My Husband and I stayed for a Saturday night, for our 11th anniversary. It was the only hotel we could find that wasn't booked, AND did not cost over $200. (we paid $179 + tax, etc...=$203)
We have never stayed at a nice hotel before, so for us, we felt rich and ritzy, and enjoyed the stay.
We can't say about the room service or maid service, as we left the next day.
We also didn't have time to use the pool, but we checked it out and it looked enviting. And right next to the pool is an outdoor deck, overlooking the end or Atlantic City, the ocean, and Brigantine, NJ. The view was great, even with the pouring rain and heavy fog!
We requested a higher up floor, so they gave us floor 31. I think there are 32 floors total. It sure was HIGH!! And the balcony was fun.
The kitchen in the room was cool, and well stocked with everything you'd need to cook. I was impressed...then again, I've never stayed in a room like that. I didn't use it, though.
The bathroom was nice and clean, and there were towels everywhere.
The bed was comfy and cozy. Usually I don't sleep well at hotels, but we warmed the room up and we slept like babies.
I was bummed when I put a dollar in the coffee machine, for hot chocolate, and I got a cup of plain hot water!! :-(
The elevator situation was a little sticky, but tolerable for our one night. If you can't stand it, I'd recommend staying on a lower floor!! But I love the view, so I'd have to make due!!
It got boring, though, stopping at nearly EVERY floor, just trying to get up or down. And the people squeezed in tight, and we could see lots of people waiting on every floor, who couldn't get in. I can see where people complain about that.
We used the free shuttle to the Sands casino, which was nice, but the last trip it makes, is at midnight, and we wanted to stay at the casinos longer, so we had to take a taxi (about $10) back.
We thought about walking, but the boardwalk is very desolate at the end of Atlantic City where the Flagship is, and there's a "not quite so pretty" neighborhood right next to it, so we didn't walk...especially at night!) (then again, MOST of Atlantic City is not so pretty neighborhoods!!)
During the day, people were fishing right in front of the Flagship on the boardwalk.
I liked the location of the hotel, because it was further away from all the chaos of Atlantic City, which would make it a nice place to stay with the kids. We would definately try it again.