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“We love The Borgata!” 4 of 5 stars
Review of Borgata Hotel Casino & Spa

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Borgata Hotel Casino & Spa
4.5 of 5 Hotel   |   1 Borgata Way, Atlantic City, NJ 08401   |  
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Ranked #1 of 61 hotels in Atlantic City
New York City, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“We love The Borgata!”
4 of 5 stars Reviewed May 5, 2013

We have been going to The Borgata since they first opened. We love it there! We are red and black player's card members so we get comped rooms from time to time. Whenever we get a day off from work, we would try to book a comped room. We are not big gamblers but we go to enjoy their restaurants and outlet shopping. It's like a mini getaway for us. We go about 8-12 times a year. We are from NYC so the drive is only 2 hours each way.

Recently, the rooms at The Borgata was renovated. There's new linens, new wallpaper, new carpeting, new TV, etc. It is really nice especially since the old rooms were beginning to look dated. The rooms are spacious and clean.

The buffet restaurant has a huge selection and everyone will find something they like. Go early, especially on weekends, to avoid the long lines.

I do think that the weekend prices are a bit ridiculous. Although I do think the service and amenities are up to par, I don't know if I would spring that kind of money. I probably wouldn't be going as often as I do if my rooms are not comped.

The Borgata is also near the Marina, not along the strip where the other casinos are. So you must drive there or take the jitney to get there. This is not a problem for us and we actually prefer this since it is further away, it eliminates the "bus crowd". Driving to the outlet shopping takes about 5 minutes. I usually park at The Borgata, pay the $5 parking fee and ask them for a transfer to another hotel plus a return transfer. I then park my car at Caesars Palace (it is adjacent the outlet shops and they usually charge $10-20 for parking) for free because I have the transfer from the Borgata.

Overall, I love The Borgata but do think their prices are too high for people who does not have comped rooms.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (446)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed May 5, 2013

We were 4 friends staying for some golf, nice food and play.
Check in qeue was long and took a while. We had a room on the 5th floor with no view other than concrete wall and roofs. And a little bit of sea view in the distance. Didn't matter much since we were not there to spend time in the room.
had 2 queen beds which was fine.
Bathroom was good size. Shower made the whole bathroom floor wet when opening the doors after shower. Strange
Great beds and fun casino

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 4, 2013

Some friends and I visited Borgata for first time and will definitely stay again. We went for the Rihanna concert. I'm particular with space, cleanliness and staff customer service. I entered on the Water Club side of side and had to walk over to Borgata main entrance but was escorted by hotel security to show me the way. I felt like a famous person being led by security, LOL. First good impression Borgata! Our check in was fast and accommodating. We asked for city view, away from elevator and we got it! I like the security at the elevators leading to room because if no key card you were questioned. The lobby leading to rooms were clean and what seemed sound proof. Hmmm thats a plus for us! LOL.I had a good experience and will definitely stay again!

Room Tip: Couple floors UP from casino floor and away from elevators.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 3, 2013

Thank you Borgata for putting me on a floor with MAJOR construction next to it. No soon than I checked in did the banging and drilling begin. The front desk was useless when I called down and told me that it would stop at 4pm, they were correct but it started again at 8am the next morning. What a wake up call. The front desk manager basically responded to me like it was my fault and after more complaining she gave me a small discount. My wife and I had one night away from our daughter to relax and this was a horrible way to spend it. Why would the Borgata book rooms anywhere near a room that was under construction? Greed?

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 3, 2013

We have been here before, about 3 times, and went back yesterday, May 2. Check-in had about a 5 to 10 minute wait line, but the woman at the counter was very pleasant. We stayed in room 35 on the 14th floor. The room was immaculate! Very clean, smelled clean! The bathroom was very clean as well. The room is very sound proof as well!
We ate at the Bobby Flay steak house, which was AWESOME!! Very delicious!
We went to a comedy club, which was funny, lasted about an hour long. Then we went to Gypsy bar and watched a band play...very entertaining!
Breakfast buffet was also delicious!
Will come again!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOMS RIVER
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 3, 2013

I booked a standard room - two mid week nights for a business trip. I found both the hotel and casino BEAUTIFUL, clean and much easier to get around than other places I have stayed in AC. My room was gorgeous, clean and modern. Kind size bed, two large nightstands, a desk, lounge chair and ottoman, large dresser and television and a convenient mini fridge. I was a little disappointed there was no bathtub, but the all glass shower with a bench was HUGE and the bathroom was fully stocked. The view was nice after dark (17th floor) and the hallways were quiet all night. Lots of food choices - both for sit down waiter service meals and a cafeteria style layout in the basement with Chinese, Japanese, burgers, pizza and ice cream choices.

I signed up for a rewards card when I checked in which came with no special offers which was a little disappointing. So I stayed for two nights, dropped a nice chunk of change eating all my meals on site (room service, an amazing private chef's table dinner at the Homestead, and the cafeteria) and played blackjack for more hours than I'd like to admit. I inquired about the same style/size room for a Saturday night AND THE PRICE WAS $421 MORE. I can understand rooms being more on the weekends, but can't see the justification for THAT much more. I am a NJ resident and I often read that all the casinos are crying over decreased revenue, well with price differences like that - who can afford to come stay overnight, eat and gamble. I would book again if I have a reason to be in the area DURING THE WEEK, but there's no way in hell I'd pay $421 more for a weekend night.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 2, 2013

When to a friend's bachelor party this past weekend and stayed 2 nights, Thursday and checked out Saturday. First night $99 and the second night almost triples to nearly $300. DO NOT BRING CASES OF BEER IN PLAIN SIGHT, SECURITY WILL NOT LET YOU UPSTAIRS WITH IT!. This was by far one of the dumbest rules Borgata had. You can only take up a "six pack" at a time and the remainder you have to check in at the front desk. However nothing stops you from putting them in your luggage and taking them up. Rooms were nice and extremely clean, but nothing fancy and have stayed at much better for less money. Food is everywhere, almost around every corner. Breakfast buffet was amazing, go here if your hungry in the morning. Gambling is always the most common thing to keep yourself busy with. If your looking for a night out without leaving the hotel, checkout Mur Mur club. Club had GREAT MUSIC AND GREAT ENVIRONMENT! Would I stay here again? Probably NOT, but it was a good first experience.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Borgata Hotel Casino & Spa

Address: 1 Borgata Way, Atlantic City, NJ 08401
Phone Number:
Location: United States > New Jersey > Jersey Shore > Atlantic City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Atlantic City
#1 Spa Hotel in Atlantic City
#1 Romantic Hotel in Atlantic City
#1 Casino Hotel in Atlantic City
#2 Business Hotel in Atlantic City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Borgata Hotel Casino & Spa 4.5*
Reservation Options:
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Also Known As:
Borgata Hotel Casino And Spa
Borgata Hotel Atlantic City
Atlantic City Casinos
Bogata Atlantic City
Borgata Atlantic City
Atlantic City Borgata Hotel
Borgata Ac

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