We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel for a landbased galapogos vacation” 4 of 5 stars
Review of Hotel Silberstein

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save Saved
You added Hotel Silberstein to your Saves list
Hotel Silberstein
3.0 of 5 Hotel   |   Av. Charles Darwin y Piqueros, Puerto Ayora, Ecuador   |  
Hotel amenities
Ranked #5 of 13 Hotels in Puerto Ayora
New York, New York, United States
Top Contributor
73 reviews 73 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
54 helpful votes 54 helpful votes
“great hotel for a landbased galapogos vacation”
4 of 5 stars Reviewed March 29, 2013

we used this hotel as our home base for our trip. It was very clean, nice looking, great pool and helpful staff. WE got the full package. I recomend getting a breakfast package but not the full food deal. I missed trying some of the local resturants. The restraunt is Very nice. THe pool is a great treat at the end of the day. the location is perfect. a 5 minute walk to the Dawin Center. You can walk all of the harbor area and back to the hotel in 15 minutes. Note: be ready with some spanish. Ordering food and asking questions will be easier for you if you have some simple knowledge of spanish. You'll be glad of it for your entire journey and the stay at the hotel

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

172 reviews from our community

Traveler rating
    69
    49
    30
    10
    14
See reviews for
27
82
23
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2013

After sailing around the islands of Galapagos it is nice to have a few relaxing days. Hotel Silberstein was the right place for me. Here I found not only a comfortable room, a nice garden with a pool and, most of all, a good restaurant. The staff is very helpful and the manager Jan and his wife Kat seem to be able to organize all the extras you want (including a birthday party).

The hotel is near the Charles Darwin Reserach Centre and Puerto Ayora is right outside the hotel with all the service a rather small city like this can offer..

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montgomery, Alabama
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 28, 2013

My husband and I stumbled upon this fine establishment and had lunch there just prior to leaving on an 8-night cruise. What a blessing that chance encounter turned out to be. The lunch was delicious. Our fish was so fresh and the owner presented as so kind, informative, and interactive. We noted that he was very active during lunch service ensuring that all customers were smiling and well taken care of.

When we returned to Puerto Ayora 8-days later, we had planned to remain on Santa Cruz for a few more nights yet we had not made hotel reservations ahead of time. Though I would not advise rolling the dice as we did and just showing up and hoping Hotel Silberstein has a room available, we were fortunate that they were able to accommodate us for a few nights! (FYI: Although we did not mind because we were so glad they could accommodate us last-minute, we did have to change rooms once because they were booked solid.)

The German-American couple who oversee operations in the hotel and restaurant were a delightful couple who offered useful tips for exploring the island. Because of them, we were able to enjoy an afternoon on an off-the-beaten-path beach and we were also able to visit an interesting little place that makes coffee (Lava Java). This coffee is to die for- organic and hand-picked!! We are still enjoying our Lava Java having brought some back to the states with us.

We would definitely recommend Hotel Silberstein as one of the top choices for moderately priced lodging in Puerto Ayora. The pool is perfect for a quick little dip to cool off and that area is surely a garden oasis. It was a quiet and peaceful place on the main drag in a great part of town near some higher end stores (like Tattoo which sells quality outdoor gear). We had ample hot water and ample internet service- although it must be stated that internet service all over the island (as you can read in other lodging reviews) is not as quick or reliable as it is in the states.

Lunch and dinner in the restaurant were excellent. In fact, not being a big sashimi fan, I must say I was encouraged by the owners to try theirs because the fish is so fresh. I am glad I did because I loved it. We also had sushi at Red Mangrove (which was good) but it did not compare to the meal we enjoyed on our last evening at Hotel Silberstein. All in all, we are just glad to have had the Hotel Silberstein experience while in Puerto Ayora.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed March 20, 2013

My husband and I stayed at Hotel Silberstein for 3 nights. The hotel is basic but charming, with a lovely outdoor restaurant (and indoor) serving fresh heathy food that was aesthetically presented and well prepared.

Our hosts, Jan & Kat, went above and beyond to ensure we enjoyed our time there. In particular, Jan helped us plan a kayaking / hiking / touring / biking adventure around the island, which we thoroughly enjoyed.

If you're looking for a friendly, hospitable place that's well located, we would highly recommend Hotel Silberstein.

Jo-Lynne & Peter

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 13, 2013

My husband and I stayed 4 days/3 nights at this hotel. We had a package that included all meals and day excursions. I first must say that the food at the hotel was phenomenal! We were very impressed! Next, the owner and his wife (I'm forgetting their names!) are super nice and very accommodating. The lobby and outside areas are very nice and enjoyable. The only thing I would say is that the rooms could be updated. You can tell the bathrooms are recently renovated as they are very nice. I feel this is very minor though because everything was exceptional. HIGHLY RECOMMEND! The location is great too!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex County, NJ
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 26, 2012

I stayed at Hotel SIlberstein for my 3-night visit to the Galpagos Islands. I found the location to be great - walking distance to Charles Darwin Station and to "downtown" Puerto Ayora.

First, about the hotel:

The hotel grounds are very pleasant, with the rooms surrounding a small (though large enough) swimming pool and courtyard. My room faced the street, but there is not much noise in Puerto Ayora at night. The room itself was nice - very clean, A/C, king-size bed, desk, and closet. No television, but tha twas fine with me. The bathroom was small but clean. The restaurant/bar at the hotel was very good and reasonably priced. There is also free wifi in the common spaces of the property. I found the staff at the front desk to be very friendly and helpful.

Next, about the town:

I found Puerto Ayoro to be pleasant. Being that is the only real town on Santa Cruz Island, you really have no choice but to stay here. The main street has a ton of souvenir shops and restaurants. I walked around day and night and felt very comfortable. Once you leave the main drag the neighborhoods look to be a bit run-down. The town definitely allows you to feel like you are on an adventure (not your typical Caribbean Island port town - quite a bit rougher around the edges).

And do yourself a favor - ask for direction for the walk through town toTortuga Bay. It is roughly 30 minutes from downtown, but worth every step. This is one of the most beautiful beaches I have ever seen, anywhere in the world.

All in all, I would recommend Hotel Silberstein as a base for seeing the Galapagos Islands.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 30, 2012

I did not stay at the hotel, but the restaurant had such charming ambiance as I passed by, I ventured inside the hotel to look around, and decided to have dinner there in their outdoor garden restaurant. The grounds are just lovely and romantic, covered with flora surrounding a pool privately nestled in a trove of exotic flora. It is on the route to the Charles Darwin Center. Restaurant prices moderate, service attentive, food fresh and good.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Silberstein? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Silberstein

Address: Av. Charles Darwin y Piqueros, Puerto Ayora, Ecuador
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Puerto Ayora
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Silberstein 3*
Number of rooms: 24
Official Description (provided by the hotel):
In 1991 family Silberstein bought the former Residencial Angermeyer from the long Galapagos inhabitants Angermeyer. It was known to be the No.1 destination for information about the Islands. Today it has been rebuilt with all amenities to fulfill the expectations and beyond of our guests from all over the world. Our 24 comfortable rooms are all equipped with individual air condition and have a private bathroom with shower and permanent hot water, heated environmentally friendly by the sun. Our Restaurant offers international food and local specialties prepared by our professional team. For a complete vacation we offer any kind of tours, such as Diving with our attached Dive Center and Daily Tours, as well as airport transfers and in between the different islands. Contact us for more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Despegar.com so you can book your Hotel Silberstein reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Galextur Hotel Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz

Owners: What's your side of the story?

If you own or manage Hotel Silberstein, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.