PRO:
Good, clean beach, shallow bay which is great for kids. Reef with plenty of fish.
Free beach towel, free sunbeds.
Free well equipped gym.
CON:
Awful juices
Awful/no snacks (10h-13h and 15h-17h)
Expensive internet (9 usd/hour)
Been there 2 weeks, AI (simple one, there’s a VIP AI which we did not have).
Might have been once a 4 star, but room wear and tear demotes it. The lobby, restaurant and lobby bar (and toilets nearby) look great and shiny. But that stops at the lifts. Rooms are OK, but in a few years...
We had a quite spacious room with a balcony facing the lobby roof. Bathroom size is OK, has a hairdryer with a bathtub (crappy: shower curtain leaves just around 40cm space to wash yourself). The bathroom had sometimes an unpleasant smell. About 1USD/day tip makes room cleaning perfect, the guy will do the fancy animals.
Plenty of mosquitos in the room and outside too, bring your anti-mosquito stuff (net, spray, whatever works).
There’s a small fridge, quite cold for beer, we used it for milk. It’s connector always has power, use it to charge devices. Filled free once per stay. Save the bottles, there are cold/hot water dispensers on the floor (we took some teabags and coffee to make that in the room).
There’s a safe in the cupboard, free of charge.
Animation: every few days at the pools in the middle of the U shape, otherwise at the roman theater which is on the northern side of the U. All in all noise isolation is quite OK, music stops at around 22h. Most quiet rooms seem to be facing south or (at) the beach.
Breakfast: orange/pineapple/unknown red juice is WORST ever in 10 years (a lot of food color with sugar in various dilution, that is a shame and served from morning till the evening), coffee is nescafe in small sachets or some luke brownish fluid. Real juice and coffee sold as extra (2,5-3,5 EUR per glass/cup). Boxed juice is 2EUR/liter in the hotel shop. Hot milk and water available, also cacao powder for kids and just one sort of lipton teabags as start, they added some more later on. Otherwise full range of buffet breakfast, from english-parts to continental, adding plenty of sweets. Hotplate does eggs and pancakes as ordered.
Lunch: OK, theme repeats weekly. As usual tip is not to take something from everything, but “theme” your lunch every day otherwise it will get boring. Hotplate does pasta or various meats. Full range of sweets.
Btw, the bad taste the others mention might be that the kitchen does not add a lot of salt, add that yourself.
Dinner: No dresscode enforcement, shorts tolerated. Theme repeats weekly. Quality, range is a good 3 star. Hotplate does usually various meats. Various fruits available: banana, melon, grapes. Full range of sweets. You can get ice behind the lobby bar. It’s possible to dine at the pool, but you need to lay the tables yourself. If the hotel is full, it’s possible the you can’t get a table at 5 mins after the restaurant opens.
Either the kitchen gets it right with hygiene or avoiding raw vegetables spared us from being very sick. Well the 2 weeks took their toll, but the pharmacy is right at the entrance of the hotel. Go when your stomach starts to grind.
AI snacks, drinks: another small issue is that there’s no food between 10-13h and creepy snacks are offered between 15-17h, not a problem for me, but smaller kids need to eat every 4 hours.
Most drinks are served from bottles, beer too at various temperature. There’s one sort of white and red wine too.
Kids eye view (3 years old):
Great beach, shallow warm water, clean sandy beach. Some pools for kids: pretty cold and full with chlorine. We generally avoid pools if a sea is near.
Playground: Quite good compared to previous experiences, built with some roof to have shadow.
Food: hint for breakfast: hot milk is in a bowl for soups. Sometimes they forget to put out the cacao powder. Every buffet has a great selection to find something for your child. Ours never left hungry. Biggest issue was the (orange/pineapple) juices as above, sadly our child is fixed on orange.
A problem is that there is no food served between 10h-13h. A 3 year old needs to eat every 4 hours, we had to take something from breakfast. Same goes for teatime. Some left-over sweets from lunch are served at the beach bar, not so healthy for kids.
Room Tip: south facing or rooms near the beach are the most quiet
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.