I had the misfortune of staying at the Tropicana last night for a business meeting in Atlantic City.
This hotel is ludicrous: terribly understaffed, shabbily-kept, pathetic amenities (they charge for the pool and fitness room which are only open 8 am-8 pm; they charge for parking) and a general feeling of crappy customer service.
Also, unless you just LOVE the idea of wandering around trying to find the hotel lobby, the parking elevators, your room or anything aside from shops and the casino, this is NOT anywhere you want to stay. The signage in the place is inadequate. There is not enough staff to offer direction.
Now, the room: it didn't feel fresh or clean. One of the phones was broken. I had to call to get the free wireless up and running. The television was circa 1985.
It could have been worse, of course. Everything could always be worse. What is obvious to me, as a seasoned traveler, is that the management of the Tropicana is cynical, packing in guests as if they are all drunken gamblers who just need a place to sleep off the hangover and hoping that no one is sober enough to notice that the hotel doesn't give a damn about its guests.
- Official Description (provided by the hotel):
- Whether you prefer the peaceful serenity of an oceanfront view or the sheer excitement of hitting that winning number, a world-class experience awaits you at the Tropicana, Atlantic Citys entertainment destination. Known for the Luckiest Casino according to Casino Player Magazine, the Tropicana definitely delivers in gaming excitement. The hotels recent expansion includes more than 500 new luxury rooms and suites for a total of more than 2,100making the Tropicana New Jerseys largest hotel. ... more less
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- Also Known As:
- Tropicana Hotel Atlantic City
- Resort Atlantic City
- Tropicana Resort Atlantic City
- Tropicana Atlantic City
- Atlantic City Tropicana