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“Overprized and unfresh” 1 of 5 stars
Review of Hotel Tortuga Bay

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Hotel Tortuga Bay
Garden S/N y Tomas de Berlanga, Santa Cruz | Av. 10 de Agosto Edif. Torres Doral Of. 001, Puerto Ayora, Ecuador   |  
Hotel amenities
Ranked #6 of 13 Hotels in Puerto Ayora
Shanghai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Overprized and unfresh”
1 of 5 stars Reviewed November 26, 2011

Terrible experience.
Pictures on internet are nice but not reflective reality.
The pool is dirty and you dont even wanna put your toe in there.
Room is unfresh, bathroom have bad smell and is mouldy.
Breakfast restaurant has low standard, but croissant and egg were eatible.
Staff dont speak English.
Way too expensive. Dont book here.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    7
    3
    5
    1
    2
See reviews for
6
3
3
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Ontario
1 review
3 of 5 stars Reviewed April 12, 2009

My 10 year old daughter and I spent two evenings at this hotel. I had booked through the Latin Trail Tours and asked for a hotel in the $75-$100 range. I was charged $90/night for a room with two single beds, which in comparison to other hotels I stayed in on the Galapagos Islands was way too much. The staff of the hotel could not speak any English, so I could not ask them what the regular cost of the hotel was.

The hotel was very basic, but clean. Breakfast was included, and consisted of croissants, jam, juice, coffee and hot chocolate for my daughter.

I would recommend this hotel if you are looking for a simple, low cost place to stay, but I would not recommend booking it through Latin Tours.....

  • Stayed January 2008, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed October 6, 2008

This Hotel was booked by a tour Operator called World Trails, LLC, also known as Latin Trails, and also known as Galapagos Cruises. The hotes was suppose to be at least a 3 star hotel, and this one is less than a 2 star. English is not spoken at the hotel, or on the tours that the hotel offers, or should I say it was not spoken on any of my tours or at the hotel desk. The rooms are reasonably clean, and the beds are reasonably comfortable. My room came with 3 meals that were well balanced, and portion controlled. It is located about 6 blocks from the Charles Darwin Interpretation Center, and 3 blocks from Chrles Darwin avenue, and the port which has most of the retail establishments. The people were friendly and tried to be helpful, but not speaking English makes it hard for a person that speaks only a little Spanish. If you want a low price hotel, and understand Spanish, this would be an OK place to stay.

  • Liked — Location
  • Disliked — English not spoken in hotel or on tours offered, even though I paid for English tours
  • Stayed September 2008
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tortuga Bay

Address: Garden S/N y Tomas de Berlanga, Santa Cruz | Av. 10 de Agosto Edif. Torres Doral Of. 001, Puerto Ayora, Ecuador
Location: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Puerto Ayora
Price Range (Based on Average Rates): $$
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Tortuga Bay Galapagos Islands/Puerto Ayora, Santa Cruz

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