We had two nights this month at the Envoy. Upon arrival we were not happy with front desk staff attitude, followed by getting a smoking room despite having booked non-smoking. On return to the desk they could only get us two doubles non-smoking although we were there 15 mins past 3pm and I am a Gold Elite BW member.
Parking was good, secure and very handy.
Later in the stay we experienced more rude front desk, and saw other guests experience it too.
The remainder of hotel staff seemed friendly but spoke little English.
Breakfast (included) was fine but they only would put out so much.... even though they had reserves and therefore one had to go very early if one wanted any choice.
Location was fine - a block of the boardwalk - but nighttime ventures out showed the neighbourhood to be somewhat rough on the road to bettering maybe?
AC was ok which was good because it was hot!
- Also Known As:
- Best Western Envoy Hotel Atlantic City
- Best Western Envoy Hotel
- Best Western Atlantic City
- Atlantic City Best Western
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