Once we arrived at this hotel after having beren asked to pay up front, which is something we had never done before in Eucador, we noticed that the rates for this place were more in tune with a large hotel that had everything to offer, but unfortunately, this place had very little to offer. No wi-fi, no view of the sea , even for the 70$ room rate, which is exceptionally high, considering the other places on the boardwalk that we spent time in after we left this place on the second day of our planned 7 day stay. A room in another building on the other side of the street and with no view whatsoever was just too much of a stretch for us, even though we consider ourselves not very demanding.
The resataurant was poor, service was not a highest priiority, and it seemed rather clear that the owners simply wanted to see the money instead of being sincerely interested by their client's needs. We had to ask for the salt and pepper, for the marmalade, for a plate to put our toast in,for the napkins, etc....
An exception that needs to be mentioned was the gentlemen who served us when we did arrive. I think his name Jerry. Although he did his best to make us feel at home, we personally felt that he was under a lot of pressure and we sincerely hope that he finds his way going forward, because this place did not seem like a very good place to work.
No discounts for longer stays was a turn-off. Also, when we decided to leave, the owner was going to charge us three days when we stayed just two, and 20$ that we overpaid on the deposit was never given back to us when we checked-out.
All in all, when we compare this place to all the other places we have stayed in Ecuador, from Cuenca to Guayaquil to Quito and Manta, this had to be the least comfortable and welcoming, and the rates were simply outrageously out of whack with what was offered. It is clear that if this place does not change its view of how it needs to do business, it will be surpassed by it competitors rather quickly once the word gets out.
- Official Description (provided by the hotel):
- Rates vary depending on the season, days (week days or weekend days), room types, length of stay, amount of rooms required, and guests' age (children policy).In COCOS we have a very cozy and familiar ambiance, that’s the quality that makes us different from the other hotels in Salinas. COCOS it’s managed by the owner and his family and we like to give our guests the best experience they can have during their stay, and we want them to come back and become part of "COCOS FAMILY". ... more less
- Reservation Options:
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- Also Known As:
- Cocos Hotel Ecuador/Salinas