First things first - we got a package deal that included $100 in food credit per day, for 2 days. As is usual, the credit could only be used at certain locations, which is fine. The buffet, and drinks at one of the lounges should have used that up, easily. Unfortunately for dinner EVERYTHING was closed except the sandwich shop - Relish. The buffet was closed completely, but the Sky Cafe did offer breakfast, and all the bars were closed except one, which we finally figured out was this tiny place out in the open in the lobby. Even with the $24 for TWO drinks there - we only managed to use $60 of our credit over 2 days! In other words, $140 of credit was wasted.
Also, they INSISTED that we have a paper copy of our reservation confirmation. I had to walk behind the counter at check-in and figure out how to find and print it online. Luckily, I had mailed it to myself, but that could have been a real headache. They should TELL you these things in advance. Or better yet, have a method of assisting their clients that does not involve the customer having to go out of their way.
Additionally, we felt really nickle-and-dimed for everything. The package included free parking, but we found out that it was self parking. We were not credited the $5 difference between that and valet. It's little things like that that are annoying and seem sneaky to me. It's not the MONEY, it's the sneakiness and the feeling that the place just kept sticking their fingers into our pockets.
The slots are really boring, and super-tight. My husband and I lost more money there than at any other casino we have ever stayed at, and it was unsatisfying. It was like we kept putting money in, and losing it so fast. We walked around the casino like 20 times in an evening, and kept trying another machine, only to lose $20 in like 3 minutes. Really sad! I mean, we expect to lose, but we need small wins to keep our interest. Plus most of the small coin machines had minimums of 30 or 50 credits. Why bother calling them penny slots?
Now - the good: The room was lovely and the view was amazing. Even though it was grey and raining, we sat in the swivel chairs facing the ocean and just spaced out. Totally relaxing! The bathroom was also lovely (although the housekeeping forgot to empty the (inexplicably miniature) trashcan in there). Bed was comfy and the layout was nice. Other than the trashcan, the room was pretty clean.
There is a tablet connected to the phone system, which is a gimmick, but kind of fun. Except ours broke as soon as started to use it, lol!
The hotel itself is beautiful. But do expect to do a LOT of walking. The pool was amazing! It was getting chilly and was rainy, but swimming in the heated in/out pool was a treat. And the outside hot tub in that weather was perfect! The spa left something to be desired. They demanded to see my picture ID, which I had left locked in the in-room safe. My husband had his (he had pockets) but I didn't want to carry mine around. They insisted that they could not let me in without ID. (Note: I am well over 40, so it was not age-related). Considering that it cost $55 just to step in the doors, and I was planning to spend $400 minimum, it seemed rather ridiculous for them to argue with me over it. I just said, never mind, we will do the free pool, instead.
Anyway, we would probably return, but I think Borgata will stay our favorite AC destination for now.
- Official Description (provided by the hotel):
- Revel offers casino players the newest and most expansive casino resort in the history of Atlantic City. Located along the city’s world-famous boardwalk, and designed to offer endless views of the Atlantic Ocean, the casino offers 130,000 square feet of gaming space, the largest contiguous smoking casino in Atlantic City, 2,400 slots, 130 table games, the high-limit Pearl Slot Lounge and high-limit table game Ultra Lounge. Revel features 1,399 ocean view rooms, indoor and outdoor pools, gardens, lounges, a 32,000-square-foot spa, 14 restaurants serving world-class cuisine and down-home favorites, a collection of boutiques, nightclubs, a dayclub and live entertainment on its stages at The Social and Ovation Hall. ... more less
- Reservation Options:
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