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The Atlantic Club Casino Hotel: Traveler Reviews

3.5 of 5
Boston Ave & The Boardwalk, Atlantic City, NJ 08401 (Formerly ACH Hotel & Casino)
Hotel amenities
The Atlantic Club Casino Hotel
Ranked #8 of 60 hotels in Atlantic City
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595 reviews from our community

Traveler rating
    134
    232
    88
    73
    68
See reviews for
Families
100
 
Couples
199
 
Solo
34
 
Business
25
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bethlehem, Pennsylvania
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“It is the "Casino for the rest of us"”
4 of 5 stars Reviewed November 20, 2012

Had a comp room which was booked before Sandy and we went anyway disregarding all the bad TV coverage at the shore. Beside some sand where it didn't belong and once area of the boardwalk buckled, there wasn't much damage. This hotel used to be the Hilton, so we expected the hotel to be a little nicer. The room was pretty good but stuck in the 1990's. But everything worked and was clean, so no complaints there. The slot machines were very tight as were all the slots at the other 3 casinos we visited. Not the was to make me come back anytime soon! Parking is free and the buffet is only $13 if you pay cash or credit. If you use your comps, it's $18. Pool is free but if you want to use the hot tub, you have to pay $15 to use the spa

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paramus, New Jersey
1 review
6 helpful votes 6 helpful votes
“Nice hotel( somewhat ourdated) HORRIBLE STAFF !!!”
3 of 5 stars Reviewed November 12, 2012

This past Saturday night into Sunday, i stayed at your hotel for my birthday and though i was satisfied with the room, the hotel staff made me never want to return to this hotel again. The woman at check in was rude, barley greeting myself and my husband as we approached the desk and did not even reply after i thanked her for her checking us in ( her name was stephanie ) . she was also rude about directing us to the room. Throughout our night stay at the hotel , we had dinner at Patsy's and the hostess was very rude about seating us at a table because we did not have a reservation. We sat at the bar and the food was excellent , but the experience was turning the mood down very quickly. After dinner we wanted to gamble at the casino and played blackjack , roulette and numerous other games. The blackjack dealer jose was very unfriendly, as well as the other people in the casino like the people taking our playing cards and such. The waitress who i dont recall her name , came to offer us a drink and sat and tapped her foot while we were deciding what we wanted , then rolled her eyes and gave us an attitude after we ordered as if she was doing us a favor . Despite the bad gambeling and staff experience we still stayed the night . In the morning we went to have breakfast at the resturant by the big windows downstairs and had another terrible experience. Our waiter barley approached us, and the other waiter helping him ( mohammad ) was so rude and took so long to come and take our order . The food was acceptable but the service was just not ... it took over 30 minutes to get our food and we did not get checked on once. We had to chase the waiters to bring us coffee. after leaving breakfast , our checkout was once again, an unplesant experience. They were rude , and annoyed about us asking questions about valet and such. The only person who was nice during our entire stay was the valet who checked our car in at arrival. We were there with two other rooms full of people ( making our stay three total rooms ) and they shared all the unplesant experiences as did myself and my husband. The hotel was very nice, and so were our rooms, but due to the horrible experiene i had , i would find it hard for myself to return to this hotel.

Room Tip: Dont stay here unless you want to be treated horribly by the staff
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbados
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Pretty Good Hotel”
4 of 5 stars Reviewed November 5, 2012

Visited this hotel for a training course. The hotel was pretty decent, but to me a bit overpriced. Didn't really eat in the hotel, but the room were nice and clean and a decent size and I had a lovely view of the boardwalk and the ocean. Not a gambler though, so most of time spent outside of hotel was on the boardwalk. Would have been good if for the amount of money paid free wi-fi was available. When I first entered my room I encounter a group of men who I assumed were maintenance men, I thought nothing of it until check out when I discovered that I was charged for watching some adult movie before I even got to my room. I put two and two together and figured out that was what they were doing. I was very upset about this but the staff quickly resolved that matter.

Room Tip: The rooms facing the ocean are the best
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Copenhagen, Denmark
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
“review”
4 of 5 stars Reviewed November 5, 2012

good hotel for business and leisure traveller
good location next to the peer and beach
large game area
good location to local shopping for clothing
good location to access other town entertainment centers
good location to access and get out of the city
good and easy access parking

Stayed August 2012, traveled on business
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New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great Value, good location...surprisingly great!”
4 of 5 stars Reviewed November 5, 2012

My husband and I stood there on Saturday, October 27 (on the eve of Hurricane Sandy). Check in was a little rough- the lady was nice but actually make a few mistakes (kept attempting to charge the wrong card and insisted no funds available when there was in fact funds on the card. After 45 minutes, we were p.o'd. Finally checked in and was pleasantly surprised upon arriving at our room. Room was immaculate, clean and while the hotel is old, they have maintained it well. Not a fan of tube tv's (Its 2012, all rooms should have flat screens), but room was spacious and linens were fresh- rivals other "big name" hotels (having stayed at Trump Taj, Trump Plaza and Tropicana) where the rooms reeked of smoke and everything just looked...old and dirty. We were extremely pleased and the location is perfect. Would definitely stay again. Check out was a breeze. Not for young, hip or partygoing type, but the location is so convenient- you can go anywhere.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Atlantic Club Casino Hotel

Also Known As:
Ach Hotel
Ach Hotel Atlantic City
Ach Hotel And Casino
Hilton Atlantic City
Hilton Atlantic City Casino
Hilton Hotel Atlantic City
Address: Boston Ave & The Boardwalk, Atlantic City, NJ 08401 (Formerly ACH Hotel & Casino)
Region: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar/Lounge Beach Business Center Casino Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Atlantic City
#6 Best Value Hotels in Atlantic City
#6 Casino Hotels in Atlantic City
#8 Romantic Hotels in Atlantic City
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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The Atlantic Club Casino Hotel
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