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“Fantastic! Just book it!” 5 of 5 stars
Review of Moevenpick Resort & Spa El Gouna

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Moevenpick Resort & Spa El Gouna
5.0 of 5 Resort   |   Main Street | PO Box 72, El Gouna, Egypt   |  
Hotel amenities
Ranked #4 of 16 hotels in El Gouna
Berkshire UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fantastic! Just book it!”
5 of 5 stars Reviewed July 14, 2010

I have just returned from a stay at the Movenpick and can honestly say that it’s the best resort hotel I’ve ever stayed in. I have stayed in the Hyatt Regency at Sharm el Sheikh (Regency Club room) on 3 occasions and thought that was a great hotel but this beats it by a mile! Not only are the rooms (even the standard ones) much nicer and more luxurious, but the prices in the hotel for food and drink are much more reasonably priced than the Hyatt, where prices seemed excessive.
Yes, there is a refurbishment programme at the Movenpick but I think that most of it is finished and only clusters 6 and 7 have work currently ongoing (July 2010). It really didn’t impact our holiday at all. Occasionally you’d hear some drilling but it never lasted more than a couple of minutes. The resort is big enough to avoid it, although we never felt the need to do so.
We initially had a room in cluster 7 and although this room hadn’t been refurbished it was in a lovely area directly overlooking the lagoon and was spacious, very clean and comfortable, and certainly wouldn’t have warranted the negative comments elsewhere on this site regarding the ‘older’ rooms. After a slight mix-up on check-in (our booking got confused with another family of the same name) the reservations staff went to great lengths to rectify things and, without prompting, offered us one of their refurbished rooms. We moved to cluster 6 and a beautiful room with sea view, fabulous (big) bathroom, flat screen TV, seating area, and really comfortable bed and with huge pillows! I have only one minor criticism of the room – they have hairdryers where you need to keep your finger pressed on the button to switch it on and for us ladies it’s not easy to dry your hair like this, and also when the cord to the dryer is so short that you have to sit almost on top of the dryer to use it.
The resort itself has everything you could possibly want and is large enough that it never feels crowded. It is spread over a 2km stretch of beach and although I believe the hotel was full when we stayed there, none of it felt crowded or busy. The rooms are built in clusters and most of these have either their own pools or lagoon and I think this is one of the benefits of the resort , ie. space! If you don’t want to sit in the main pool area, it is easy to find a quiet place to sit and there are many places you can go where it is virtually deserted if you want total peace and relaxation. There are numerous sun beds throughout the resort – on the beach or lagoons or by the pools – and plenty of opportunities to be active – tennis, squash, gym, wind surfing, kite surfing, diving, bikes, table tennis, spa, hairdresser, and even a library where guests can borrow books and leave theirs for the benefit of others who follow. The grounds are clean and well tended and, for once, even the mosquitoes weren’t a problem .
The food in the main buffet was good – plenty of choice and open long enough that you didn’t have to go in when crowded. We had one breakfast in the main restaurant on our first morning there which did seem a bit crazy as it was packed (around 10am) but after that we found the excellent Il Limone restaurant (cluster 8) and ate there every morning instead. Same food but smaller and much quieter, and a pleasant 5 minute walk along the beach to get there.
The hotel’s best asset though is its staff! Without exception, EVERY member of staff I met was polite, helpful, friendly and all seemed to go ‘that extra mile’. This includes not just restaurant/bar staff, but reception, activity, and housekeeping staff also. Every member of staff took the trouble to say hello whenever you walked past them and what a nice feel it gives to the place!
El Gouna itself is a nice resort with good restaurants in the downtown area and marina where prices are very reasonable. Getting around the resort is easy via either the local tuk tuks (50p per person) or via the hotel’s own bus shuttle which goes to downtown and the marina. This costs 2 UK pounds for the whole week and the ticket can also be used on the boat shuttle which goes from the dive centre at the hotel into the town.
When the refurbishment is completed and all the rooms are to their new standard I defy anyone to complain about this hotel. Rooms, resort, activities, food, staff............. faultless! Loved the place and I'll be going back!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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biella
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 14, 2010

The hotel is perfect, the location great, beautiful rooms completly equiped. The staff is so kind and in particulary Mr.Khaled, assistant front office manager, helped us in any wish.
We could not find a better choice! Hope to come again very soon!

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMElGouna, General Manager at Moevenpick Resort & Spa El Gouna, responded to this review, July 16, 2010
Dear nightsquirrel
Thank you for your review and we were delighted to read that you had very much enjoyed your stay. We are, however, very concerned that you marked your Overall with a 1, whilst the other ratings were all 5. Could you please be kind enough to advise us on this so that we can take any corrective action necessary as we strive to meet the ever increasing demands of our discerning guests.
Once again thank you and we hope it will not be too long before we can welcome you back again
John G C Wood - General Manager
john.wood@moevenpick.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandbach, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2010

A return trip to Moevenpick El Gouna did not disappoint - all of the staff were exemplary in their service and excellent humour, and were a pleasure to be with. Food in the various restaurants was superb, particularly the El Sayadin, and the main buffet restaurant was much improved from previous years with different nationality cuisine of high calibre. Rooms were clean, comfortable, spacious, ideally located overlooking the lagoon & beach, and room service & housekeeping was prompt & efficient. The diving through "Dive Tribe" was well organised and additional wake boarding and other water activities at the local marina were fun and easy to arrange.

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 10, 2010

I spent 2 weeks at the Movenpick and didn't want to return home. The hotel is in a fantastic spot - I have visited other parts of Egypt and El Gouna makes the others seem like very poor relations. My partner and I are real foodies (she runs a farm shop) and we thought the meals we had in the hotel were fantastic but we can't recommend strongly enough to visit the Cevichie restaurant in Downtown (especially if you like steak!!), the food is second to none and with service to match. Don't bother with taxis or tuc tucs get a weeks ticket for the bus from the reception,this covers you for unlimited boat rides around the resort also, and is far cheaper. On the way into Downtown you will see Cheviche on the left. Don't bother visiting the Fish Market restaurant as the food is less than average, the staff are rude (they bring the main course before you finish the starter, then rush you out when you've finished), don't be fooled (as we were) by the crowds of victims that get drawn in! Also worth getting the bus to the marina - luxury yachts and lots of restaurants and bars.

Scuba diving and snorkelling:
The main reason I chose El Gouna was for the scuba diving and the fact that El Gouna is very close to Shaab Abu Nuhas reef strewn with 4 big wrecks. The down side of El Gouna is that there is no shore diving and no decent snorkelling which means that diving is very weather dependant especially if you go in Spring or Autumn when it can get very windy. I tried to contact the Dive Tribe at the hotel before we went to no avail so we dived with TGI Diving based at the Sheraton, this turned out to be much easier as we were picked up from virtually outside our door every morning, The Dive Tribe is situated at the other end of the complex and would have meant a very long walk.

IN SHORT:

- Fantastic hotel in an incredible location.
- Good food all round
- Visit Chevichie in the Downtown area!!
- Unlimited bus and boat travel for next to nothing
- No decent snorkelling unless booked on a boat trip
- Fantastic scuba diving but weather dependant when the seasons change

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cairo, Egypt
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 3, 2010

We are an Egyptian family and we went to Movenpick El Gouna with family (2 children 7 and 5) and a big group of friends all have children same age as ours.

The hotel is huge and very nicely built, and very simply decorated but also elegant.
It's a 5 star hotel. We had never been to El gouna before but all our friends have and all have been to this hotel before that's why they chose it.

El Gouna has 4 hotels rated 5 stars, and this is one of the best.

We chose to stay at one of the newest clusters of the hotel (cluster 8) which has its own 3 big swimming pools: 140 cm deep, 90 cm deep and 35 cm deep. All of which were fantastic.
This cluster is directly on the sea, on the sand actually, has a very nice beach view but the beach is very rocky.
It is nearly isolated from the rest of the hotel but near to the El Gouna Hill Villas, which is a very nice area.
The cluster also has a restaurant where we had our breakfast daily called Il Limoni, which is nice.
It’s a great thing this cluster had everything because the weather there is SO hot you can’t stand it if you had to go form one place to the other.

There are small cars like the golf carts that can take you from place to place but you must order them by phone from reception (free)
The rooms are very nice and big enough. We had 1 king-sized beds and 2 single beds in 1 room!! The bathrooms are very nice and the hotel is very clean.

But let me tell you the main thing about the stay that made our stay great, it's the staff! They are all so so so nice, its amazing. Our cluster is supposed to be a quiet cluster, but can you imagine what 7 kids aged 6-9 would do in a "quiet" cluster? And all of them boys except one girl? AND with the FIFA rush?
Well, there you have it.
However, we didn’t hear one complaint from the staff, not one. Even when we tried to hush the kids, they would say: please leave them, they are only having fun.
Of course I am sure the other guests didn’t share the same feeling :)

The breakfast was as usual with Movenpick very nice although I would say that the items were a bit limited but fresh and always something good to eat. We tried dinner once which was very nice.

We were on BB board but next time we will definitely take the Half board.
We learned later that you can have a half board and All-inclusive, however we thought it was slightly over priced especially the all-inclusive.

Transportation to everywhere in Gouna is very simple. A shuttle bus that takes you everywhere in El Gouna, comes every short while to 2 places in the hotel to pick you up. Day ticket is 5 pounds (less than a $) and week ticket is 20 pounds (about 4 $).

El Gouna restaurants are nice. Although the food isn’t all that great in all places.
There are a few supermarkets but search for Bestway, it has almost everything you may need for your holidays.

You must go on a boat trip around El Gouna, and you must also go to the street carnivals held frequently there. The Marina is also a very nice place you wouldn’t want to miss seeing.

The library is also a place not to be missed because sometimes they have cultural shows in different languages about Egyptian Culture (Culturama).

All in all El Gouna is an experience, a very nice one and I must add that the hotel made it a GREAT experience. We will definitely go again.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 1, 2010

Having been on a diving live-aboard safari boat when the volcano erupted, I was all of a sudden stuck in Egypt, unable to get back to the UK.

I made a call to my long term travel agents, The Holiday Place, and despite not having booked my dive trip with them, they were able to help, despite the vast majority of the hotels in Hurghada being full to over-full!

Within 6 hours of disembarking the boat, The Holiday Place had found a hotel, booked it, arranged a car to transport me, and checked me in at the Moevenpick Resort and Spa in El Gouna, some 25 minutes away.

With so little choice of hotels, I didn't expect much. So much for mis and preconceptions!

El Gouna is simply stunning - I have travelled Egypt extensively, and yet have never come across anywhere like this. Crossed between Dubai(all the affluence and style) and Venice (the lagoons, marinas, waterways and water taxis), this really is a top class private resort. Transport around the resort is on little motor-cycle type taxis that cost about £50p, wherever you go, or by water taxi - a weekly ticket costs about £5per person!

Shops of all types, supermarkets, bowling alleys, go-karting, cinema, paint ball and an international hospital are amongst some of the facilities - the list is endless. The Marina at Abu Tiq (in the centre of the resort) is stunning - luxury yachts, and a dock-side that is full of bars, restaurants and the like make for a very enjoyable evening, and it doesn't break the banks either! £10 per head will get you a good meal, or £25 per head is plenty for a three course meal with a bottle of good wine!

The Hotel itself -a warm welcome (given that most people were stuck in Egypt at the time) was given, and people were taken to their rooms on buggies, or with a porter taking your luggage.

I had a Superior Sea View room, right on the beach, overlooking the sea, and nothing but the sea, with a furnished balcony. Rooms are big, immaculate, well equipped, and with excellent bathrooms too. A safe, TV with international channels, pay per use broadband connection - everything needed, and presented in a stylish fashion. The A/C was welcoming, and a platter of fruit and bottle of water were there, together with a welcome letter, resort brochure and information. I felt like Royalty at this stage, and not the bedraggled, tired and stressed individual without a home or departure date!

I spent a week in this hotel on a B+B basis,although they also do half board and all-inclusive too. I have already booked to return with my family - it is a perfect holiday destination. Families with kids are well catered for - kids clubs, early evening entertainment, quality food (quantity and choice), and even duplex family rooms. Swimming pools are huge, immaculate, and numerous, and although I didn't visit it, I spoke to people who had been to the Spa and they loved it! Squash courts, tennis, gym and the beach complete the picture.

The beach - immense! Clean, uncrowded, and furnished with thatched parasols, windbreaks and cushioned loungers, and never more than a stones' throw form a bar or food station either. The sea is warm, and very shallow for at least 30 metres - mid thigh depth, so safe as it comes!

There are also the lagoons too - perfect for learning to sail, windsurf or kite surf, or just swim, in enclosed waters before watching the experts do it in the sea - a great spectator sport.

Restaurants - Sea food/Steak house on the beach - delicious, and a great setting. Thai - by the main poolside - very good, authentic Thai food, and surprisingly cheap too. Buffet (Breakfast, lunch and dinner too) - nothing better than sitting in the piazza and stretching out your meal for a couple of hours! Again great food,great choice, and great value. And the ice cream parlour? Delicious!

There is loads more to tell - beauty salon, hairdresser, massages, shisha cafe, but the highlights for me were the overall quality feel of this whole resort, and the hotel in particular. Warm, friendly staff, highly visible management who made the effort to greet every customer. Even a daily newspaper cutting distributed in many languages at breakfast, together with the volcano and flight news too - every little detail was taken care of.

The diving was superb too - Matt and Kelly at the hotels dive centre (Emperor Divers, formerly the Dive Tribe) were very accommodating, very professional, and delivered the goods on every dive! Even dolphins on 5 different occasions! With the dive centre being on the beach,underneath the seafood restaurant and bar, there is no need to carry loads of gear to and from your room each time - perfect!

Would I go back here? Yes - I am already booked!
Why? The hotel, food, cleanliness and professionalism is top notch. Facilities are excellent. Diving was great - better imho than Sharm where I have been many times.

And the resort itself - stunning, built around lagoons and waterways, with everything you could ever need. In fact, I could live here, and easily.

Many thanks to The Holiday Place for sourcing this for me in a time of great stress, and many thanks to the hotel and dive centre - I loved it - all of it!

  • Stayed April 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 29, 2010

Have just stayed at the best holiday location I have ever visited. Utterly bowled over. The hotel and its leafy grounds are so vast that, even when near-full, the place is spacious, laid-back and calm. The rooms are in little clusters, with balconies looking out on lagoons or canals or the Red Sea (or all three, like mine).
Thank you Ahmed and co. at the Fisherman’s restaurant on the waterfront for some of the best seafood I’ve ever tasted. And thanks to you guys at the Emperor Dive Tribe alongside. They said I might see dolphins and I ended up snorkelling among 25 or 30, some of them babies. That was worth the holiday alone.
And compared with downtown Sharm, Dahab and Hurghada (other places I’ve stayed) El Gouna is in a different league. It’s so neat and CLEAN! You travel around the town by three-wheeler touk-touk or open-sided bus or by canal boat (for next-to-nothing). If you use them to drift out of the hotel for a lively evening, head for the super-smart marina (and a bar called Papa’s Island, run by a genial Liverpuddlian).
My brief hol was really a dive trip. But I’m returning to the Movenpick next year and am taking my kids. It costs less to stay there than an average tourist hotel in Euro-land but is twice as good.

  • Stayed June 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Moevenpick Resort & Spa El Gouna

Address: Main Street | PO Box 72, El Gouna, Egypt
Location: Egypt > Red Sea and Sinai > El Gouna
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in El Gouna
#2 Luxury Hotel in El Gouna
#2 On the Beach Hotel in El Gouna
#2 Top resorts Hotel in El Gouna
#3 Family Hotel in El Gouna
#3 Romantic Hotel in El Gouna
Price Range (Based on Average Rates): $
Hotel Class:5 star — Moevenpick Resort & Spa El Gouna 5*
Official Description (provided by the hotel):
Nestled on a peninsula with an exclusive beachfront presenting a spectacular view of the Red Sea, the resort offers the ideal surroundings for a perfect stay. The relaxing atmosphere combined with extensive facilities invites you to enjoy your holiday. ... more   less 
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Also Known As:
Moevenpick Resort & Spa El Gouna Hotel El Gouna
Moevenpick Resort And Spa El Gouna
mövenpick El Gouna
Moevenpick Hotel El Gouna

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