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“Staff were great!” 4 of 5 stars
Review of Courtyard by Marriott Atlantic City

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Courtyard by Marriott Atlantic City
3.0 of 5 Hotel   |   1212 Pacific Avenue, Atlantic City, NJ 08401   |  
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Ranked #4 of 57 Hotels in Atlantic City
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Staff were great!”
4 of 5 stars Reviewed March 14, 2013

I booked the hotel for two nights to attend a training. I got to the hotel but due to a storm being predicted and the training being cancelled, I had to turn around and return home. The hotel staff were great and refunding the stay back to my credit card, though I did not cancel in advance and had actually already checked in. I told them I will be back! I wasn't there long but the hotel looked nice as well.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, March 16, 2013
I'm very sorry to hear about the weather conditions going into your reservation.
I'm happy to hear that you liked the hotel and our staff!
Please come back and visit the Jersey Shore soon!
Sincerely,
-----------Hugh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
New York, New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2013

Went down to Atlantic City for a night, Marriott was by far the cleanest hotel I've stayed visited, very modern and elegant looking. Furthermore, its very affordable. Highyl recommend, great service and decent location near Taj Mahal and Tropicana. Only complaint is I wish such a clean, friendly, and affordable hotel like the Marriott Courtyard would expand perhaps with a bigger gym and a swimming pool.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, March 14, 2013
Thank you for the review and great comments! We certainly appreciate you staying with us and will take your suggestions under advisement.
Thank you again!
----Hugh
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n.j.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013

I can't say enough about this hotel, especially the staff. We hosted a meeting there. Unfortunately there was a major miscommunication from my staff to them. The hotel was so accomodating and got everything taken care of. The hotel is spotless! A great choice anytime of the year.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, February 27, 2013
Thank you very much for the review!
We hope to have you back at our hotel very soon.
We strive to do our best and I'm glad that we succeeded with your meeting.
Sincerely,
-----Hugh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 25, 2013

The external locality is poor, but I think this is common for AC.
We would have been prepared to park ourselves, rather than pay for valet service, although I think this is probably encouraged as a security measure. The valet service was fast, although it was inconvenient when I realised I'd left my phone charger in the car.
Internally, the hotel is very good, and breakfast exceeded expectations for this type of hotel, with a range of hot and cold buffet tables as well as eggs cooked to order.

Room Tip: The views are pretty poor whichever side you're on. Close the curtains and switch on the TV
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, February 27, 2013
We're very happy to hear that you enjoyed our hotel! Thank you for taking the time to review us.
We hope that you will return here very soon.
Sincerely,
--------Hugh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
, NY
Top Contributor
69 reviews 69 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

Usually stay at borgata or Caesars properties - comped but waited too long to book. So with casino prices approaching $300 and more I booked the courtyard for $159. This hotel is clean and safe. The area could be a little sketchy...walked to resorts then taj during daytime...might be a bit scarey at nite..take a taxi instead .. The staff was nice the breakfast Buffett was $10.95 pp and worth it, small lobby bar open in eve with drink specials ...valet parking $10 per nite and they were very quick in retrieving your car.. my only complaint with this hotel was that only 2 out of 3 elevators were functioning and with 15 floors this was a problem with a fully booked hotel in the am with everyone leaving to checkout/ go out, etc long wait for elevator. Checkout is 11am and they had no problem extending checkout to 12 noon

Stayed February 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, February 21, 2013
Thank you for your response and staying with us!
We hope that you will return and be our guest in the future.
We appreciate your comments and the elevator is being fixed as we speak.
:)
Thank you again,
------Hugh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, New Jersey
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 19, 2013

We booked last minute on points for a two night stay. We were in town for a cheerleading competition at the Convention Center and we had really early report times. Front desk staff was so nice when we checked in. They even offered us vouchers for free breakfast due to my husband's Gold status, which was very much appreciated.
Room was a little small, but it was very clean. We had drinks one night in the small lobby bar.
We would stay here again.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, February 21, 2013
Thank you for your response and I'm glad that you enjoyed our hotel and breakfast.
We hope that you'll come back soon!
sincerely,
-----Hugh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, New Jersey
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 7, 2013

This was my second trip to the Courtyard Atlantic City, and once again found it worthy of the Marriott name. Rooms were spotlessly clean, the bed and pillows were comfortable; the only shortcoming was the size and amount of the bath towels (they are rather skimpy) and the amount of shampoo, etc provided. If there are two guests registered, there should be two of each shampoo, lotion, etc, and at least two-preferably three-towels (in case you'd like to shower at night before you retire, as well as in the AM). But that's a small quibble...all in all, I like this hotel and will definitely stay here again.

Room Tip: Higher floors have view of the ocean.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hugh C, General Manager at Courtyard by Marriott Atlantic City, responded to this review, February 11, 2013
Thank you for the great review! We hope that you will return to out hotel in the future.
Sincerely,
-------Hugh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Atlantic City

Address: 1212 Pacific Avenue, Atlantic City, NJ 08401
Location: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Atlantic City
#4 Romantic Hotel in Atlantic City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Atlantic City 3*
Number of rooms: 206
Official Description (provided by the hotel):
Atlantic City's upscale Courtyard by Marriott® is conveniently located just one block from the Beach and the historic Atlantic City Boardwalk. The hotel's location is ideal for easy access to world famous casinos, fine dining restaurants, shopping and entertainment. Just 12 blocks away enjoy the areas top events and headline entertainment at Boardwalk Hall. If you're here on business you'll be pleased to know the Courtyard Atlantic City is minutes from the Atlantic City Convention Center. Shopping is also in walking distance with The Walk Outlet Shopping Center offering over 100 shops and restaurants. For a more upscale shopping experience The Pier at Caesars and The Quarter at Tropicana are also very close by. When you return to your room you will find comfort in our exclusive our lavish bedding, flat screen HDTV and free internet access. Whether traveling for business or leisure to the Atlantic City area our new Courtyard by Marriott® Atlantic City is the perfect base for all of your activities. ... more   less 
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Also Known As:
Courtyard Atlantic City Hotel Atlantic City
Atlantic City Marriott
Atlantic City Courtyard

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