Me and my parents stayed at the hotel in November and the weather was much better than we anticipated, +30 every day with low of of around +20 at night. The area is clean, reception impressive, the hotel building is very nicely crafted with the common areas made of natural materials, you won't see any plastic there which is nice. The pools occupy the majority of the territory, one is heated and has jakuzzis in it but they weren't very exciting ones! the other big pool isn't heated and we found it a bit chilly but the pool bar is a nice touch. The water in the pools isn't seawater but the 'normal' one with chlorine, maybe it's typical. The pontoon going into the sea is a good place for enjoying the sea but there aren't many corals left in the area so don't expect much variety underwater.
The room is nice and big enough, the extra bed was a bit short, I think it's intended for children.
We had a problem with the staff in this hotel throughout our stay which shows there definitely an issue to address. Some waiters were quire rude and showed their attitude by pulling a long face and throwing spoons (or omelettes) around. Many staff members were trying to chat me up and made explicit comments. The people trying to sell sea trips and spa treatments were a lot of hassle, we were constantly approached and they didn't seem to get the message.
The clientèle is mainly 40+ German and 30+ Russian with occasional French and other European tourists.
Animation was poor, the shows in the amphitheatre were unprofessional but the singers in the main terrace were all right, they tend to sing 70s and 80s hits if that's your kind of thing, I didn't feel as if the hotel was catering to younger people. There are trips to the nightclub but noone at the reception knew anything about it. Also when I wanted to check the status of my outbound flight they told me to pay 4 euros for 30 min Internet access and check online which I didn't think was very nice. The staff are trying to make an effort but they don't treat you with due respect and it's all a bit fake.
Food was mostly nice and varied, but the Mediterranean and Italian restaurants were the best and the ethniky Asian and Moroccan ones produced some sort of parody on Asian food. Some dishes were the same in all restaurants and desserts were always similar.
Basically, don't expect luxury, no oysters and the like, normal food, nice setting, good to soak up the sun for a few days but not much to do otherwise in the hotel or in the area.
Beach Albatros next door is owned by the same company but is much less exciting looking, so definitely don't bother with that one. The slides of this hotel are available free of charge to Palace residents.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.