Had a week here beginning of November and a great time despite travelling with Thomson's. The hotel was only about 30% full so my review is based on this, I do think the review would be very different if the hotel was running at 100%.
The hotel is Huge and was stunning, great pools, gardens, bars and décor, it really looks like the pictures. Our bedroom was very large with 3 double wardrobes (not enough hangers tho). Big bathroom with separate loo. I cannot fault the facilities, restraints, food or drink, they were excellent. Ate in the Italian Al la cart and the Lebanese a couple of times and both were great with a good range of items on the menu, service and staff were 5 star.
As the hotel was not full it was very easy to find a nice quiet spot to sunbath or read, there were always spaces in the bars and no queues in the main buffet restaurant, again the food was first class. The beach bar offers good food at lunch time (slightly better than the pool bar).
I would have given this 5/5, but there were a few small things that added up to only giving 4, these may be minor, but in a hotel that has more staff then guests, I would expect things to be a bit better, getting the drinks wrong when there are only 4 people in the bar, us being 2 of them, the waiter forgetting about us in another bar, also the room cleaner could have been better, I had to ask for shower gel, loo roll, tissues, at reception one evening as they just weren't replenished as they started to run out. We didnt get our free water for a couple of days so I thought the water in the fridge was the free water and drank it because we didn't have anything else in the room, they then tried to charge me for it, I could not get any money changed to get a taxi into Hurghada as the machine was broken and they never have any money on reception. Also the free transfer bus to Hurghada had been cancelled despite still being advertised on their web page.
I know these are minor issues ,, so I wont go on,,,,
Hurghada at the moment is very quiet, please be advised that if you take a taxi, ENSURE YOU HAVE THE CORRECT MONEY READY,,, A taxi to the marina 50LE. I have been travelling to Egypt for many years and this is the first time a taxi driver has tried to relieve me of some money,, and the first time I have had to get out of a taxi and walk away,, so BEWARE, make sure you know the value of your notes.
The Marina was very nice, we had a really good meal and night out. Also visited the Senzo mall, some nice shops (taxi 20LE)
There are a lot of shops selling the usual stuff around the hotel within walking distance. Not sure if it is just Hurghada, but did encounter a bit of hostility, was in a bit of a hurry and didn't want to go into a shop or get into a length chat, was very pleasant and polite at saying no thank you (even in Arabic) and the guy launched into a barrage of swearing at us.. it was really uncalled for. This is certainly the first time I have ever encountered something like this in Egypt.
In summary.. I would go back to the hotel again (we did get a good deal), probably wouldn't go out into Hurghada again, I wasn't very impressed (prefer Sharm). P.S The snorkelling is not very good !!!!
The hotel is very excellent, would organise a private transfer next time as the Thomson fiasco is like cattle herding....
- Official Description (provided by the hotel):
- Iberotel Aquamarine Resort is made for those who want to spoil themselves with the prefect, relaxed, All inclusive luxurious five-star Egypt holiday. Located on the southern tip of Hurghada with its own unspoiled private beach, this impressive complex features seven restaurants.It boasts over 1,001 comfortable rooms equipped with all the latest facilities, services and amenities as well as the “Mercato” shopping complex and a conference centre for up to 1500 people. ... more less
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- Also Known As:
- Iberotel Aquamarine Hotel Hurghada