First, let me say it is ideally located on the Boardwalk. It was clean but definitely not comfortable. The sofa had very little padding and you could hardly get off the couch without help. There were 2 TVs - one in the living room and the other in the bedroom which was not hooked up. Both TVs were probably 15-20 years old. The fridge did not work. It froze everything we put in it no matter what the setting. The eating utensils were kept under the kitchen sink. The Internet was out 4 of the 7 days we were there and wifi was only available in the lobby when the Internet was working.

I believe the bad reviews are a conspiracy to keep ugly nasty stupid people out and I believe it is working. I apologize for the offensive adjectives, but the bad reviews mad me do it. Everyone I met, both workers and guests, were very pleasant. Especially Terry, the daytime front desk manager, he provided a very high level of service. Yes, the place is dated, but very clean and comfortable. The view and location were perfect. Parking was a breeze. I would suggest to park on the third level that is where the luggage carts are located. The pool and jacuzzi worked for us. My husband and I travel quite a bit and have been to many destinations/hotels/resorts and I have to say this was a very nice vacation. The La Renaissance is great place!

After staying at La Renaissance for a week in late July, 2012 (utilizing a timeshare exchange), I can honestly say we will be back. First I must address other comments about noise, This building is right on the boardwalk, centered between Trump's Taj Mahal and Bally's, across from the gocart track and close to the historic Steel Pier Amusement Park. Here every store and beach bar have their music blasting as loud as they can. Atlantic City (key word CITY) is primarily a family/party place. You can't expect any hotel to be like a secluded ski lodge when you're steps from the boardwalk. Some tips to share: internet access (free WiFi) is available only in the lobby. Garage parking (the only parking available) is a bit complicated but manageable and very secure..Smaller cars are the easiest.to park (don't bring your crew cab pickup). Our room had a 4 burner stove, dishwasher, medium size refrigerator and range hood microwave but no oven so plan your meals accordingly. There is a 7-11 and full size supermarket close by if you're unable to bring your own food and there's a wide selection of restaurants within "boardwalking" distance (of all price ranges), even a Dunkin Donuts right outside the door.
In our opinion:.Staff: A- Everyone we talked to was courteous and helpful, although usually very busy. Cleanliness: B+ The building and furnishings are dated, but everything was clean and functional and we did not see any "bugs" as mentioned in earlier reviews, not even one. Neighborhood:(away from the boardwalk) C- The entire area is struggling right now as is most of the rest of the country (which is no fault of this resort). Security:A, You do not enter the building without "front desk" authorization and the room keys are programmable chips, not magnetic strip cards.Keep in mind most of the units are different, one or two bedrooms, with or without balconies. This review was based on our experiences in room 901, a one bedroom with no balcony (but with wall to wall windows). All in all, if you are a fussy perfectionist, try somewhere else but if you want a clean, affordable place to stay centered in the middle of the boardwalk action, this is the place.

I stayed here back in February for a Girls Weekend in AC. It was cheap and hand enough room to accommodate all of us. When we checked in, the guy at the front desk was very friendly and helpful.Being that we had two cars, only one can park in the parking garage. This parking garage requires two people to operate the car elevator!! It takes forever and is scary!!! My friend parked her car across the street in the lot for a flat rate that wasnt bad. I had a feeling something was going to go wrong when he handed us that weird looking key that wasnt a key card. :-(

We were there to party so we really didnt spend much time in the room. We got food on boardwalk came back to room, ate, started drinking, changed and were out the door. We got back into room around 4am.

Around 5am I woke up to hear water dripping. I looked at my friend and she heard it too. It sounded like it was coming from the kitchen. Woke up the rest of the girls. We turn on the lights to see water dripping out the sprinkler and the carpet all wet. After turning on all the lights, we saw water coming out of the light, and down the walls. We call down to front desk, and the guy on duty DIDNT SPEAK ENGLISH!!!! WHAT??!!!!! So luckily we know some broken spanish. He came up and said maintenance didnt come til 8 or 9! Im like "dude, this room is a mess. I cant wait that long". He goes downstairs with one of my friends to call someone who did speak better english. I noticed the room was getting hot and realized that it was HOT water coming in! I told everyone to pack up, we were getting out of there. Just then THE CEILING FELL IN!!!! Yes, hot water was EVERYWHERE!!! It was just pouring in the kitchen like a water fall. You should have seen us scrambling to put on shoes, get food, get clothes (we had went shopping and clothes were everywhere), laptops, cell phones, chargers etc.

By then the people next door to our room were up too and saying they had a little water in there room. Apparently we were under the hot tub which is on the roof and a pipe broke. After all the drama, we got another room, which looked better than ours, and a free night stay. lol

Pros:
Room was clean, everything worked
Staff is friendly
Good location, nice oceanfront view

Cons:
Parking garage-What parking garage? Its a closet!! I dont suggest parking in there if your car is bigger than a minicooper
Employees should speak English no matter the shift
Elevators slow
Older building