Mr. Trump sir, you should be ashamed of yourself !
IF what an employee of Atlantic City's Trump Plaza told my wife is true and Donald Trump actually sold this property some time ago (for less $$ than any AC hotel EVER?), then DOUBLE shame on you Mr. Trump, for allowing your name to be associated with something so far below your own lofty standards and expectations.
Our TP adventure began when the Missus and I, along with another couple, decided to make our final road trip of "Summer 2013" a short visit to post-Hurricane Sandy AC.
We had stayed at the Trump Plaza some years ago and were satisfied enough with those accomodations that even though alarmed, we weren't scared away by the many negative Trip Advisor reviews that had been posted in the interim period since our last stay. After all, there were positive reviews too...right? Lesson learned: we should have lent more credence to those warnings!
The first clue came when we checked in and asked for our reservation-requested east tower room. The female desk clerk stated she had nothing available (on Thursday, early? Really?), but she would gladly upgrade us (naturally) to a "very nice room" in the other tower....with an ocean view to boot ! Thank you very much, have a great stay, here are your keys and off you go now !!!
Twenty-plus floors up and five short steps off the dirty elevator later we open the door(s) and . . . Hmmm...smells musty in here, get the disinfectant spray out, hey, the floor of the bathtub is chipped, there's a well used rubber mat rolled up in the center of the tub and no indication that the toilet has been cleaned or sanitized....tile on the floor's a bit sticky...
OK...well at least we've got a great view of the ocean (drapes are now drawn open), hey! - the windows (in both rooms) are SO dirty that you can't even SEE the ocean and the outer pane in our friend's room is leaking through the exterior seam! The TV remote works, but you have to be on a certain azimuth with the set and press hard enough to hand launch a Minuteman missile if you expect the channels to change.
Since we were only staying 2 nights and would be spending limited time in the room, we made a second mistake and didn't demand to be moved (we should have)...we simply tolerated the late night voices of the elevator to's and fro's, the dingy, dirty windows and the messy floor of the main observation elevator, the sauna-like atmosphere of Starbucks without any working air conditioning, general lack of cleanliness and disrepair, duct tape on carpets, poor service by some folks who just didn't seem to care, only one (1) cashier window open on a Saturday afternoon in the casino. Both rooms and the overall property are truly tired and in need of attention....I think you get what I'm saying here. Rated TP for TRUMP = POOR !
Did I mention the scurrying roach-like insect I assassinated on the wall adjacent to the closet safe? The wife LOVED that one!
To my fellow travelers, I would humbly offer these perspectives: (1) I sincerely hope the positive reviews that this property receives are legitimate and not penned by management or solicited "friends" of Trump Plaza AC. In all fairness, we obviously didn't see every room in the place, but what we DID see was enough for us: WE ARE FOREVER DONE HERE. (2) Take these TripAdvisor complaints seriously enough to check things out to your satisfaction and (3) DEMAND righteous changes be made on your behalf if you find they are NOT. (4) Spread the word. The bottom line is that it's your money and you deserve to be treated like you've EARNED IT !
Memo to Mr. Trump . . . Dear Donald, your excellent standards and good reputation would be well served by you and someone you love spending a few nights as John & Jane Doe guests at the Trump Plaza, Atlantic City, NJ.
Finally, speaking for myself, my wife, my friends and anyone else who may have endured an experience similar to ours, I'm very sorry to say that . . . YOU Sir, are fired !
JandAC - Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.