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“Nice and superb rest” 5 of 5 stars
Review of Albatros Palace Resort

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Albatros Palace Resort
5.0 of 5 Hotel   |   Safaga Road, Hurghada, Egypt   |  
Hotel amenities
Ranked #33 of 182 Hotels in Hurghada
praha
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Nice and superb rest”
5 of 5 stars Reviewed July 10, 2012 via mobile

I stayed at Albatros Palace in 2011. I had really great week there. All is perfect. i would like to recomend this hotel to everyone

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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514 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Maidstone, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 6, 2012

We went 4th - 18th June 2012. On arrival we were greeted, given a welcome drink whilst we sat on the leather settees in the wonderful foyer. Bags were taken to room and we had a large room easily big enough for 3 adults with a safe and a minibar stocked with bottled water and fizzy drinks. Food was good, barman Emad was a good laugh and extremely efficient. The place was forever being cleaned inc the full length windows. We will be returning next year.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 23, 2012

I have stayed at 3 different Albatros hotels over the last couple of years and they really are great. Once they know you are not Russian you get a good service.The Russians come and go, spend no money and are not polite so if they think you are one of them you get the treatment the Russians supposedly give them. the minute they know you are other than that they are so grateful and cannot do enough to be of service. The food is great in the oriental or non european restaurants and is ok (changed to cater for Russian tastes) in the regular restaurants. The beaches are good, the men non-letching and the facilities spotless. I got an immediate upgrade the minute I arrived. The internet is slow so try to secure a deal for the week. The taxi service is of a good price and the animation teams are great fun and very lively. I will always book albatross when in Hurghada.

Room Tip: Book all inclusive - great deal
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 11, 2012

We stayed at the Albatros Palace during the last week of May 2012.

When arriving at Hurghada Airport you will be presented by a mass of reps trying to lure you to their booth in order to pay the Visa. We booked our transfer with Resort Hoppa and their rep led us to his booth to take £13.00pp for the visa. You must purchase the visa prior to going through passport control.

The transfer from airport was only 15mins. Hotel looks impressive from outside and the same can be said of the hotel lobby/reception. Check in was fairly quick and painless. We had a ground floor garden view room (Room 1306) – which was great for our 6 yr old as she could play on the grass and Camel Statues whilst we were sitting on our balcony.

The room was ok, it was kept very clean. Air Conditioning was good. Towels and beach towels were changed regularly. Bed was comfortable. Bathroom was the main disappointment though it looked really tired and dingy.

Hotel grounds were immaculate and well kept. The various pools were for us the best part of the hotel. We stayed by the kid’s pool mainly and the various slides keep the children occupied. There were plenty of beds available all with umbrellas (you need the shade here with the temperature hitting 40c. We also used the slides at the hotel next door – Albatros Beach. There was another kid’s pool there and 2 adult sized slides which were good. Never really went to the beach but it looked ok. There is a pontoon with some really comfortable banana style loungers. You can snorkel off the pontoon. The sea life was not great. There were lots of different types of fish but not many of them. What didn’t help was the influx of jellyfish!!

As the previous 2 reviewers have stated – the food was the major let done. In small doses it was quite good. There were some stand-out dishes from Asian restaurant. Other than that the food was bland and monotonous. The beer served was Stella (not to be confused with the one we have in Europe). Again, it was ok. The wine & cocktails were not good, better off sticking to spirits and mixers. There is a coffee shop just off the reception though and this served some very good coffee. Worth visiting.

Entertainment in general was poor. Although our little girl loved the Mini-Disco – the animation team were very good with the children and spoke in English/Russian & German. We were the only Brits in the hotel, which meant we were bit of a novelty for the waiters. Which was fine.

We did venture into Hurghada one night to escape the food. We took the hotels suggestion that it was unwise to use the regular taxis as they are 'dangerous'. So we used the hotel's limousine service. It only cost 80EGP (£9.00) return. The Albatros group have lots of hotels in Hurghada and they all park the 'limousines' down some dingy alley outside a shop where clearly they get a kick-back from the owner. This was just off the a road called Sheraton Road. Having been to Sharm a few times we are used to be pestered by shop owners - but this road took it to another level. It was a nightmare. To top it off there were no restaurants along this road and we had to resort to a Burger King!! I felt a but cheated by the hotel as I did tell we wanted shops & restaurants and foolishly I left it in their hands. Apparently the Marina is very nice - I should have done some homework before going.

The hotel claims to be a 5* - there is no way this is true. Comparing it to others we have stayed in Sharm-el-Sheik, it couldn’t be more than a 3*. However, it doesn’t charge 5* rates. So for the money it’s not that bad.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billericay, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 10, 2012

I stayed with family (including a 6 year old) at the Albatros Palace for a week at the end of May/beginning of June. The hotel is a short distance from the airport and looks quite impressive from the road. The good impressions continued when we entered reception - checking-in was easy, we were offered drinks, shown to comfortable seats and asked to complete a short form before being given a map and shown to our room by a porter. So far, so good!

The room itself was not decorated to a 5* standard, although it was comparable to other 5* AIs i've stayed in in Turkey and Cyprus. It was clean, comfortable and had plenty of space with a digital safe, TV and fridge stocked with water and soft drinks. There was a decent sized balcony and the bathroom was also adequate with a full shower and hairdryer. We had paid for a pool view which was worth it as the pool area was great!

The real problem with this hotel which pegs it back to 'average' is the food. This may in part be due to the fact that the hotel clearly caters mainly for German and Russian visitors, however I am not fussy and will happily eat a variety of international foods if they are cooked and presented well. Therein lies the problem...

The hotel boasts several restaurants on its website including Mexican, German, Moroccan, Mediterranean, Asian and Italian however in reality there are two food court areas with communal seating outside/inside serving each 'restaurant' (essentially a small-ish room or buffet station). All the restaurants are self-service buffets which is a shame as if a couple of the restaurants operated table service it may lift the food experience closer to a 4* and beak up the monotony.

All the restaurants seemed to serve the same basic breakfast fare, which got fairly boring after a few days, and none of the hot food was particulary appetising! The breads were good though, as were the pancakes! Lunch was generally okay, with the best meals being found at the Food Court restaurant at the main pool area. Dinner was where it got really monotonous. We found that the Asian restaurant was the best, offering a wider variety of well-cooked dishes, closely followed by the Italian which did decent pizzas/pasta. We did however enjoy the crepe station and the ice creams found during the day in the main pool area - you definitely don't starve at this hotel!

The other area which lets the hotel down is its entertainment and drinks service. The entertainment for children was quite good with a regular mini disco (in English/Russian and German) but the entertainment for the adults was average at best and it was often difficult to find a free table in the main bar area to sit and have a post-dinner drink. That was probably just as well as the drinks (particularly the cocktails) were dire! There is however a nice coffee shop serving coffee and cakes throughout the day and evening and if you stick to basic 'vodka and sprite' type drinks they are fine (and they don't skimp on the measures either!).

The hotel has a pleasant pontoon from which you can dive, or just lounge around in the lazy chairs watching the fish swim by. The beach area isn't anything special but it's easy to do a bit of snorkelling from the pontoon, we saw a few different fish and some coral so good for snorkelling beginners!

Finally, the highlight of the hotel is the pool area. This really was of a high standard with a huge pool area made up ofr 4 or so pools and jacuzzis, carefully sectioned off with pretty landscaping. There was a children's area with small slides (and more of those to be found next door at the Albatros Beach hotel - plus slides for big kids too!) and activities such as water aerobics were held in a pool at the far end of the resort so that the noise didn't travel to the quieter pools closer to reception. Sun loungers were plentiful the majority of the time (despite people reserving their sunloungers before the break of dawn each day!) and the pool was a pleasant temperature providing great respite from the very hot Egypt sun! There was even a pool with a swim-up bar!

In summary, we had a nice time here as the weather was fantastic and the pool area made it easy to enjoy being in the sun, but the food and the lack of decent evening entertainment did let it down a bit. If sunbathing and swimming is your thing though then this hotel will not disappoint!

Room Tip: Pay for pool view, it's worth it!
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billericay, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 5, 2012

Just returned from a week’s stay at the Albatros Palace, and despite there being a number of qualities, I felt the food let the place down.

Despite concerns others have experienced, check-in was a breeze. We were welcomed as we entered, shown to the chairs and asked to complete the necessary paperwork whilst a drink was provided.

The pool-facing room (2143) was midway down the corridor, and just a couple of minutes walk from the reception / restaurant areas. No problems with the room at all, a huge bed along with an extremely adequate air con system meant it was very comfortable. Nice sized bathroom and balcony.

Pool areas were expansive with plenty of sunbeds, and only late in our stay on one occasion did we struggle to find two together. Despite the requests on them not to reserve, everyone did. The pool itself was nice and clean, and despite being cold at times, it was needed to cool down from the 35C+ temperatures.

The beach was ok and the pontoon likewise. We didn’t use it too much, but the facilities are there if that’s your preference.

Entertainment was ‘interesting’, and like many places throughout Europe, it can at times be a little tiresome. Some of the singers I heard would probably have struggled to get past the first round of Egypt’s Got Talent. The kids mini-disco was enjoyed by all the children, and despite us being the only English family there, everything was spoken in English, German & Russian.
After plenty of positives, the thing that let it down for me was the food & drink, and at times the level of service of such. Breakfast was very monotonous, and by the end of the week I was glad it was my last at the hotel.

We ate lunch either at the Food Court (close to the pool) which was generally much nicer than that of the restaurants in the main part of the hotel.

For dinner there were choices of Asian, Mediterranean, Moroccan, German, Italian or Mexican. Whilst on the outside it may seem as though there are six restaurants, they all pretty much inter-connect with one another and the food on offer was a little disappointing to say the least. The service by some of the chefs / waiters was sketchy at best, and on a number of occasions we had to repeatedly request drinks that the waiter had forgotten.

The wifi connection itself seemed to mirror that of the service of the hotel....mixed! It was charged by 1/2 hour / hour / day / week, although after spending a considerable amount of the hour service, only then was I informed of the weekly service. This, along with the prices in the shops beneath the front of the hotel gave the impression I was being taken for a ride with regards to prices. If you want any crisps / sweets / biscuits etc, then use the shops in between the hotel and Albatros Beach next door....similar few items purchased were almost half the price.

Would I go back to this hotel? No. Hurghada wasn’t that appealing, and considering family and friends repeatedly return to Sharm, I think we’ll probably give that a go before writing off Egypt entirely as a future holiday destination.

Room Tip: Most of the rooms appeared to be same size, however our pool-facing room made for a nice view of an...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 29, 2012

We stayed at Albatros Palace for two weeks from 6 April 2012. This hotel is very good and of a very similar standard to Dana Beach (see previous review) where we stayed two years ago.

The reception staff are not very good at this hotel and not at all welcoming (possibly the worst reception staff we have ever experienced!!). We had booked a family room but on arrival we were put in a room that was not really big enough for three people, yet alone two adults and two children! The reception manager tried to blame us for booking the wrong type of room and wanted to charge us 50 euros per night to change. Needless to say we refused to pay any extra and within 24 hours we were moved to the type of room that we had booked. Not very impressive and not the start we had hoped for. However, this was the only bad part of our holiday.

The hotel has six restaurants and there was plenty of variation on the food. It was good to be able to go to a different location each evening rather than sit in the same restaurant night after night. Our kids loved the pizza which you could also get at the Beach Bar at lunchtime. The waiters were very friendly, although a little slow on getting drinks. They do not expect to be tipped but it certainly did help and was much appreciated. The bar staff were fantastic and a real asset to the hotel. (Emad you are a star.). The only exception was the barman at the pool bar who was so slow he almost went backwards! Cracking bloke and very friendly but he would have been better suited to being an entertainer at the kids club!!

The pools are very big, although a little on the cold side. This was not helped as it was quite breezy during much of our stay which made it quite chilly when getting out of the pool. The hotel grounds are immaculate and the staff work tirelessly to maintain the gardens. The pool did require a bit of maintenance on the shallow walk in areas.

The beach is very typical of other beaches we have been to in both Hurghada and Sharm. Not the beautiful white sand that you might hope for but rather gritty. The beach and the pools had plenty of sunbeds though at whatever time of day and there was no need to get up at silly o'clock to reserve beds. There is a small amount of coral off the end of the pier and a few fish. If you have not snorkelled before you will be amazed but regular snorkellers might be a bit disappointed.

The rooms are cleaned everyday and minibar topped up with water and fizzy soft drinks. It is well worth giving the cleaner a tip. The safe is free and big enough for an iPad. Very little space to hang clothes though, especially for a family of four who do not travel light! Aircon was quite effective, although it was not excessively hot in April.

The entertainment was ok and better than some that we have seen. We did go to Fantasia show at sister hotel which was quite good but spoiled by the fact that there was a sandstorm on that particular evening. Half day quad biking was good value (booked with chap in the hotel) and included riding a buggy, and a short camel, donkey and horse ride. We went on a snorkelling trip which made for a good day out. This included going to Paradise Island which was very disappointing and definitely doesn't live up to its name. I can't believe how much rubbish was dumped by the tourists. Shocking!!!

If you go on holiday to meet up with other UK folk, then this place is not for you. There were two other families from UK whilst we were there! This suits us but if you don't like being in a predominantly German and Russian environment, beware. The WiFi is not free and the signal is not very good once you have paid 55 Egyptian pounds for an hour.

All in all this is a very good hotel and, once you get past the unhelpful reception staff, you will have a good time. This might not be a 5 star by UK standards but it compares very well with other properties that we have been to in Egypt. We would definitely recommend Albatros Palace and would like to stay again. However, our philosophy is always to try somewhere else as that is half the fun.

Room Tip: Not worth paying extra for pool view.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albatros Palace Resort

Address: Safaga Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Hurghada
#22 Family Hotel in Hurghada
#25 On the Beach Hotel in Hurghada
#27 Romantic Hotel in Hurghada
#29 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Albatros Palace Resort 5*
Number of rooms: 621
Reservation Options:
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Also Known As:
Albatros Palace Hurghada
Albatros Palace Hotel Hurghada

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