I stayed with family (including a 6 year old) at the Albatros Palace for a week at the end of May/beginning of June. The hotel is a short distance from the airport and looks quite impressive from the road. The good impressions continued when we entered reception - checking-in was easy, we were offered drinks, shown to comfortable seats and asked to complete a short form before being given a map and shown to our room by a porter. So far, so good!
The room itself was not decorated to a 5* standard, although it was comparable to other 5* AIs i've stayed in in Turkey and Cyprus. It was clean, comfortable and had plenty of space with a digital safe, TV and fridge stocked with water and soft drinks. There was a decent sized balcony and the bathroom was also adequate with a full shower and hairdryer. We had paid for a pool view which was worth it as the pool area was great!
The real problem with this hotel which pegs it back to 'average' is the food. This may in part be due to the fact that the hotel clearly caters mainly for German and Russian visitors, however I am not fussy and will happily eat a variety of international foods if they are cooked and presented well. Therein lies the problem...
The hotel boasts several restaurants on its website including Mexican, German, Moroccan, Mediterranean, Asian and Italian however in reality there are two food court areas with communal seating outside/inside serving each 'restaurant' (essentially a small-ish room or buffet station). All the restaurants are self-service buffets which is a shame as if a couple of the restaurants operated table service it may lift the food experience closer to a 4* and beak up the monotony.
All the restaurants seemed to serve the same basic breakfast fare, which got fairly boring after a few days, and none of the hot food was particulary appetising! The breads were good though, as were the pancakes! Lunch was generally okay, with the best meals being found at the Food Court restaurant at the main pool area. Dinner was where it got really monotonous. We found that the Asian restaurant was the best, offering a wider variety of well-cooked dishes, closely followed by the Italian which did decent pizzas/pasta. We did however enjoy the crepe station and the ice creams found during the day in the main pool area - you definitely don't starve at this hotel!
The other area which lets the hotel down is its entertainment and drinks service. The entertainment for children was quite good with a regular mini disco (in English/Russian and German) but the entertainment for the adults was average at best and it was often difficult to find a free table in the main bar area to sit and have a post-dinner drink. That was probably just as well as the drinks (particularly the cocktails) were dire! There is however a nice coffee shop serving coffee and cakes throughout the day and evening and if you stick to basic 'vodka and sprite' type drinks they are fine (and they don't skimp on the measures either!).
The hotel has a pleasant pontoon from which you can dive, or just lounge around in the lazy chairs watching the fish swim by. The beach area isn't anything special but it's easy to do a bit of snorkelling from the pontoon, we saw a few different fish and some coral so good for snorkelling beginners!
Finally, the highlight of the hotel is the pool area. This really was of a high standard with a huge pool area made up ofr 4 or so pools and jacuzzis, carefully sectioned off with pretty landscaping. There was a children's area with small slides (and more of those to be found next door at the Albatros Beach hotel - plus slides for big kids too!) and activities such as water aerobics were held in a pool at the far end of the resort so that the noise didn't travel to the quieter pools closer to reception. Sun loungers were plentiful the majority of the time (despite people reserving their sunloungers before the break of dawn each day!) and the pool was a pleasant temperature providing great respite from the very hot Egypt sun! There was even a pool with a swim-up bar!
In summary, we had a nice time here as the weather was fantastic and the pool area made it easy to enjoy being in the sun, but the food and the lack of decent evening entertainment did let it down a bit. If sunbathing and swimming is your thing though then this hotel will not disappoint!
Pay for pool view, it's worth it!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.