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“Internet not good, easy walk to bus, generally acceptable” 3 of 5 stars
Review of Grand Hotel Bonavia

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Grand Hotel Bonavia
4.0 of 5 Hotel   |   Dolac 4, Rijeka 51000, Croatia   |  
Hotel amenities
Ranked #2 of 4 Hotels in Rijeka
New York City, New York
Top Contributor
201 reviews 201 reviews
51 hotel reviews
Reviews in 70 cities Reviews in 70 cities
141 helpful votes 141 helpful votes
“Internet not good, easy walk to bus, generally acceptable”
3 of 5 stars Reviewed August 16, 2013 via mobile

The best thing about the hotel is the location in center of town. Also staff gave good recomendation for local non-touristy recommendation which was 10 minutes away by taxi which sort of negated location benefits. They said nearby restaurants didn't have as fresh local fish.

Rooms were fine as was breakfast.

Big problem I had was with Internet and I have started marking large business hotels down a category if Internet was not acceptable.

Stayed July 2013
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101 reviews from our community

Traveler rating
    29
    44
    25
    2
    1
See reviews for
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 10, 2013

I absolutely hated this hotel. I had stayed here a few years prior, and it was excellent. Not sure what happened. The lights outside don't work, the reception had one man who had to do practically everything for us. The elevators have a strange smell, and are deathly hot compared to the lobby and hallways. The bathroom was awful. I'm quite used to average soaps and shampoos given at hotels, but these were beyond awful. I had to go buy my own. The soap is powdery and useless. The shower door leaks water all over the floor if water happens to run down it. The tub is slightly clogged as well. There is no exhaust, and the flush doesn't work too well. There is no robe or complimentary slippers. The room also has no kettle or iron. The fridge door was broken, and it nearly came off all the way. The cooling was despicable. We were still sweating despite it being on the lowest temperature. The rug looks dirty and gross. The television remote control doesn't work even at the best of times. The beds are average. We asked for two empty mugs and the room service charge was 30 kn. Unbelievable. The only redeemable quality about this hotel is the location and the friendly staff. For how much the rooms cost, I expected a great deal more. I'm not sure how a hotel that used to be extremely amazing turned to this. I recommend Hotel Jadran instead.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

A very metropolitan hotel in the very heart of town, although the decor was very antique and old fashioned (a positive thing). The staff was exceptionally friendly and attentive, and the price is acceptable for this level of service, as well as the location of the hotel itself. The sweets in the cake shop are very, very good, and to sit on the terrace at night is a lovely experience.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Orange County, CA
Top Contributor
130 reviews 130 reviews
48 hotel reviews
Reviews in 76 cities Reviews in 76 cities
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed May 22, 2013

This hotel is right in the center of town, right near the bus station and all the walking streets. We loved that part of it, as well as the good service we got. Rooms are just okay and it's questionable whether they're worth paying $165 for, as I did, though there are few alternatives.

But what really got me was dinner. My wife ordered the first fish selection, as well as a soup. They charged her for the fish, and separately for the few vegetables that they had added to decorate the plate. They added a cover charge, which she also had not expected. By the time they got done, her $20 meal was $30!

So, though the service was excellent, I'd pass. Lots of nice restaurants in the area where you can eat well for far less.

Room Tip: Be sure your room is not overlooking the big stairs on the right side of the hotel. The clerk told...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rijeka, Croatia
Top Contributor
194 reviews 194 reviews
54 hotel reviews
Reviews in 68 cities Reviews in 68 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed May 10, 2013 via mobile

Well Rijeka is not a tourist location and the hotel offers a great deal in this perspective. Very very nice hotel and spend time there if there is something you have to do in Rijeka. Nice service great breakfast.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abu Dhabi, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 4, 2013

Very decent hotel in the very center of the city with a very long tradition!
Renovated recently, rooms are spaceous and furnished elegantly, bathrooms are quite big and extremelly clean, atmosphere is very cozy and staff very co-operative and friendly. The breakfast could be more generous and spa could be slightly bigger and better equiped.
But overall very good experience and I can higly recomend it for short vacations.

Room Tip: Always ask for the corner room, those are bigger with much better view! And higher floors!
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jeddah, Saudi Arabia
Top Contributor
56 reviews 56 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 15, 2012

I was there attending a conference and despite all the stress that someone could have in such travels I had the best time relaxing at the end of each day during the conference period, weather in their comfortable and quite rooms or in their high class spa!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Bonavia

Address: Dolac 4, Rijeka 51000, Croatia
Location: Croatia > Primorje-Gorski Kotar County > Rijeka
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Room Service
Hotel Style:
Ranked #2 of 4 Hotels in Rijeka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Bonavia 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Grand Hotel Rijeka

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