We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I will come back” 4 of 5 stars
Review of Old Palace Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Old Palace Resort to your Saves list
Old Palace Resort
4.0 of 5 Resort (All-Inclusive)   |   Sahl Hasheesh, Hurghada, Egypt   |  
Hotel amenities
Ranked #4 of 177 Hotels in Hurghada
Korenovsk
1 review
“I will come back”
4 of 5 stars Reviewed January 9, 2013

I would like to say thanks to all stuff of the hotel for our great holidays,they all try their best and always very helpful and friendly. It maybe doesn't reach the 5* European standards,but close to them.
We got the sea view room without any extra paying,but the bathtub could be cleaner... The food was great too, but we really wanted to have more fruits, as I know it's not a problem in Egypt :)) but we didn't have a lot of choice unfortunately.the pools were good and clean but really cold,the sea was better anyway.On the beach there always some people who disturb you and offer tours and massage, really annoying, but that's common everywhere in Egypt. anyway, i think my next time in Hurghda I will spend in Old Palace,cos it's getting better and better.

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, January 24, 2013
Dear Guest,

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. We highly appreciate any comments made by our esteemed guests as we constantly strive to achieve the highest quality service standards.

Many thanks for your compliments and for your constructive criticism. Only through the feedback, we receive from our valued guests, like your good self, we are able to maintain and further improve the quality of our service levels. We will definitely consider the fruits and the disturbance on the beach.

We are very pleased that you have enjoyed your stay with us and we place great value on your continued relationship with the Old Palace Resort.

We are looking forward to welcoming you once again at our hotel in the nearest future.



Thank You & Best Regards,

Sherif Sabry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

710 reviews from our community

Traveler rating
    502
    148
    45
    12
    3
See reviews for
185
336
29
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Castleton, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed January 7, 2013

This is truly a 5* hotel built within a natural bay, in a new developing area called Sahl Hasheesh. The hotel is very, very clean with superb beach facilities, fantastic gardens with a colourful water display on Wednesday evenings, and a heated pool. We found the food to be the best we have ever had in Egypt and it is always hot. The staff are very attentive and gave us good service. We will definitely be returning as soon as we are able.

Room Tip: Ask for a sea view, costs a little more, but worth it.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, January 24, 2013
Dear Guest,

Good day from the Old Palace Resort

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction, as guest satisfaction is what we really strive for.

We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.

Thank You & Best Regards,


Sherif Sabry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasov, Romania
Level Contributor
4 reviews
4 of 5 stars Reviewed January 6, 2013

At 6th trip on Egypt we’ve been at a very nice and clean hotel and we had a cosy large room. The hotel beach is very good with easy access to few corals and good place for kids to play on the sand. However there is not a beach bar (you should go at pool bar- not so far) and not easy accessible toilets. The restaurant is nice, clean, not large variety of food but qualitative, no kids corner (which for us was a real issue). The single big minus of the hotel - waiters! No customer focus on providing drinks ( several times you must to struggle to make them take the order and usually brings the drinks at the end of the meal, forgetting to bring you what you order....). At the bar the there was more important for them to speak on mobiles or clean the glasses instead of serving the clients. Overall there was a good choice to spend a sunny Christmas far away from the cold winter :)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, January 21, 2013
Dear Mrs Christina,

Good day from the Old Palace Resort

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction, as guest satisfaction is what we really strive for.

We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 3, 2012 via mobile

Amazing pool and sea view.
Warm staff and very cozy room with large balcony overseeing a beautiful sea and surrounding beaches.
Food needs more variety.
Hotel is clean and has a very nice design.
Had a wonderful vacation with my family.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, November 19, 2012
Dear Guest,

Good day from the Old Palace Resort

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction, as guest satisfaction is what we really strive for.

We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.

Thank You & Best Regards,


Sherif Sabry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fribourg, Switzerland
2 reviews
4 of 5 stars Reviewed October 26, 2012

The staff took in charge our whole family (three children aged b/w 5 and 8) right at the airport and the check-in at the hotel was really fast plus we got upgraded. The staff was really nice. I agree with the comment of Dana D, even if it was a 5* hotel, in Europe it would be a 3*. The food was a bit the same even though delicious. Too many Russians according to us. French Service not quite good. The beach was really nice and the children enjoyed the pool very very much, the mini dico every evening and the kiddi's club in the morning and sometimes in the afternoon. I was surprised that there were not that many games, toys or even slides for them.
Overall our stay was nice and the staff is there to please you. I recommand it.

Room Tip: take the one next to the swimming pool with the jacuzzi (it is more quiet than the rooms next to the...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, October 27, 2012
Dear Guest,

Good day from the Old Palace Resort

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction, as guest satisfaction is what we really strive for.

We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.

Thank You & Best Regards,


Sherif Sabry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
slovenija
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed October 24, 2012

Hello, after the first incident when we arrived at the hotel and we did not get the rooms that have been reserved installed us in the other room which would then have to replace, but we have to transfer the menegerju achieve that we have to stay in these rooms, but otherwise, let me say that nice hotel and a nice place with a nice beach, beautiful pool complex, but it is a little annoying, since renovated hotel, with special thanks to the entire animation team take good care of guests to have fun, thanks to the waiter, who always smiling, in short, was is nice ....

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, October 27, 2012
Dear Guest,

Good day from the Old Palace Resort

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction, as guest satisfaction is what we really strive for.

We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.

Thank You & Best Regards,


Sherif Sabry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 8, 2012

Our familly were in this beautiful hotel in miidle of September. We arrived in hotel at 4 A.M. and there was no one except receptionist who gave us room keys and in 15 minutes were in our room wit GREAT sea view.

Hotel resort is not so big like some resorts so in few days you can almost know all staff and all team in this Palace is so great but the special thanks go to Animation team: Hamzi - opa opa opa pa, Christina, Nastya, Jimmy, Bazooka and DJ Rudy. Thank you all for great animation every day and every night. Our daughter Maja was so happy for every evening in Mini Disco and she allways called Hamzi Opa opa opa pa...."watapoolo" and he was the BEST!

In Sahl Hasheesh in old town is still 90 % of shops which still are not opened yet but if you want holidays for long walkings is this perfect place. I think i 5 years there will be new great place with many hotel resorts ( now there is about 5 of them ).

The beach is beautiful for snorkeling because there is some smaller coral reefs. The pools are nice especialy the big one where we were almoust all day. It has also swim up bar with al kinds of cocktails, cola, sprite, fanta, coffe,..

For all who need rest, nice pool, beautiful beach, THE BEST animation team, friendly staff - Go to Old Palace Resort beacuse Sahl Hashhesh is beautiful.

Room Tip: Get the room in second floor wit sea view - It is amazing
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MANAGEMENTOLDPALACE, Manager at Old Palace Resort, responded to this review, October 9, 2012
Dear Sir or Madam,

Good day from the Old Palace Resort

We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at the Old Palace Resort.

Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction, as guest satisfaction is what we really strive for.

We would love to have the pleasure of seeing you as a regular guest at our property, and we wish you all the best.

Thank You & Best Regards,


Sherif Sabry
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Old Palace Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Old Palace Resort

Address: Sahl Hasheesh, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Hurghada
#3 Top resorts Hotel in Hurghada
#4 Romantic Hotel in Hurghada
#4 Luxury Hotel in Hurghada
#6 Family Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Old Palace Resort 4*
Number of rooms: 292
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and TripOnline SA so you can book your Old Palace Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Old Palace Hotel Hurghada

Owners: What's your side of the story?

If you own or manage Old Palace Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.