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“Fantastic” 5 of 5 stars
Review of Citadel Azur Resort

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Citadel Azur Resort
4.0 of 5 Resort (All-Inclusive)   |   Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt   |  
Hotel amenities
Ranked #23 of 182 Hotels in Hurghada
Certificate of Excellence 2014
Rct
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Fantastic”
5 of 5 stars Reviewed January 13, 2013

The hotel was amazing could not fault anything. The food was exceptional really good choice and quality. The staff couldn't do enough and were really friendly and helpful. This must be one of the best hotels in Hurghada. Went for New Year and would go back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Cookham, United Kingdom
Top Contributor
244 reviews 244 reviews
32 hotel reviews
Reviews in 79 cities Reviews in 79 cities
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed January 3, 2013

I've just returned from an 8-night stay at the Citadel Azur Resort where I spent Christmas with my husband and my Mum - we had a terrific time!
The hotel did an amazing job of ensuring that Christmas was a 'celebration' (the extensive array of decorations, food and entertainment were all excellent!).
Whilst the hotels' lobby, restaurants, pool areas (in fact all common areas) are beautiful, unfortunately in our experience (we had 2 x deluxe rooms in building 6) the rooms are a let-down as they are sparse, basic, cheaply furnished and not very comfortable. E.G. The beds are bricks and the pillows are lumpy foam!!
The hotel staff, at all levels and in all locations in this extensive resort were brilliant - very friendly and highly efficient.
The animation team did a wonderful job of mingling with their guests - providing an atmosphere of fun and laughter (but they were not 'in your face', forcing you into doing anything that you didn't want to do!). Their entertainment shows were varied and very well executed.
On the days between Christmas and New Year (when no specific events were planned), the all-inclusive food was really good - varied (to suit all tastes) and very edible (too much so - especially the cakes and puddings!).
Health and Safety is a concern in some parts of the resort - stairs poorly maintained (with crumbling concrete and no handrails) - best to take the Taf Taf bus around rather than risk falls by walking on uneven surfaces and/or falling down a poorly maintained external staircase.
As the resort is very isolated, there's not much to do other than relax and enjoy all that the hotel has to offer! Be aware that as there is an abundance of flora in the resort (which is lovely), there is also an abundance of mosquitos so take a powerful repellant with you or suffer the consequences!!!!
All in all, the Citadel Azur is a great location to relax and enjoy the sunshine!

Room Tip: All rooms have a sea view - better to seek a quieter area - buildings 5, 6 or 7 - away from social a...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 2, 2012

arrived on 1st december 2012, was so inpressed by the buildings had to wait for our room to be ready as we arrived early, was offered breakfast and told room would take an hour, when we got to the room we could see what had taken the time, we had cake in the shape of love hearts fruit and two swans made from towels with flowers spread over,what a lovely thing to do for your guests will write more towards the end of our stay so far FANTASTIC...

Room Tip: rooms in block 6 are large and double beds
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 30, 2012

wonderful hotel , clean , perfect for honey mooners, relaxing and amazing crystal pure water.
amazing view underneath water, snorkling and diving is amazing. sea coral reefs are colorful.
perfect service and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sutton surrey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2012

returned to this hotel for the second time this year. still excellent, staff friendly, food excellent and the weather fantastic. what more could you wish for. i would thoroughly recommend this hotel to adults but there is very little to keep young children happy.

Room Tip: go to block 5 away from the restaurant etc. very peaceful
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 28, 2012

Great hotel with an amazing view of the red sea. The staff is very friendly. The layout of the hotel is very unique over a down slope of a hill overlooking the red sea, gives every room in the hotel an excellent view. Food is excellent, with variety of options and there is always a local cuisine corner on dinner. The hotel is very quite and peaceful, the lighting at night sheds a peaceful atmosphere over the hole bay area where you can truly relax. Great facilities; gym, pool, kids corner...etc.

This is an expensive hotel, but you get what you pay for.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2012

My wife and I have just returned from our honeymoon in Egypt. For the latter half of our trip we stayed at the the Citadel Azur. The hotel was about half full during our stay and yes it was about 95% Russian guests, with the odd German, Dutch and English couple. However, anyone wanting to travel to the Red Sea don't let the number of Russians put you off. This is an amazing hotel, where you can do as little as you want by one of the 3 pools or 2/3 miles of beach, or participate in one of the many activites that are set up. The food is very good, with a range of resteraunts to chose from. The staff friendly and always helpful, a great stay and we look forward to taking our daughter there in the not so distant future.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Hurghada
#13 Spa Hotel in Hurghada
#14 Top resorts Hotel in Hurghada
#17 On the Beach Hotel in Hurghada
#20 Family Hotel in Hurghada
#20 Romantic Hotel in Hurghada
#22 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadel Azur Resort 4*
Number of rooms: 514
Official Description (provided by the hotel):
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 Km long, 2 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 
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Also Known As:
Citadel Azur Hotel Hurghada

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