Very nice 1 night stay. Front desk staff helpful & friendly. Asked for a room with a view and it couldn't be beat....beautiful view of ocean and the bay (25th floor). Can't wait to return. Now if they only had coffee in the room it would be perfect.

My husband & I were in AC 10/01 - 10/06, 2006. We had reservations at another location where we have been staying since 1994. When we checked in on 10/1, we found our room to be very bad, plus it was non-smoking. We had requested a smoking room. I could not get management to assign us another room, so I started looking for another location immediately. RESORTS was the second place I called and I am so happy we called them. Our room in the Rendevous Tower was wonderful. Very clean and roomy ---- almost like new. I will never stay anywhere else in AC. RESORTS is as nice as the Golden Nugget in Las Vegas. Security was excellent --- a security person checked your room key before allowing you to get on elevators going to rooms.

It was a very good experience.

Halls
Kingsport, TN

I took my S.O. to a show on a Friday night in October. The seriously dated decor, rusty hinges, wall paper peeling off the walls, etc. make this a very average hotel. However, the customer service is the only reason I bumped this up to above average. I was unhappy with my first room and would have checked out if I did not have time considerations, i.e., we arrived a half hour before the show. I went to the front desk and spoke to Barbara, who was very accomodating. In fact, she gave us an upgraded room, which was very nice and clean. More importantly, she was very understanding.

My husband and I just got back from 2 comped nights at Resorts and we loved it. We were there the nights of Oct 9 and 10. We arrived at the hotel around 5:00 pm on Monday because we were off seeing the Price is Right at Ballys. The checkin line was a little long and they only had one girl checking everyone but the diamond members in. Once we finally made it to the counter the girl was nice and pleasant and worked as quickly as possible. I asked if it was possible to get a room in the Rendezvous Tower and she was able to, so I was estatic! (After reading a bunch of reviews on here, I didnt want to stay at the old Ocean Tower) She gave us our keys and we were on our way. Once up to the room, one of our keys didnt work, but no big deal, we just went back down to the desk and got them to program a new key. Just a point though, the man told us that if you put your key next to a cell phone or other credit cards it would break the card. We told him that we didnt do that we didnt even put them away, we went straight to the room and it wouldnt work. Anyway, back to the room. The room was GORGEOUS! It had a nice big bathroom with black marble floors. A makeup table and nice big mirror, A standup shower(but no bath) and the toilet was in its own little room within the batroom. There were 2 sinks which was nice. We had a king bed, not the most comfortable but it did the trick. Our room also had a mini fridge and a sitting area with a desk and chair. We had a side view of the ocean from our room which was beautiful. The room had great curtains that kept all of the lights out. At 11:00 in the morning it was still just as dark in the room as it was at 3:00 in the morning which was great. I also loved the fact that they have a security guard at the bottom of the elevators that makes sure you have a key to get up. There were times that I went up without my husband and it made me feel really safe to see that. We didnt eat at any of the restaurants at Resorts on this trip so I cant comment on that. The slots were pretty good to me and my husband did pretty good on the poker tables. I will have to say it was really hard to find cocktail waitresses on this trip while playing the slots. There were times were I would go about an hour and half without seeing one. All in all we loved this place and cant wait to go back and stay again.