seated all 12 of us. A great time was had by all.
We have visited Egypt on 3 previous occasions but the PLR is, in our opinion, the best hotel we have stayed at in Egypt. If you are looking for a shorter haul, quality holiday with guaranteed weather, excellent service, food and accommodation then look no further than the PLR.
Would we return? YES, without hesitation!
PKD

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 2, 2013
Dear Guest,
Thank you very much for reviewing our hotel on TripAdvisor. It has been a sheer pleasure to read your experiences and impressions of our facilities. Thank you once again for the detailed description of our hotel and for the lovely comments on our team and service in Premier Le Reve. we are looking forward to welcome you once more in our Premier Le Reve.
Best regards,
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2013 via mobile

My husband and I enjoyed every part of our holiday here at premier le reve. The staff are amazing. Carlos by the pool, amir in the executive lounge and Khaled in the lobby bar were fabulous. They are so helpful, they are always making sure your happy.our holiday wouldn't have been as great with out the staff, I have never been treated this well before :) I LOVED everything about this place and I definitely want to go back, WORTH EVERY PENNY :)

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, October 2, 2013
Dear Guest,
Thank you very much for your kind remarks and reviews about our hotel & service, and also about taking your time to mention every and each staff members by their names. We are thrilled to provide you such pleasure and enjoyable holiday “Best 2 weeks ever”. The whole Premier Le Reve team looks already forward to welcome you home again to meet your expectations again.
Best regards,
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2013 via mobile

Just home from a week at the Premier Le Reve and what a place! The hotel and grounds are stunning and the staff are the most polite and friendly I have encountered. Great choice and quality of food and drink. Would definitely recommend this hotel to anyone.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, September 29, 2013
Dear Guest,
We would first like to thank you for taking the time to post your feedback about your stay at Premier Le Reve Hotel and it was “Outstanding accross the board”. We are thrilled to hear that you enjoyed your stay on account of the friendliness of our team members and the given attention which continued throughout your stay. Thank you once again for recommending our hotel and We look already forward to your return visit.
Best regards,
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2013

What can I say that's not already been said? Only that, its a very big world, but we have already booked for next march. Don't think about it, just book it. Wanted to end it here but trip advisor won't let me. So I will just say that the staff at this hotel are absolutely wonderful, always helpful, courteous, polite and always smiling. The pool areas are immaculately clean and the pool boys are always there with a smile and a drink. The entertainment, in my opinion, is just right, no annoying reps bothering you all day, and the food is spot on.

Room Tip: They are all good.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLER, General Manager at Premier Le Reve Hotel & Spa, responded to this review, September 29, 2013
Dear Guest,
The Premier Le Reve Team thanks you very much for these wonderful compliments. We are thrilled to hear that you enjoyed Your Stay In Our Hotel and very pleased that we could meet & Exceeded your expectations and proud of your comments. Thank you once more for having been our guests. On behalf of the entire team we look forward to your next visit in March in our hotel.
Best regards
Mamdouh Salah
General Manager
Premier Egypt Hotels Sahl Hasheesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Premier Le Reve Hotel & Spa

Also Known As:
Premier Le Reve Hotel
Premier Le Reve Hotel And Spa
Premier Le Reve Hotel Hurghada
Address: Sahl Hasheesh, Hurghada, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Hurghada
#2 Luxury Hotel in Hurghada
#2 Business Hotel in Hurghada
#3 Romantic Hotel in Hurghada
#5 Family Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Premier Le Reve Hotel & Spa 5*
Official Description (provided by the hotel):
Set in extensive landscaped grounds, this luxury hotel leads you from pool to beach to sea in one beautiful vista. With Premier's unique Ultra All Inclusive standards, you can dine in one of seven different restaurants, enjoy a relaxing drink in numerous bars or swim and play in a choice of pools or on the private beach. Each evening entertainment is offered or spend some quality time in the hotel's spa facilities. This is affordable luxury in a superb Red Sea setting ... more   less 
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