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“Rude Rude Rude” 1 of 5 stars
Review of Orca

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Orca
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2.0 of 5 Hotel   |   Av. Charles Darwin, San Cristobal, Galapagos Islands,, Ecuador   |  
Hotel amenities
Ranked #4 of 5 Hotels in San Cristobal
Houston, Texas
1 review
2 helpful votes 2 helpful votes
“Rude Rude Rude”
1 of 5 stars Reviewed December 13, 2010

Hung up on me on the phone, after telling me I was calling too late. Since when does a hotel desk have hours? If you answer the phone, that means you're still available for service. I live in Ecuador and understand that the service standard is different than in the US, but you should never hang up on someone. Unacceptable.

  • Stayed December 2010, traveled with friends
    • 1 of 5 stars Service
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Rating summary
  • Service
    1 of 5 stars
  • Value
    1 of 5 stars
Date | Rating
  • English first
  • Any
English first
San Diego
Top Contributor
67 reviews 67 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed October 23, 2008

We booked 2 rooms 2 years ago, and they cancelled our rooms a WEEK before our departure date. AND nobody speaks English there. (We ended up at the B&B Casablanca, and we had a great time there, we do highly recommend the Casablanca, friendly people and great location).

  • Liked — Nothing
  • Disliked — they do not care
  • Stayed October 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Orca

Address: Av. Charles Darwin, San Cristobal, Galapagos Islands,, Ecuador
Location: Ecuador > Galapagos Islands > San Cristobal
Hotel Style:
Ranked #4 of 5 Hotels in San Cristobal
Hotel Class:2 star — Orca 2*
Number of rooms: 125
Also Known As:
Orca San Cristobal, Galapagos Islands, Ecuador

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