I read the reviews beforehand and ignored them. I thought that the only people that make complaints are the select few that have problems during their stay. I should have listened and stayed far away from this hotel. This was the worst trip I could have ever imagined planning. I arrived at around 9pm, as I had said I would on my online reservation. I selected the "Premium" room with "generous bay windows with expansive views" when I made my reservation. When I arrived, the room I had selected was unavailable. The checking in process took forever. They sent me, instead, to the "newly renovated" Garden Tower. When I walked into my room, it hadn't been cleaned yet, at 9:30pm! When I looked out the "bay windows", the only view I had was of a rooftop. I called for the room to be cleaned three times before anyone arrived, over an hour later. I didn't get to eat until 11pm. I was too tired to do anything after all of this hassle, so I just went to bed. The next day, we went to play some slots. In the over two hours that we were at the slot machines, we got one drink. It took forever to get someone to take our order and then another half hour to get it. We got bored there easily. You cannot take any pictures inside the casinos, apparently. We went for a nice enough but very expensive Valentine's Day dinner at Arturo's. This was the highlight of our trip. After this, we went to the recommended Blue Martini for drinks. It was great there to start out with, the waitress brought us our drinks and the DJ was great. Then, two girls in fishnet tights and underwear got up on the stage behind the bar and started dancing, on Valentine's day! This was absolutely ridiculous. I was appalled by the lack of class this place had. If it was going to be a "Singles Night", they should have advertised that. When I spoke with the Manager about this, he tried to sweet talk me and makes my boyfriend seem like the problem. The problem was that I didn't feel comfortable having two girls shake their stuff in my face on my, what was meant to be, romantic weekend away with my boyfriend. After that, I spent a ridiculous amount of money on taxis to go elsewhere, as I would not spend another penny of my money in such a place. When we got back to the room, we ordered room service. It took over an hour and fifteen minutes to get some food and a bottle of wine delivered to our room. I was already asleep by the time they finally arrived. I checked out in the morning and when I arrived home, I checked my bank account and realized that on top of everything that I had to deal with all weekend, I had been charged double for my ridiculously priced two night stay at Bally's. When I called to complain and ask for my money back, the Customer Relations office and Accounting office were both closed for the day. I am now waiting to get a phone call back since 9:30am this morning and it is 1:30pm.
- Also Known As:
- Bally`s Atlantic City And Claridge Tower Hotel
- Bally`s Atlantic City And Claridge Tower Hotel Atlantic City
- Bally Atlantic City
- Ballys Atlantic City
- Ballys Hotel Atlantic City
- Atlantic City Ballys
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