Room: Spacious, but not cleaned very well (see pictures attached). There were brown spots on the pillow, dirt in the corners on the floor and in the bathtub. At our arrival we had old beauty things (were already used by the guests that stayed in the room before us (bottle of shower cream not full, used nail file, missing cotton buds, etc.)) In addition we received dirty towels (brown spots on it) and there was grey dirt in the toilet and on the bed linens.
Further, several things in the room were out of order: It was not possible to take a shower in the bathtub (shower head activation did not worked and there was no shower curtain). In the rain shower you got only little amounts of water. The balcony door was out of order, so you couldn't lock the door (it could be opened from outside).
I think also if you stay in a standard room as we did you could expect a clean room with clean laundry and a working balcony door.
Generally all looks nice at the first look, but if you look twice it's broken, made of cheap material, dirty or looks old and overused.
Food: Reading the previous review i expected really good, "delicious" food. Unfortunately that was not the case. Here in Switzerland the food in our canteen is comparable to that of premier le rêve. The food was arranged really nice, but the quality is not more than okay. In every normal restaurant in Switzerland (and to our experience in most parts of Germany, Italy and French where we already stayed, too) I get better food served. Two years ago we went to Morocco and ate in several restaurants (no hotels) > the food was much better than in premier le reve.
We went to the Main restaurant (there we had the Christmas gala dinner, too) as well as to the a la carte restaurants (italian, seafood and chinese). The food in the three latter is - like in the main restaurant - not very hot and not really fresh. And unfortunately in the main restaurant nearly no regional menus were served.
Generally it's also really sad how much food is wasted to let the food look nice. There were decor food trees and every little thing on the cold buffet has to be decorated with things that no one eats. It would be nice if the stuff would spend more time on cooking than on decorating. To be fair it has to be said, too, that some guest tend to spend the double amount of food because they don't eat what they have on their plate.
Drinks: okay, nothing special.
Service: Good, people are very friendly and working hard. But something it's too much. I don't like to have a coke if I already had two and if I'm not asking for another one. And saying "thank you" if you can bus my dishes is really not necessary.
Further annoying is the way the rooms are cleaned. First, someone takes out all your towels etc. After that it takes some hours until your room is cleaned (so you don't have towels all day long). At the evening (third time) someone delivers you the missing towels. Unless we never put any towels on the floor they were exchanged daily; another thing that is environmentally unfriendly.
Shops: The one on the floor of the reception is a really crook. He sold us a tobacco for 26 euro that costs 8 euro at the airport. In addition, he asked for tips and when we gave him something he complained that it is not enough.
The store two floors down has reasonable prices and the guy is very friendly.
Animation: All that Christmas stuff (especially the music) was really annoying. If I want to celebrate Christmas I stay at home. The musician was not really good. He plays mainly playback and often sings false.
Environment/area: It's really sad to see all these empty and not finished resorts. I would not imagine how crowdie it would have been at the beach if all these resorts were opened and full. If all these hotels are going to open it will be very difficult to preserve this nice reef. Already there is a lot of trash on the bank and we saw some dead fishes, too.
However it's really nice to walk along the beach (we did really long walks) and to watch all the little animals that live on the bank.
Sea: really nice to do snorkeling and see all these beautiful fishes, etc. There is a sandy entrance near to the hotel and if you walk towards Hurghada there are some more sandy bank-parts.
Weather: As we knew it was not very hot in December, but the sun is shining all day long. For us, it was too windy and too cold to stay at the beach all day. But several people didn't matter about that and did nothing else than lying at the beach/pool in the sun (does anyone ever uses the pool?)
However as already said we knew that in advance and did enjoy walking along the beach, snorkeling (water has always a nice temperature), playing ping pong, eating, sleeping, relaxing...
To sum up premier le reve is not sufficient to what you can expect from a 5* in an African country and far away from what you get in a 4* in Europe. It's a standard all inclusive hotel and so are the guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.