I come to this Hotel often, because I enjoy the spa and really like the casino and the location right on the boardwalk, but I am really dissapointed in the housekeeping lately and have noticed that a lot of the areas of the hotel are being allowed to become somewhat run down. For instance, I booked into the Ruby Rooms only to be put over in the Dennis Tower. My room was dirty. I called the front desk and was placed on hold for more than 10 minutes only to be disconnected. I finally went down and was told I'd be charged for an upgrade to be put into the Bally's tower. I asked for a manager and told him that I'd just spent several hundred dollars in their salon, I wanted a clean room in another part of the hotel. The wallpaper in the elevator was peeling and it had a bad odor. Finally they put me up in the luxury tower and if I had paid for an upgrade, I would have been livid. There was hair on the floor, ashes on the floor and to top it off, the pool was closed! Going back in January...staying at another hotel.
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- Also Known As:
- Bally`s Atlantic City And Claridge Tower Hotel Atlantic City
- Bally Atlantic City
- Ballys Atlantic City
- Ballys Hotel Atlantic City
- Atlantic City Ballys