We travel to Atlantic City a few times a year for a weekend get away, and in the past enjoyed staying at this hotel because of its location. On recent trips we have experienced poor customer service and extremely long check-in lines. We decided to give Caesars another try and ended up being disappointed again. We made our reservations months in advance and requested the Centurion Tower, but at check-in was told nothing was available and we were given a room in the Ocean Tower. We were located just off the elevators adjacent to the ice & vending machines so needless to say it was extremely noisy, especially with workers moving around laundry carts after hours. This hotel just seems to be on the decline. Our room was not in the best condition and not very well cleaned. We called downstairs to have housekeeping clean the room again. I'm not sure what the problem is with the hotel, but it certainly has declined over the last 2-3 years and fails in comparison to the Vegas property. Although we like the convenience of the Pier Shops and walking next door to Bally's we will stay a little further up the boardwalk on our next visit. For the price point of the rooms, Caesars really needs to get its act together!!!!
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- Also Known As:
- Caesars Atlantic City Hotel Atlantic City
- Caesars Hotel Atlantic City