I have written many reviews for Trip Advisor and I always research my vacations by reading what other travellers are saying. I researched this place a little longer,as the reviews were so mixed. However,they mostly were folks who took exception to all the rules and notices on the walls. I have no issue with my deposit being taken out before I arrive(not unusual), I have no issue with a warning about too many people in a room(not unusual) I have no issue with a "noise" restriction(not unusual) Yes,there are a lot of rules...but I liked that. Rules usually begin because of issues that happen. I felt the hotel was being pro-active and that gave me a sense of confidence that this would not be a "party-house" type of atmosphere for my holiday.
People really need to understand there is the hotel side(Atlantic Palace Suites) and there is a condo side(Blue Green) Now that I have been,I see that the reviews are not always talking about the correct section.
For the hotel,you come in the front door and DO NOT go to the front desk on the left(that is the Blue Green condo) You go down the hall and there is a small office on the right,by the restaurant. The Security gentleman kindly walked me down and showed me exactly where it was. Check In was quick and easy...very friendly and helpful.He went through the bill and gave me copies of everything.There is a CASH key deposit,but I knew beforehand when I reserved here. You get the cash back when you check out.
You then go to the Security desk and get your FREE parking pass (YES, it is free for the hotel) It must be the condo folks who are complaining that they had to pay.
Yes, there is a low overhead,but we had no problem finding a spot and there was no issue parking(we didnt find it too tight) The first level is for handicapped parking.We were there 4 days and never a problem.
The elevator wasn't too slow..just the normal for a high rise hotel. The halls were showing their age a little,but not unlike many hotels we have stayed in.
Walking into our room on the 21st floor took our breath away. All you see is ocean. The windows are the full expanse of the room...STUNNING!!! You look down and you see the boardwalk. At night,it is so pretty to see all the casino lights. Hated leaving our room-probably the most breathtaking view of any hotel we have stayed in!
The room was exactly as we expected,a studio with all the ammenities we needed. Loved the kitchenette, as we were able to have breakfast every morning,to save on expenses.We sat in front of the massive window each day with our morning coffee.Full size fridge.
The bathroom was very nice with jetted tub,lots of hot water.Towells changed daily.
The bed was comfortable,pillows great,black out shades on the windows made for a good sleep...no noise ever.
There are laundry facilities on several floor,which we utilized on our last day.
The front desk staff(even the staff on the condo-side) were very helpful with all our questions and asking for directions.
We could not get into our room one night(problem with the bolt mechanism) and it was dealt with immediately by the manager,maintenance and security. All were apologetic for the problem and fixed it quickly.
We would absolutely return,as it was a perfect 4 day stay.(We never smelled anything in the lobby???) It is right on the boardwalk and in the middle of everything. You use the back door and it lets you out right onto the boardwalk. After 11 PM,you just have to walk to the front door-no big deal.
Loved this place!!!
High up and facing the ocean...stunning view!!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.