I've just returned from an 8-night stay at the Citadel Azur Resort where I spent Christmas with my husband and my Mum - we had a terrific time!
The hotel did an amazing job of ensuring that Christmas was a 'celebration' (the extensive array of decorations, food and entertainment were all excellent!).
Whilst the hotels' lobby, restaurants, pool areas (in fact all common areas) are beautiful, unfortunately in our experience (we had 2 x deluxe rooms in building 6) the rooms are a let-down as they are sparse, basic, cheaply furnished and not very comfortable. E.G. The beds are bricks and the pillows are lumpy foam!!
The hotel staff, at all levels and in all locations in this extensive resort were brilliant - very friendly and highly efficient.
The animation team did a wonderful job of mingling with their guests - providing an atmosphere of fun and laughter (but they were not 'in your face', forcing you into doing anything that you didn't want to do!). Their entertainment shows were varied and very well executed.
On the days between Christmas and New Year (when no specific events were planned), the all-inclusive food was really good - varied (to suit all tastes) and very edible (too much so - especially the cakes and puddings!).
Health and Safety is a concern in some parts of the resort - stairs poorly maintained (with crumbling concrete and no handrails) - best to take the Taf Taf bus around rather than risk falls by walking on uneven surfaces and/or falling down a poorly maintained external staircase.
As the resort is very isolated, there's not much to do other than relax and enjoy all that the hotel has to offer! Be aware that as there is an abundance of flora in the resort (which is lovely), there is also an abundance of mosquitos so take a powerful repellant with you or suffer the consequences!!!!
All in all, the Citadel Azur is a great location to relax and enjoy the sunshine!