This is our second visit to this wonderful hotel. The manager and his team are outstanding, very friendly and can't do enough to make your holiday enjoyable.

A great place to relax, unwind and return home feeling totally reenergised.

The hotel is spotless, rooms fantastic, pool area brilliant and with plenty of clean and comfortable sunbeds. Drinks are served by charming waiters all day long, cool flannels and polished sunglasses all part of the service.

The restaurant is excellent and with plenty of choice. The wine is local and not brilliant, but ok.

We are already checking flights and accommodation wishing to return in the summer. After many years of coming out to Egypt, this by far is the best.

Sue and Russell Caldwell

I booked this hotel for a week of winter sun after reading trip advisor reviews. The hotel certainly met all expectations. We had a deluxe room and it was well worth it especially for the use of the sky pool and executive lounge. We had a room on the 3rd floor overlooking the pool and sea. All the staff are excellent, very friendly and hardworking. A special mention to Mr Fouquet who is around the place at all times ; a very charming and approachable man who just wants everybody to have a great holiday and is happy to sort any problems you may have. Our first two days were very windy and we asked him if he could do anything about it ; 3rd day onwards no wind just complete sunshine ; he must have some good friends up there!!

Thomson rep Kerri was lovely girl and very friendly. Thomson flight still really poor and very cramped but they know they have the majority share of the market out there so don't need to do anything about it!

This was our first time in Egypt and we really fell on our feet at this hotel. Everything here oozes quality from the first impression of the lobby and the very efficient and friendly reception, to the last goodbye on departure for the airport. Mr Fouquet Zakaria has this place running like clockwork and he is one of the finest exponents of Management By Walking About that I have ever seen. The result is impressive. Every one of the huge staff we encountered was friendly, well trained and totally focused on the wellbeing and satisfaction of the guests. Nothing is too much trouble - there is even a guy comes round the pool each day to clean your sunglasses. Although the hotel is quite large, it never appeared crowded. Even on the Gala nights when all eateries bar the main restaurant were closed, the numbers were easily absorbed and the service never suffered.
We upgraded to a deluxe room with a balcony overlooking the pool and with a side view of the sea. It was spotlessly clean on arrival and kept that way by Mohammed who did a very good job and had a nifty line in decorating the (huge) bed with rose petals.
The room upgrade gave us access to the Executive Lounge which was a peaceful retreat with excellent service courtesy of Danial and his colleagues.
As well as the main restaurant we ate at the Italian, Chinese and Seafood restaurants. All were good, but for us, the Chinese was the real star in terms of both food and atmosphere.
I cannot end this review without mention of Max who runs the jewellery shop just off reception - very friendly and helpful and very interesting to talk to.
The hotel trade could learn a lot from this establishment. If I were a hotelier I would be hiring Mr Fouquet Zakaria as a consultant - and poaching as many of his staff as possible!
We cannot wait to return.

We have just returned from PLR where we spent 7 wonderful days in this hotel.

All the reviews listed on here are well justified as the hotel provides nothing short of excellent service throught your stay.

We booked a Deluxe room - the room itself had that wow factor as we walked in, the room is very large & well appointed with a massive 8' bed and huge marble bathroom - twin wash basins, large bath & seperate shower. The only negative for us was the location of the room had a poor balcony view as it was located on the second floor adjacent to the shop (room 2202). We was considering asking to be moved to a different room but after a long days travelling we decided to stay in our room. We are out of the room the majority of the time - out early in the mornings & return late a night so we were not concerned too much about this. If you prefer to sit out on the balcony then I would try to avoid this area!

Waiter service for drinks in the lobby & executive lounge and around the pool adds to the relaxation.

You get 3 visits to the a la carte restaurants in your trip (chinese, italian & seafood) which were all excellent. We paid extra for the lobster in the seafood restaurant as a treat for my girlfriend! They charge by the weight for this & cost 400 egyptian pounds (£40) - I had the included seabass which was superb.

The buffet was one of the best buffet restaurants we have dined in, the food was varied & of very good quality. Again - the staff in here are very friendly & proffesional, always refilling drinks throughout your meal.

The entertainment in the hotel is very low key - if you want a nice relaxing time then this is great, but if you are expecting lively night life then this is not for you. James the resident musician performed accoustic & live music at the pool bar during the day, piano in the lobby & guitar in the long bar in the evenings. His style very much suited this hotel & we enjoyed his style of music very much.

The manager, Mr Fouqet was genuinely interested in our stay & our comments and can always be seen all around the hotel ensuring his already excellent staff maintain their high standards. Top marks to him and all of his staff. We would like to thank him & all of the staff at PLR for making this a 5 star experience to remember.

The holiday here was made all the better for us by the people and new friends that we met - Anne & Trevor especially who more than made up for the lack of hotel entertainment! (although my girlfriend "the lady in bread" who tripped up into the bread rolls also added to this!!)