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“Terrible facilities” 1 of 5 stars
Review of Hotel Crossman

Hotel Crossman
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Hotel Crossman
Juan Montalvo y Charles Binford | Barrio Las Ninfas, 00593, Ecuador   |  
Hotel amenities
Ranked #10 of 17 Hotels in Santa Cruz
Warsaw, Poland
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“Terrible facilities”
1 of 5 stars Reviewed June 19, 2012

The moment we entered the hostel we had bad feelings, which were only reinforced during the upcoming minutes. We were supposed to have breakfast in the hotel, but arrived from another island 15 minutes too late to get served, as they finished serving breakfast at 8 am. Staff did not even bother to lift from the table to speak to us. The room was not ready. I asked to use the toilet. It is a shared one, but with no washbasin - no chance to wash your hands. I peeked at one pf the rooms on ground floor - bunk beds etc. It looked to be housing 8-10 persons. The public areas - nothing like in the pictures. The refrigerator in the eating area is grotty and secured with a massive chain. The tables are tacky plastic ones - no sight of tablecloth. Everything looked seriously worn out and dirty. The meeting area in the pics shown with comfortable sofas and cushions in fact just feature all sorts of wooden, mixed tables and chairs. Furthermore - note the pics do not show any surroundings - just the building adorned with flowers. You will find a noisy school just accross the street, and the rest of the neighbourhood is simply dismaying...We were offered a room that was very dark - no window, but with water leaking through the ceiling in several places, plaster falling off the ceiling, strong smell of mustiness spreading accross. We passed on this one. Our recommendation is - stay away.

  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    5
    9
    3
    1
    2
See reviews for
7
4
4
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Rye, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2012

I recently brought a group of 12 VolunTravel volunteers to the Crossman Hotel while working with a wonderful non-profit in the Galapagos called, Galapagos ICE. The hotel was clean and welcoming, and the staff were friendly and helpful. My volunteers thoroughly enjoyed our experience there and I'd recommend it for others.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2012 via mobile

Good place in Santa Cruz, the staff and owner are very friendly, and if you have a chance to talk to them you will learn a lot from this place. Highly recommended!

  • Stayed March 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Crossman

Address: Juan Montalvo y Charles Binford | Barrio Las Ninfas, 00593, Ecuador
Location: Ecuador > Galapagos Islands > Santa Cruz
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Number of rooms: 9
Reservation Options:
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Also Known As:
Hotel Crossman Galapagos Islands/Santa Cruz, Ecuador

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