We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Helpfull Staff, Good breakfast 30 day visit” 3 of 5 stars
Review of Novotel Abidjan

Save Saved
You added Novotel Abidjan to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel Abidjan
4.0 of 5 Hotel   |   10 Avenue du General de Gaulle | 01 BP 3718, Abidjan 3718, Cote d'Ivoire   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Accor weekend offer
Ranked #11 of 17 hotels in Abidjan
Toronto, Canada
1 review
“Helpfull Staff, Good breakfast 30 day visit”
3 of 5 stars Reviewed October 25, 2013

Was on a work trip with my wife. It was a safe place for my wife to be during my work hours. The staff was friendly and helpful. The breakfast buffet served with fresh fruit and fresh fruit juices, were nice. It has a small gym and a good swimming pool. Try to get a upper floor room on the side that is not facing the road. The side facing the road gets very noisy with traffic during the nights especially on Thursdays and Fridays. Good room service. Wi-Fi access is poor and does not work properly on most days. Bring or ask for a Ethernet cable from the front desk as the data port in the room works better that the Wi-Fi. Don't expect speeds of more than 500Kbps at most times. Hot water is good at most times except late at night. LED TV with a fair selection of English channels, most channels are French.The rooms are older rooms the carpets are worn out and dated.

Room Tip: Try to get a upper floor room on the side that is not facing the road. The side facing the road gets...
See more room tips
  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

157 people have reviewed this hotel

Traveler rating
    5
    42
    58
    33
    19
See reviews for
1
3
13
142
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Alexandria, Egypt
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 10, 2013

With a disastrous Internet access, i was very uncomfortable at the hotel. They have a lovely swimming pool. I loved the food only once, other than this it was just good. TV has 30 channels which is not bad.
My AC NEVER worked even when i asked for a repair. It is ALWAYS over booked but next time I come to Abidjan i will go to another hotel for sure

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairhope, Alabama
Top Contributor
72 reviews 72 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed September 4, 2013

Novotel is not the JW Marriott, but this hotel is just too worn and weary to bother with again. Thin towels, stained carpets, not a decent stay. Breakfast in the morning is VERY expensive. Service is good and the staff is very helpful and pleasant, but it can not overcome the condition of the hotel itself

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indore, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 16, 2013

I had a great time in the hotel. Food was nice and very nice hotel in a very safe Location.
View was nice from the hotel and was like the best location. very good for business Travelers.
Staff was Nice and helping.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nice, France
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 1, 2013

I spent a couple of nights at the Novotel Abidjan and it was a very average experience.
My non-smoking room on the third floor clearly smelt of cigarettes and in spite of the non-smoking sign on the door, it had an ashtray and matches in it, clearly provided by Novotel! When I asked reception to change for a "real" non-smoking room, I was quickly dismissed by being told my room already was a non-smoking room! Eventually I got transferred to the 4th floor and that was better.
The room was clean on the surface but if you look close, you will find dust in all corners, on picture frames, inside lamps etc. Thankfully the bed and sheets were clean.
The food at the restaurant was very bland, I really didn't enjoy anything I ate. You are much better off eating outside the hotel and you will do so for a fraction of the price and get a much better meal!
My visit was during Ramadan and one detail that I noticed was that the hotel didn't adapt to the locals and guests who were fasting. Dinner starts at 7pm at Novotel when the fast breaking time was 6.35pm. I chatted to guests from Egypt and Lebanon when I was there, and there were sitting downstairs for half an hour after a full day's work, waiting for the staff to open the buffet to be able to break their fast! Given this is a country with a high Muslim population which has all Muslim holidays as official Public holidays and where many companies adapt their working hours for their staff during Ramadan, offering dinner half an hour earlier from a big chain like Novotel would at least show more respect and greater cultural sensitivity for its local and travelling Muslim guests. I stayed in Ivory Coast for 10 days in total, 2 days in Novotel and 8 days elsewhere, and the other hotels I have been to all had an earlier dinner time for any fasting clients. A detail for some, but something that makes a big difference for me: if you are in the tourism and travel business, your first priority should be your guests' needs, whatever their culture and needs.

  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo, Finland
Top Contributor
56 reviews 56 reviews
45 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 27, 2013

The breakfast buffet at the Novotel Abidjan is simply put amazing. Great presentation, lots of variety and very nice patisseries. Fresh fruits, juices and much more. I really enjoyed it.

The hotel is nice and clean however the rooms could do with a little revamping. Staff is friendly. I almost had a very nice stay without to much complaining until the check out experience...

What a drama...spend over 40min at reception to try and check out. The courtesy airport bus even had to wait to allow all the guest who needed to go to check out. total confusion at reception, very rude lady handling 3 different guest and the phone at the same time. totally stressed. No back up for 20min and even then the reception staff was very short. Wrong billing with 4 mistakes took another 10min to sort out and even then they tried to double charge me...No smile, stress and not the kind of ending I had in mind for my stay.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Novotel Abidjan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Abidjan

Address: 10 Avenue du General de Gaulle | 01 BP 3718, Abidjan 3718, Cote d'Ivoire
Phone Number:
Location: Cote d'Ivoire > Lagunes Region > Abidjan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 17 hotels in Abidjan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Abidjan 4*
Official Description (provided by the hotel):
The Novotel Abidjan is a 4 star hotel located alongside the Ebrie Lagoon right in the heart of the business district of Abidjan, which is known as the Plateau. The hotel features 176 rooms, 20 apartments, a restaurant, a bar, a business centre, seven conference rooms for meetings and seminars, a car park and an outdoor swimming pool. This 4 star hotel is equally suited to a business trip or a holiday in Abidjan. The hotel provides a free transfer service to the airport, 15 km away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, ACCOR, Booking.com, Expedia, Tingo, BookingOdigeoWL, Despegar.com and Venere so you can book your Novotel Abidjan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Abidjan Novotel
Novotel Abidjan Africa

Owners: What's your side of the story?

If you own or manage Novotel Abidjan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.