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“Nice and spacious hotel!” 4 of 5 stars
Review of Casa Natura - Galapagos Hotel

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Casa Natura - Galapagos Hotel
Petrel y Floreana | Barrio el Eden, Puerto Ayora none, Ecuador   |  
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Ranked #6 of 13 Hotels in Puerto Ayora
Quito, Ecuador
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Nice and spacious hotel!”
4 of 5 stars Reviewed April 9, 2013 via mobile

We were given a triple room for a double once we checked in. The room and bathroom were very clean. The bed was big and we even got a little balcony. The location is a bit far from the city center but it is a nice walk. There is also plenty of taxis at 1 dollar each way.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    26
    20
    16
    11
    2
See reviews for
12
32
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Curitiba, PR
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 2, 2013 via mobile

I stayed in the hotel for 2 nights in Santa Cruz and it had it booked as part of a package. The facilities are simple but rooms are clean, have decent a/c and nice breakfast. Location was also nice, a quiet street but not too far from the port and restaurants. The pool was awful and dirty, but on average it's a good option to stay in Santa Cruz.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
85 reviews 85 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 22, 2013

good: A/C worked,
bad: A/C was an old model that didn't have any digital way to adjust the temperature, just a manual nob that was hard to adjust. also it was really high on the ceiling so we had to get a ladder to actually change the temperature (and i'm over 6foot tall) we were in room 10

good: they have a water purifier and they don't mind you filling your water bottle
bad: some of the staff are a bit rude and there were no black out curtains! a hotel should never have white curtains, come on now.

overall this felt like we were in a motel on a trucker route, and lots of tour groups staying here. it is far enough out of town to be an inconvenience, but it gives you a good feel for some of the other local neighborhood aspects of the city.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsylvania
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 12, 2013

While in Santa Cruz we stayed at the Casa Natura, which is changing its name to Galapagos Island Hotel. This is a very well kept hotel. The room we stayed in was spacious and clean. The staff is friendly. They have a nice pool and pool-side bar. I would recommend this hotel to anyone staying in Puerto Ayora.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 4, 2012

This seemed to be a "Motel 6" quality hotel. The room was lit with bare bulbs, had indoor-outdoor carpeting and very cheap linens. Only one nightstand for a queen bed. It was clean but very very basic. We expected more.

The desk staff did not seem very interested in helping the guests. One evening, I let them know (in Spanish) that the drinking water on our floor was empty. The next day, it was still empty.

The breakfast was pretty good and the staff in the breakfast room were very nice.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 21, 2012

My wife and I were searching for a place to stay in this island with the following criterias in mind: walkable distance to the harbor, close to the main eats and near the Turtle Conservatory, had a free breakfast, and not too expensive daily lodging rates (compared to other top hotels in Sta. Cruz.) Casa Natura fit the bill for us and we ended up staying for 5 nights.

The staff they had were very friendly. We also recieved a free upgrade to a larger room. It was massive. They had king size beds and the mattresses were comfortable. It also had a shower and tub bathroom which was of very good size.

For what we had in mind we could not find any faults in this hotel and have no qualms in staying here again if given the chance.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, VA
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 19, 2012

Rooms are very basic, almost like a semi-private room in a hostel. No bar or restaurant. Free breakfast is very nice. There is a small pool but it is not headed. No elevator. It's quite average. If they would add a restaurant, maybe a hot tub, and some amenities to the rooms, it would have potential. My balcony door (to a public balcony) broke a couple of times and my a/c did not work. And the bathroom had the poorest design I'd ever seen (the shower butted up against the sink so there was no where to stand at the sink because the shower curtain was in the way).

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Natura - Galapagos Hotel

Address: Petrel y Floreana | Barrio el Eden, Puerto Ayora none, Ecuador
Phone Number:
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Swimming Pool
Hotel Style:
Ranked #6 of 13 Hotels in Puerto Ayora
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Casa Natura is a new small charming hotel with 11 air-conditioned rooms designed to provide with comfort and leisure for the adventure traveler, including facilities such as pool, bar, breakfast area and different recreational areas. The hotel is located in the residential area of Puerto Ayora, 8-10 minutes away walking distance from the fisherman’s pier and the town’s main promenade where most of the boutiques, restaurants and art galleries are located. ... more   less 
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Also Known As:
Casa Natura - Galapagos Hotel Galapagos Islands/Puerto Ayora, Santa Cruz

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