My husband and l have just returned from the Old Palace Resort in Sahl Hasheesh about 30mins transfer from Hurghada airport. We went there because our hotel we had booked had closed due to the troubles Egypt is experiencing at the moment and how lucky were we to find ourselves in the Old Palace Resort.
The staff are just brilliant, from the management down to the pool attendants and even the gardners, always smiling and continuing to assist there guests to ensure a good time is had by everyone. The food was of a high standard for the most part, but because of the reduced
numbers in the hotel the a la carte restaurants were closed, so everyone ate outside under the stars for the evening meal, which was really nice, although sometimes it meant the food wasn't as hot as we would have liked but they put that right when it was brought to there attention.
The rooms are of a good standard, very clean and lots of space, the Olympic size pool is fabulous, the childrens pool runs alongside it but is cut off by a low rise wall so they don't interfere with the adult swimmers, well that's the idea..!!!! There is a lot of room around the pool too which is great and a few steps takes you onto the beach, having been to other resorts in Egypt l could not believe the easy access into the water here. lts not a divers paradise maybe but there are plenty of fish to see when you go snorkelling. There is a long promenade which takes you around the bay of Sahl Hasheesh so you can stroll along over to the long pier which is further to one end or if you like maybe take a golf buggy, a bicycle or even a motorised scooter...!! The animation team are a friendly bunch and good with the children but there evening entertainment is largely at the expense of the guests who volunteer to go on stage. We only spent one week in the Old Palace but it was a memorable week and we will definitely return next year.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 18, 2013
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Good day from the Old Palace Resort
We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.
Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were up to your expectations and met your satisfaction and we will definitely consider your comments on the food temperature and the animation.
We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.
Thank You & Best Regards,
Front Office Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.