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“Great for Relaxation!” 4 of 5 stars
Review of Citadel Azur Resort

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Citadel Azur Resort
4.5 of 5 Resort (All-Inclusive)   |   Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt   |  
Hotel amenities
Ranked #21 of 176 hotels in Hurghada
Cookham, United Kingdom
Top Contributor
192 reviews 192 reviews
26 hotel reviews
Reviews in 64 cities Reviews in 64 cities
123 helpful votes 123 helpful votes
“Great for Relaxation!”
4 of 5 stars Reviewed January 3, 2013

I've just returned from an 8-night stay at the Citadel Azur Resort where I spent Christmas with my husband and my Mum - we had a terrific time!
The hotel did an amazing job of ensuring that Christmas was a 'celebration' (the extensive array of decorations, food and entertainment were all excellent!).
Whilst the hotels' lobby, restaurants, pool areas (in fact all common areas) are beautiful, unfortunately in our experience (we had 2 x deluxe rooms in building 6) the rooms are a let-down as they are sparse, basic, cheaply furnished and not very comfortable. E.G. The beds are bricks and the pillows are lumpy foam!!
The hotel staff, at all levels and in all locations in this extensive resort were brilliant - very friendly and highly efficient.
The animation team did a wonderful job of mingling with their guests - providing an atmosphere of fun and laughter (but they were not 'in your face', forcing you into doing anything that you didn't want to do!). Their entertainment shows were varied and very well executed.
On the days between Christmas and New Year (when no specific events were planned), the all-inclusive food was really good - varied (to suit all tastes) and very edible (too much so - especially the cakes and puddings!).
Health and Safety is a concern in some parts of the resort - stairs poorly maintained (with crumbling concrete and no handrails) - best to take the Taf Taf bus around rather than risk falls by walking on uneven surfaces and/or falling down a poorly maintained external staircase.
As the resort is very isolated, there's not much to do other than relax and enjoy all that the hotel has to offer! Be aware that as there is an abundance of flora in the resort (which is lovely), there is also an abundance of mosquitos so take a powerful repellant with you or suffer the consequences!!!!
All in all, the Citadel Azur is a great location to relax and enjoy the sunshine!

Room Tip: All rooms have a sea view - better to seek a quieter area - buildings 5, 6 or 7 - away from social a...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
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  • Italian first
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  • Russian first
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English first
London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2012

arrived on 1st december 2012, was so inpressed by the buildings had to wait for our room to be ready as we arrived early, was offered breakfast and told room would take an hour, when we got to the room we could see what had taken the time, we had cake in the shape of love hearts fruit and two swans made from towels with flowers spread over,what a lovely thing to do for your guests will write more towards the end of our stay so far FANTASTIC...

Room Tip: rooms in block 6 are large and double beds
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2012

wonderful hotel , clean , perfect for honey mooners, relaxing and amazing crystal pure water.
amazing view underneath water, snorkling and diving is amazing. sea coral reefs are colorful.
perfect service and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sutton surrey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 29, 2012

returned to this hotel for the second time this year. still excellent, staff friendly, food excellent and the weather fantastic. what more could you wish for. i would thoroughly recommend this hotel to adults but there is very little to keep young children happy.

Room Tip: go to block 5 away from the restaurant etc. very peaceful
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 28, 2012

Great hotel with an amazing view of the red sea. The staff is very friendly. The layout of the hotel is very unique over a down slope of a hill overlooking the red sea, gives every room in the hotel an excellent view. Food is excellent, with variety of options and there is always a local cuisine corner on dinner. The hotel is very quite and peaceful, the lighting at night sheds a peaceful atmosphere over the hole bay area where you can truly relax. Great facilities; gym, pool, kids corner...etc.

This is an expensive hotel, but you get what you pay for.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2012

My wife and I have just returned from our honeymoon in Egypt. For the latter half of our trip we stayed at the the Citadel Azur. The hotel was about half full during our stay and yes it was about 95% Russian guests, with the odd German, Dutch and English couple. However, anyone wanting to travel to the Red Sea don't let the number of Russians put you off. This is an amazing hotel, where you can do as little as you want by one of the 3 pools or 2/3 miles of beach, or participate in one of the many activites that are set up. The food is very good, with a range of resteraunts to chose from. The staff friendly and always helpful, a great stay and we look forward to taking our daughter there in the not so distant future.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 28, 2012

Myself and my boyfriend have just come back from the Citadel Azur where we stayed for 10 days. The previous reviews we read were correct - there are not many English guests, and in fact we were told the for our time there, we were the only English! However far from being a negative, the staff treated us impeccably throughout our stay. With the hotel mainly accommodating Russian and German guests, it seemed that being English was something of a novelty for the staff and so our entire experience was made all the more special by the spectacular welcome and consistantly exceptional service we received. The English have a great reputation at the Citadel and the staffs only complaint was that there was not more English visiting - so we urge you to go!

In this hotel there's not 1000's of rooms, but space for 3 beaches, several restaurants, 2 lagoons, multiple pools and a private marina. So in that sense you are always guaranteed a sun lounger at your choice of waterside, a table at dinner, a seat at your favourite bar - it's beyond spacious and with so many staff to look after your every need. Being all inclusive, your drink orders are taken regularly and your 'usuals' quickly memorised.

The constant blue sky, hot temperatures and sheer luxury of the Citadel, meant we really did have the most incredible holiday. Our only negative is that occasionally the Animation team were a little - much. The entertainment at the Ampitheatre is just about bearable, but much more entertaining next to the Marina where you can enjoy a few drinks and a little gentle dance, if that's your style.

We would whole-heartedly recommend visiting Hurghada above Sharm, and staying at the Citadel is an absolute must. We can't wait to return and top up these sun tans.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Citadel Azur Resort

Also Known As:
Citadel Azur Hotel Hurghada
Citadel Azur Hotel
Address: Sahl Hasheesh | P.O.Box 236, Hurghada 1, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Hurghada
#13 Romantic Hotel in Hurghada
#13 On the Beach Hotel in Hurghada
#19 Luxury Hotel in Hurghada
#21 Business Hotel in Hurghada
#30 Family Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Citadel Azur Resort 4.5*
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