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“Relaxing holiday!” 5 of 5 stars
Review of Citadel Azur Resort

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Citadel Azur Resort
4.0 of 5 Resort (All-Inclusive)   |   Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt   |  
Hotel amenities
Ranked #23 of 178 Hotels in Hurghada
Certificate of Excellence 2014
Chelmsford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
38 helpful votes 38 helpful votes
“Relaxing holiday!”
5 of 5 stars Reviewed February 8, 2013 via mobile

Just returned from a superb week staying a Citadel Azur.
Location, just 20 mins from airport
Hotel, staff, food & rooms all great. Would recommend contacting hotel in advance of stay & request either block 4,5 or 6. All have sea view however these particular blocks are in a much better location. Food although usual canteen, buffet style, you can also book 24 hours before, Italian, Fish or Brazlian. All of which were good, Italian was our favourite. Hotel also has a lovely coffee shop & lunch served on the marina. Beautiful setting & you can also get to feed the beautiful fish with the odd bread roll!
Predominantly Russian, German & French. Think we may have been the only English couple whilst we were staying here. Didn't bother us as was looking for complete relaxation.
A word of advice if you do plan to use the hotels shuttle bus into Hurghada downtown.
Only 20 mins away but had an awful time with all the locals pestering you to come into the shops. The shuttle bus picks you up 2hours later but we couldn't wait that long & jumped into a cab. Shuttle bus is 5 euros for the return trip.
Great gym if you fancy working out with all the usual equipment.
We have been to various hotels in Egypt but I can honestly say that this is the best hotel we have stayed in & would thoroughly recommend to anyone wanting a relaxing break. We definatley be visiting again soon.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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514 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Rct
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 13, 2013

The hotel was amazing could not fault anything. The food was exceptional really good choice and quality. The staff couldn't do enough and were really friendly and helpful. This must be one of the best hotels in Hurghada. Went for New Year and would go back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookham, United Kingdom
Top Contributor
263 reviews 263 reviews
34 hotel reviews
Reviews in 80 cities Reviews in 80 cities
242 helpful votes 242 helpful votes
4 of 5 stars Reviewed January 3, 2013

I've just returned from an 8-night stay at the Citadel Azur Resort where I spent Christmas with my husband and my Mum - we had a terrific time!
The hotel did an amazing job of ensuring that Christmas was a 'celebration' (the extensive array of decorations, food and entertainment were all excellent!).
Whilst the hotels' lobby, restaurants, pool areas (in fact all common areas) are beautiful, unfortunately in our experience (we had 2 x deluxe rooms in building 6) the rooms are a let-down as they are sparse, basic, cheaply furnished and not very comfortable. E.G. The beds are bricks and the pillows are lumpy foam!!
The hotel staff, at all levels and in all locations in this extensive resort were brilliant - very friendly and highly efficient.
The animation team did a wonderful job of mingling with their guests - providing an atmosphere of fun and laughter (but they were not 'in your face', forcing you into doing anything that you didn't want to do!). Their entertainment shows were varied and very well executed.
On the days between Christmas and New Year (when no specific events were planned), the all-inclusive food was really good - varied (to suit all tastes) and very edible (too much so - especially the cakes and puddings!).
Health and Safety is a concern in some parts of the resort - stairs poorly maintained (with crumbling concrete and no handrails) - best to take the Taf Taf bus around rather than risk falls by walking on uneven surfaces and/or falling down a poorly maintained external staircase.
As the resort is very isolated, there's not much to do other than relax and enjoy all that the hotel has to offer! Be aware that as there is an abundance of flora in the resort (which is lovely), there is also an abundance of mosquitos so take a powerful repellant with you or suffer the consequences!!!!
All in all, the Citadel Azur is a great location to relax and enjoy the sunshine!

Room Tip: All rooms have a sea view - better to seek a quieter area - buildings 5, 6 or 7 - away from social a...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed December 2, 2012

arrived on 1st december 2012, was so inpressed by the buildings had to wait for our room to be ready as we arrived early, was offered breakfast and told room would take an hour, when we got to the room we could see what had taken the time, we had cake in the shape of love hearts fruit and two swans made from towels with flowers spread over,what a lovely thing to do for your guests will write more towards the end of our stay so far FANTASTIC...

Room Tip: rooms in block 6 are large and double beds
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2012

wonderful hotel , clean , perfect for honey mooners, relaxing and amazing crystal pure water.
amazing view underneath water, snorkling and diving is amazing. sea coral reefs are colorful.
perfect service and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sutton surrey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2012

returned to this hotel for the second time this year. still excellent, staff friendly, food excellent and the weather fantastic. what more could you wish for. i would thoroughly recommend this hotel to adults but there is very little to keep young children happy.

Room Tip: go to block 5 away from the restaurant etc. very peaceful
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 28, 2012

Great hotel with an amazing view of the red sea. The staff is very friendly. The layout of the hotel is very unique over a down slope of a hill overlooking the red sea, gives every room in the hotel an excellent view. Food is excellent, with variety of options and there is always a local cuisine corner on dinner. The hotel is very quite and peaceful, the lighting at night sheds a peaceful atmosphere over the hole bay area where you can truly relax. Great facilities; gym, pool, kids corner...etc.

This is an expensive hotel, but you get what you pay for.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Business Hotel in Hurghada
#10 Spa Hotel in Hurghada
#14 Top resorts Hotel in Hurghada
#16 On the Beach Hotel in Hurghada
#17 Romantic Hotel in Hurghada
#21 Luxury Hotel in Hurghada
#22 Family Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citadel Azur Resort 4*
Number of rooms: 514
Official Description (provided by the hotel):
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 Km long, 2 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 
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Also Known As:
Citadel Azur Hotel Hurghada

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