The only reason we chose the Flagship Resort is due to lack of availability along the East coast to trade our 5 star Breckenridge, Co ownership. From the moment we walked in the hotel's front entry it's obvious it's not maintained. First impressions are important but we did not get a good first impression. The entry doors were gross with very worn areas on them and very dirty. We were one step away from being frisked when we entered the lobby and it's probably because the area is very ghetto. It's not safe to venture out in the evening. Check in went fine but that's the only thing that was up to standard. The elevators are a complete joke. Many people waited up to 30 minutes for the elevator. We often took the stairs to our tenth floor room because we simply did not have the time or patience to wait. I noticed that when the Time Share people were touring prospective owners they would take the service elevator to make a good impression. The room and furnishings was disgusting. I removed some pillow cases to find blood and urine stains on them. I requested replacement pillows and sheets to make up the hide a bed and they finally arrived 30 minutes later (we checked in at 11:00 pm). We received a phone call at 11:45 from someone at the front desk asking if we "got our stuff". The bathroom smelled of urine, there was a dripping noise behind the shower wall, the bathroom sink had a constant leak, the window shade was broken in the bedroom, carpet was ripped and tile was chipped in the kitchenette, there was old food lodged in the kitchen sink, the TV was HD but was not displaying in HD and when we would turn it on it came on full blast each time, in spite of turning the volume down before turning it off, there were ants on the bathroom floor, old candle wax on the bathroom vanity, towels were thin and scratchy, bed was quite uncomfortable, and we didn't fix a meal in the kitchenette because everything just seemed so gross. We couldn't wait to get out of there. Even though we had booked a week we left on the 4th day.
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- Also Known As:
- Flagship Resort Atlantic City
- Flagship Hotel Atlantic City
- Atlantic City Flagship
- Flagship Resort Hotel