The casino which was inhabited by hundreds maybe even thousands was very clean. However, the room left a lot to be desired.
We arrived at the hotel on Friday, September 25. While check-in went smoothly... the trip turned out to be quite a gamble.
Upon arriving to the 16th floor of the Marina Towers we were greeted by filthy carpets and room service trays along the hallways. The seating area near the elevator was filthy and remained that way the entire weekend... the seat was greasy and covered with food... the same food all weekend.
The room was quite a disappointment. The first thing we noticed was the half made beds... no mattress covers, only a white flat sheet thrown over the mattress and it wasn't even tucked under. There was a thin white comforter thrown over the thread bare sheet. No appealing comforter. No blankets. Nothing fancy. We made numerous requests for blankets and extra pillows as there were only 2 flat pillows on each bed.
There was blankets of dust on the curtains, lamp shades and behind the beds. The floors in the rooms resembled hard wood, however they were deeply scratched and extremely dusty.
The walls were stained with God knows what. Let's change the subject!
As for the bathroom... it was fairly decent with an exception of the peeling wallpaper under the sink and the sinks were much to small for the water fixtures... water splashed out of the sink and soaked the counters and you if you weren't careful. There was also an issue of hair in the washcloths!?
All of the restaurants we visited (Reflections and the Waterfront Buffet) were delicious! Clean and well managed.
I would not recomment this hotel to anyone, nor would I consider returning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.