Pillows were way too small, almost ridiculously small. Cont brkfast selection was so so. The hotel location was fine for me, so clo se to the boardwalk, but im not sure a family would be that comfortable walking the street. Girl behind counter in the morning was very nice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 28, 2013
Dear Guest
Thank you for taking the time out of your schedule to complete our Guest review. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
In an effort to compensate you for your experience, we would like to provide you with a 10% discount during your next stay. When calling to make the reservation, please ask for me and I will personally assist you.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
If I can provide any assistance, don't hesitate to contact me directly at 609-344-8956.
Sincerely
Kevin Kapasiawala
Super 8 Atlantic City NJ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.