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Showboat Casino Hotel: Traveler Reviews

3.5 of 5
801 Boardwalk, Atlantic City, NJ 08401
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Showboat Casino Hotel
Ranked #15 of 60 hotels in Atlantic City
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1,056 reviews from our community

Traveler rating
    166
    315
    285
    136
    154
See reviews for
Families
162
 
Couples
446
 
Solo
67
 
Business
27
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Brooklyn, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Service was horrible.”
3 of 5 stars Reviewed March 5, 2013

When we arrived for check in, there was no room available. We waited for about 20 minutes and received our keys. However, it was not the room I paid for. I paid for a premium. After notifying the front desk, they said ok come back down. We came back downstairs and had to wait for 2, i repeat 2 hours for a room to become available. They didnt even offer to hold our bags or anything. Then after all that-it was still the wrong room. Double beds!! It was for my husband and I. I was so disappointed and tired of dragging our bags around that I just settled in the end. The staff and management although not rude was just not accommodating at all.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Danielle W about Showboat Casino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Top Contributor
71 reviews 71 reviews
4 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
“Ahhhhh, the smell of the ocean”
5 of 5 stars Reviewed March 5, 2013

This place is great. Not the newest or the most beautiful hotel in A?C, but they treat you right.
The room was fantastic
.... 18th floor with a great view of the ocean, spotlessly clean and quiet, didn't so much as hear traffic or horn blowing.
They accommodated all our needs and requests including the ocean view even at the promo price that frankly, was less than the Holliday Inn X more than 10 miles from the water.
We never get tired of walking the boards and even rode the push push cart . this guy pushed us from the ocean one mall back to Showboat protecting us from the cold late night wind and only charged us 10 bucks.
Cant wait to come back. By the way, we own a vacation home 20iles south but come to the SB to stay while its closed up for the winter

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by ROKLEN for Atlantic City
Ask ROKLEN about Showboat Casino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia, United States
1 review
“Clean and Friendly”
4 of 5 stars Reviewed March 3, 2013

I went there for a concert at the House of Blues which is attached to the hotel. I got a real good rate in the middle of the week. We stayed in the older Bourbon tower. The room was VERY clean. The casino was bright and clean and the staff was very friendly. It is also right next door to the newest Hotel and Casino called The Revel. A really classy Vegas style casino with a Burlesque Lounge. The only thing critical I would have to say about the stay is every time someone flushed a toilet in any rooms above us you could hear it.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Erik H about Showboat Casino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Nice hotel for the money”
3 of 5 stars Reviewed March 1, 2013

I stayed at hotel in the north tower in a smokeing room it was ok needs remodleing but for the price not bad a for a night getaway i would not stay next time in the north tower maybe anther tower we used the pool and steam room very clean.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask shyboy32 about Showboat Casino Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Good hotel, slow check in”
3 of 5 stars Reviewed February 25, 2013

The Showboat is a good hotel. It is at the far end of the boardwalk, so a far walk to get down to the other hotels and activities.

Couple of issues: check in is very slow and there is a windown of check in from 4 PM to 8 PM and no guarantee you will have a room if you arrive after 8 PM. We have an event to attend, so had to hurry back to make it b 8 PM. We tried checking in at 3 PM, but the line was so long and there were few people at the desk. Not sure what happens after 8 PM, do they give your room away to someone else and charge you for a "no show", if yes, that is a scam.

Parking is $10.00, which has always been an issue. The whole AC taxes, fees and parking make it so much more expensive to go there for 1 or 2 nights. No wonder why they are failing. Get rid of all this stuff and make it easy for people to come down and actually pay the rate they think they are getting.

Overall the hotel is very clean and nice; beds were just too soft for me and though clean, could have been better. Not sure if I would stay again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 9 more reviews by ChrisFabrycki for Atlantic City
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Additional Information about Showboat Casino Hotel

Also Known As:
Showboat Hotel
Showboat Atlantic City
Harrahs Showboat Hotel Casino
Showboat Hotel Atlantic City
Address: 801 Boardwalk, Atlantic City, NJ 08401
Phone Number:
Region: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar/Lounge Casino Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Casino Hotels in Atlantic City
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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