This is really a 3.5 star review but I was just so turned off by the smell of smoke that permeates the entire first floor of the hotel. You have to wash your hair and body just to get rid of the smell. Except for that Borgata is actually a great place to stay. I have been to this hotel several times when the casinos were non smoking.
I booked my stay using a voucher I purchased from Living Social. For $189, I got an overnight stay on a Sunday in a classic room, a day pass at the Toccare Spa, two tickets to the Music box comedy show, and a $100 dinner voucher at Izakaya.
Upon arrival, the line at the front desk was long and winding. It took us about 15 minutes to get to the front desk. I had asked if I can get an upgraded room because I was celebrating a special occasion but the receptionist said that since I had booked with a package I had to pay afor the difference and plus they had no room upgrades avail because the rooms are given to the Titanium card holders. [ Borgata has three level card holders: Red, Black, and Titanium.]
The room is just as described in the website and just as pictured. Nice and modern. No smell of smoke. The bed linen are clean and crisp.
Internet is paid with a fee, about $10 for the day. The TV is big and wide and hi def.
My room is 3205 which is the last room before it becomes the corner rooms. it faces the marina so you can actually see the Water Club building and the adjacent hotel in your view.
When booking a room, and you have flexibility on dates, ask for dates when large crowds are going to be intown and avoid those dates. Also, ask for a room far away from the elevator away from foot traffic. the higher your floor the better your view.
i will write my review separately for the boragata buffet and the spa.